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“Superior Accommodation & Service”

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Grand Hotel Vesuvio
Ranked #7 of 186 Hotels in Naples
Certificate of Excellence
Ottawa, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Superior Accommodation & Service”
Reviewed April 5, 2014

The title just about sums up our 3-day stay at this hotel. The staff went out of their way to be courteous, accommodating and welcoming at all times. We were fortunate to be upgraded to a slightly larger room...actually a suite. This was a nice treat, but a double-edged sword. The suite overlooked via Santa Lucia on the 2nd floor. The street below is a taxi hub where, at any time, you can find 20-30 taxis and their drivers. The drivers are quite loud at all hours of the night and early morning...so noise was a mild irritant. The hotel and room are elegant and classic, housekeeping was efficient and attentive. Breakfast was good in a beautiful setting. As a side note, we stayed there, as it happened, along with the British tennis team who were challenging Italy in a Davis Cup tournament.

Room Tip: Ask for a room on an upper floor and not bordering on via Santa Lucia as per my note above.
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  • Stayed April 2014, traveled as a couple
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Helpful?
Thank rweissred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (177)
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English first
Somerset, United Kingdom
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 26, 2014

Stayed here for the second time.great views of the bay of Naples if you got a sea view room.the view from the patio bar is great.the road going down to sorrento is very narrow if you are walking down.but the hotel runs a free bus.you have excellent sea view from the restaurant which is very good

  • Stayed March 2014, traveled solo
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Helpful?
Thank Richard201460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morey Saint Denis France
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 23, 2014

OK its a bit old fashioned. But beds comfortable, rooms quiet, great view and super nice staff. We had expected Naples to be dangerous and to be hassled. We weren't and felt perfectly secure. So many things to see concentrated in a small area. The Vesuvio well placed for historic Naples- you can walk to almost everything.

  • Stayed March 2014, traveled with friends
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Helpful?
1 Thank Ellamobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 23, 2014

We had tickets for the rugby in Rome however the flights had already hiked in price so we decided to fly to another part of Italy and get the train to Rome.

We settled on Naples due to super cheap booked a few months in advance flights. My other half loves the sea so I looked for Hotels on the bay. He also has food allergies so I emailed a couple to see if they could accommodate them - we settled on the GHV with a room with a sea view and I am so glad we did.

This Hotel could not be more helpful (especially Rita on reception - thank you again Rita !). Its easy to get ripped off by taxis - they explained what we needed to do at the airport. I needed tickets printing for the rugby - happy to help. Room has fab view of the castle (which I had somehow missed from all the reviewing), lovely toiletries and super comfy beds. Naples is not a posh city but the bay is lovely. We had a huge allergy friendly breakfast, a nap with the balcony doors open, then a lovely long walk around the bay, gawping at boats, eating ice cream and enjoying the sun - topped off by a tour of the castle. The restaurant in the Hotel is lovely for dinner and cocktails and again, my partners food allergies were accommodated without fuss.

The Hotel is not cheap and its old school in style which I rather liked for once. Maximum stars are for service with particular reference to food because when it does go wrong, the results can be horrendous.

Room Tip: Pay the extra for the sea view and balcony.
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  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank Superfatcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 19, 2014 via mobile

We booked a suite with sea view and the room was just average. Nothing special and actually really out dated. The staff were very nice and the location is great.

The breakfeast was decent and like I mentioned the location is excellent and our view from our room was great.

Stayed March 2014
Helpful?
1 Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALISO viejo
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 18, 2014

Enjoyed the view each time when walking out of the hotel! The decor is a bit dated but the breakfast buffet is awesome! I can probably spend good numbers of hours to enjoy the great selection of the food, the cappuccino and the fascinating view! The rooftop restaurant is great but costly though.

  • Stayed June 2013, traveled on business
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Helpful?
Thank Heidiliketravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riegelsville, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 5, 2014

This hotel was to be the premier hotel of hotels during our entire trip to Italy. We booked to stay one night due to its proximity to Teatro San Carlo and location on the water. Location was undoubtedly good but most everything else was disappointing. Upon arrival we were luxuriously greeted and taken care of, only to be nickle and dimed for things like internet access. Are u serious?!?....we've stayed in much lesser hotels with free wifi and this is a five star?! Only when we were obviously disgruntled did they offer it to us for a "generous" 8 hrs. PLEASE!

So, lets just talk about our gym and pool experiece. First off, what pool experiece?....we never saw it...it was closed on Sunday...huh? The gym you may find if you take the staff elevator by accident (and i wasn't the only one). It was small, stuffy and their wasn't any staff to be found. Needless to say I ditched and went running outside which was delightful.

The room was ok but I really thought I would be wowed. It seemed a bit outdated and I was most surprised at the "do-it-yourself" calking job around the tub. Attention to detail overall seemed to be lacking.

On a lighter note, the inclusive breakfast was expansive with options for everyone. That most definitely was the highlight of this hotel and it's my understanding their restaurant is also very good. I will say we got a pretty good deal because we visited during the off season, but IMO they should not make cuts in quality/service for this deal, at the expense of their guests. Not bad but just an average hotel wearing the big boy 5 stars.

  • Stayed March 2014, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Talley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Vesuvio

Property: Grand Hotel Vesuvio
Address: Via Partenope 45, 80121, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#3 Luxury Hotel in Naples
#7 Romantic Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Vesuvio 5*
Number of rooms: 167
Official Description (provided by the hotel):
Located right on the seafront, the prestigious Grand Hotel Vesuvio overlooks the Gulf of Naples, the island of Capri and Mount Vesuvius. These views can be admired from its rooftop restaurant.Rooms are spacious and elegantly decorated. All air-conditioned, they also feature a minibar and a TV with satellite and pay-per-view channels. Some have a balcony with sea views.Caruso Roof Garden Restaurant on the 9th floor offers fine Regional cuisine and panoramic views across the Mediterranean Sea (closed from 12-25 August, 2013). Reservations are mandatory.The hotel is opposite the Castel dell'Ovo in the historic quarter of Santa Lucia. The port for boats to Capri, Sardinia and other destinations is 15 minutes' walk away. ... more   less 
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Also Known As:
Grand Hotel Naples

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