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“Perfect Hotel”

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Palazzo Caracciolo Napoli MGallery by Sofitel
Ranked #20 of 190 Hotels in Naples
Certificate of Excellence
Stockholm, Sweden
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect Hotel”
5 of 5 bubbles Reviewed November 28, 2013

This is what you imagine to be the perfect hotel. It was refreshing to see after the filth surrounding it. Driving to it was a nightmare and it was hard to find. Make sure you have a very good navigation system that you trust and works in built up areas. Parking is not cheap for valet, and a nightmare if you do it yourself on the street (no spaces). Best idea is probably use the valet and save yourself the time and hassle. The rooms are great in a modern classical style. Room service and restaurant were good. Try to get a deal on this via the accor website. I managed to get the top packages for sub-100 Euro.

Room Tip: Try to get a room with it's own terrace balcony on the first floor. The terrace faces the inside...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
1 Thank nathaniello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,387 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
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English first
Cambridge, England, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 22, 2013

The Palazzo Caracciolo, Napoli is a peaceful safe haven in the bustling heart of Naples, easy reach by taxi to any of the important places to visit in Naples. We stayed here only 5 nights, but felt very comfortable, the staff were always helpful and by the second night, the barman had my favourite whiskey poured ready for me before I even asked. For daytime wandering through the Decumano Maggiore and Spaccanaploi districts, this is an idea starting point. The Duomo is only a short walk away and from there you can wander down the Via Dei Tribunali visiting at least 10 of the amazing churches of Naples finishing at Santa Chiara (famous for its tiled cloister of 1742 by Vaccaro) and the unmissable Gesu Nuovo. The district also sports delightful stalls of Italian style nativity and crib scenes and figures. Don't miss the Museo Nazionale at Capodimonte for a remarkable collection of Caravaggio, the San Gennaro Catacombes or the Cimitero delle Fontanelle.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Stayed here for a long weekend and found it to be the perfect place to rest, relax and recharge after a hectic day exploring Naples. It's a city where you need a bit of courage, plenty of common sense and stamina. Well worth the effort but you will be tired at the end of the day and this hotel is a wonderful sanctuary. Friendly and helpful staff and wonderfully comfortable bed. The only negative would be the street noise in front facing bedrooms, although we were moved with no fuss to a quieter room on the courtyard. Don't be put off by the neighbourhood.

Room Tip: Courtyard rooms are quieter
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laurencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Driving through Naples, old & a dirty city, we were pleasantly surprised arriving at this beautiful hotel. It was a castle in the 13 century and has been converted into a boutique hotel. Rooms very large with a separate sitting room,the best beds in Europe & a lovely bathroom. It has a large courtyard which was great to sit and relax. The restaurant also was nice. Would highly recommend this hotel!

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank June P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
148 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

My wife and I stayed here for a week and used it as a base from which to explore Naples and the Amalfi coast, including the islands of Capri and Procida as the ferries are not that far away. The decor is clean and modern, and the old palace has been beautifully restored as a fantastic boutique hotel. The thing that really hits you is how tranquil and relaxing it is when inside, given that straight outside the front entrance is the busy street and hustle / bustle of old Naples. Our room overlooked the courtyard where we often dined and drank in the afternoons and evenings. The food, especially the squid ink pasta with octopus, was exquisite. As others have said, this place really is a sanctuary.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 24HoursFromTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Property: Palazzo Caracciolo Napoli MGallery by Sofitel
Address: Via Carbonara 112, 80139, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#11 Romantic Hotel in Naples
#13 Luxury Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

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