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“Top place to stay, look no more”

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Palazzo Caracciolo Napoli MGallery by Sofitel
Ranked #19 of 186 Hotels in Naples
Certificate of Excellence
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Top place to stay, look no more”
Reviewed December 30, 2012

We were overwhelmed at the comfort and friendliness offered by this great Palazzo hotel in Naples. It is located in a neighbourhood that may appear a bit rough but which we found to be safe enough to allow us to walk around freely without worrying. As long as you dont go round displaying expensive jewellery or top-end elecronics, the area is fine. The hotel itself is in an impressive ex-palace building. It boasts generously sized rooms with all comodities and modern bathrooms. Rooms are and feel very clean. Some rooms have balconies facing the interior patio with great views of the other balconies. It makes the perfect setting to have breakfast overlooking the beautiful inside of this Palazzo building. I dont think I'll want to stay anywhere else next time I visit Naples but Palazzo Caracciolo Napoli.

Room Tip: Ask for a room with balcony and facing the interior patio
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (189)
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Johannesburg, South Africa
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 19, 2012

This hotel is simply gorgeous to stay in. I loved the position, walking distance from the station which was so convenient. Inside the hotel, the decor was peaceful and lovely. Outside was a bit hectic...I didn't mind, but my partner didn't like it. I loved the feeling that we were "living in Napoli".

The room service was exceptionally expensive...much better to walk to the station and have a delicious sfogliatella and coffee for breakfast.

The shuttle to town was great, except it didn't run over weekend which it should for tourists. We were there to explore and shop.

I would be happy to stay there again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Yvonne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 10, 2012

Fantastic hotel with very comfortable bed in great room. Breakfast was €18 which seemed pretty high - I went to a bar round the corner and got breakfast for €1.80 instead.

Location is very convenient for the station and the Museum. If you're not comfortable in rougher areas then you might not like the neighbourhood but I had no problems.

  • Stayed October 2012, traveled solo
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    • Location
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Helpful?
Thank chillcoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level 6 Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 4, 2012

We recently spent a long weekend in Naples and we were warmly welcomed and host in this very nice hotel located in historical building completely renovated with taste. It offering all comforties and staff were amazingly nice in welcoming us and helping in solving all small issues you might have visiting a new city! Breakfast is offering the best food of the area, from cheese to cakes and home made juices! small "pasticceria" , don't miss the delicious "sfogliatelle", the best we tasted! In general you can see they do care of even smallest detail. Extremely pleasant experience we really looking forward to repeat!

Room Tip: All rooms are nice and quite, however preferable to ask for the one on the courtyard (to be on safe...
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Skonsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
Level 5 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 30, 2012

Very kind and helpful staff, great architecture, nicely decorated rooms, calm and silence rooms...
No on-site parking, no tea/coffee maker in rooms, bad restaurant, very bad surrounding area esp. for families!

Room Tip: All the rooms seem to have the same conditions regarding calmness... The staff told me they have cof...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amir F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, Scotland
Level 6 Contributor
322 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed November 28, 2012

You step into luxury in this hotel. We had upgraded to a superior room. Bed was super comfy, best sleep we had in Italy! Didnt find the reception staff especially helpful, had to ask about breakfast arrangements. I noted Italian guests checking in were geting more attention. Not a big issue, but we hadnt found this in the other 2 hotels we stayed in during our Sorrento/Naples week.

The location is not the best, although we picked it for the closeness to the train station (coming from Sorrento) and the airport (for travelling the next day). Its in a pretty shabby bit of the city, although as soon as you walk in the hotel door you are in a great place!

The area does let you experience the real deal I suppose. Close to spaccanapoli, which we enjoyed walking along taking in this very long market street, and stopping at a little bar for wine and cheese.

One point to note - I asked reception about a taxi to the airport and was told the hotel had an arrangement with a local firm, fixed price to the airport. On arrival the driver wanted more, adding 4 euros. i strongly contested this, quoting the hotels fixed price, to which he said the extra was for our bag! Not much choice but to pay, but I made it clear to him that he was scamming us. He wouldve gotten that in a tip, but now left a sour taste. He clearly didnt get a tip after that, and left my last experience of Italy in my first ever trip to the country being a bad one for the sake of a few euros, less than the price of a beer.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank m4xwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Property: Palazzo Caracciolo Napoli MGallery by Sofitel
Address: Via Carbonara 112, 80139, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#11 Romantic Hotel in Naples
#12 Luxury Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

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