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Reviews (2,564)
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All reviewshigh floorsolid hotelmaschio angioinoreception staffdeluxe roommolo beverellorooms are comfortableexcellent locationstayed here for two nightsenjoyed my staycentral locationpastriesamalfi coastportcitynapolidavide
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35 - 40 of 2,564 reviews
Reviewed September 11, 2017

Good things:
fast internet
Location
Friendly reception help although they are not able to make a booking extension. you will be connected to phone to discuss any booking at the desk - very poor.

Bad things

Had a room at 18th floor and was very unhappy with the cleanness of various room items.
Counted many black hairs in the bathroom, even one big long hair on the towels.
Dirt in the bath tub. Carpet is showing lot's of dirt and spots. No sufficient 220 Volts connections close to the bed.
Walls in the room are dirty.
In general the room and bathroom are very outdated.
No free drinking water in room.
Will not choose NH again.

  • Stayed: September 2017, traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank Jan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2017 via mobile

Despite the very good looking photos in their website, the room is average. However the bathroom is just horrible, dirty, small and full of mold to the shower walls. The ceiling has marks from drain water and if your over 1,80 cm height then you won't be able to shower. And let's not forget that you wouldn't be able to sit to the toilet. On the other hand, the lobby looks very fabulous, but this is nothing compered to the room. Also the check-in agent was pretty slow but very friendly.

Stayed: September 2017, traveled on business
1  Thank Ioannis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2017

Bathroom issues of leaking water through the ceiling and light bulbs failing twice in the shower recess as well as some less than helpful staff on the front desk influenced my opinion of this hotel, which is generally good value for money and is well located in Naples.

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2017

Even if the hotel is well located, our room were old, the pieces of furniture, the walls and the floor were not in a good condition. And the cleaning of the bathroom was poor : sclale depostis and mold on the bathtub.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank sebd644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2017

So helpful with the recommendations on the tours around Naples Tour guide "Naples by night"; by Riccardo Longobardo, was excellent! Ferry ⛴ to Ischia, fully recommended. The Hotel was awesome and breakfast amazing variety!
Ciao Naples be back!!!

Room Tip: "Higher floors best views an view to the City and port". Fireworks everywhere.
  • Stayed: July 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank HanaEscudero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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