We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable, quiet and very good service.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Palazzo Caracciolo Napoli MGallery by Sofitel
Ranked #20 of 186 Hotels in Naples
Certificate of Excellence
Reviewed December 22, 2013

Well located on the edge of the historico centro. Atmospheric converted palazzo with large rooms and generous communal areas. We were a last minute booking and on arrival were told because the hotel was fully booked we had been upgraded to a junior suite!! Very friendly staff who noticed from my passport it was my birthday and congratulated me on the day. What service! My only complaint is the WiFi only worked in the foyer and it was not a secure connection. There's a fantastic pizza place nearby. Walk up the street, left at the main road and it's 50 metres on the left with a pizza paddle sign outside.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank keithy3242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,675)
Traveler rating
Traveler type
Time of year
Language
  • More languages

531 - 537 of 2,675 reviews

Reviewed December 17, 2013

This is a nice hotel, in a good location, closed to the train station and to the old center.
The scenario is old fashion, in a building of the XIII century.
Very clean, recently renewed this hotel is really confortable; friendly the receptionists.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stgpoggi81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

This is what you imagine to be the perfect hotel. It was refreshing to see after the filth surrounding it. Driving to it was a nightmare and it was hard to find. Make sure you have a very good navigation system that you trust and works in built up areas. Parking is not cheap for valet, and a nightmare if you do it yourself on the street (no spaces). Best idea is probably use the valet and save yourself the time and hassle. The rooms are great in a modern classical style. Room service and restaurant were good. Try to get a deal on this via the accor website. I managed to get the top packages for sub-100 Euro.

Room Tip: Try to get a room with it's own terrace balcony on the first floor. The terrace faces the inside...
See more room tips
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nathaniello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Not Your B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 22, 2013

The Palazzo Caracciolo, Napoli is a peaceful safe haven in the bustling heart of Naples, easy reach by taxi to any of the important places to visit in Naples. We stayed here only 5 nights, but felt very comfortable, the staff were always helpful and by the second night, the barman had my favourite whiskey poured ready for me before I even asked. For daytime wandering through the Decumano Maggiore and Spaccanaploi districts, this is an idea starting point. The Duomo is only a short walk away and from there you can wander down the Via Dei Tribunali visiting at least 10 of the amazing churches of Naples finishing at Santa Chiara (famous for its tiled cloister of 1742 by Vaccaro) and the unmissable Gesu Nuovo. The district also sports delightful stalls of Italian style nativity and crib scenes and figures. Don't miss the Museo Nazionale at Capodimonte for a remarkable collection of Caravaggio, the San Gennaro Catacombes or the Cimitero delle Fontanelle.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank BeMeBsCh
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 11, 2013

Stayed here for a long weekend and found it to be the perfect place to rest, relax and recharge after a hectic day exploring Naples. It's a city where you need a bit of courage, plenty of common sense and stamina. Well worth the effort but you will be tired at the end of the day and this hotel is a wonderful sanctuary. Friendly and helpful staff and wonderfully comfortable bed. The only negative would be the street noise in front facing bedrooms, although we were moved with no fuss to a quieter room on the courtyard. Don't be put off by the neighbourhood.

Room Tip: Courtyard rooms are quieter
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank laurencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Naples hotels
Romeo Hotel
#16 of 186 in Naples
1,151 reviews
Grand Hotel Oriente
#10 of 186 in Naples
1,098 reviews
Hotel Piazza Bellini
#2 of 186 in Naples
2,194 reviews
Show Prices
Show Prices
Show Prices
San Ferdinando
Eurostars Hotel Excelsior
Grand Hotel Vesuvio
#8 of 186 in Naples
1,529 reviews
Show Prices
Show Prices
Show Prices

Been to Palazzo Caracciolo Napoli MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Address: Via Carbonara 112, 80139, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Naples
#5 Business Hotel in Naples
#11 Romantic Hotel in Naples
#13 Luxury Hotel in Naples
Price Range: $124 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Agoda, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Palazzo Caracciolo Napoli MGallery by Sofitel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing