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Reviews (2,562)
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All reviewshigh floorsolid hotelmaschio angioinoreception staffdeluxe roommolo beverellorooms are comfortableexcellent locationstayed here for two nightsenjoyed my staycentral locationpastriesamalfi coastportcitynapolidavide
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36 - 41 of 2,562 reviews
Reviewed September 7, 2017 via mobile

Despite the very good looking photos in their website, the room is average. However the bathroom is just horrible, dirty, small and full of mold to the shower walls. The ceiling has marks from drain water and if your over 1,80 cm height then you won't be able to shower. And let's not forget that you wouldn't be able to sit to the toilet. On the other hand, the lobby looks very fabulous, but this is nothing compered to the room. Also the check-in agent was pretty slow but very friendly.

Stayed: September 2017, traveled on business
1  Thank Ioannis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2017

Bathroom issues of leaking water through the ceiling and light bulbs failing twice in the shower recess as well as some less than helpful staff on the front desk influenced my opinion of this hotel, which is generally good value for money and is well located in Naples.

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2017

Even if the hotel is well located, our room were old, the pieces of furniture, the walls and the floor were not in a good condition. And the cleaning of the bathroom was poor : sclale depostis and mold on the bathtub.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank sebd644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2017

So helpful with the recommendations on the tours around Naples Tour guide "Naples by night"; by Riccardo Longobardo, was excellent! Ferry ⛴ to Ischia, fully recommended. The Hotel was awesome and breakfast amazing variety!
Ciao Naples be back!!!

Room Tip: "Higher floors best views an view to the City and port". Fireworks everywhere.
  • Stayed: July 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank HanaEscudero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017

The only reason I couldn't give 4* to this property is due to the fact it was in dire need of a refurbishment. As a brand NH hotel is really lovely but this hotel seemed to be more of a business group / large tour group hotel; very old fashion furniture and needed maintenance (the AC in my room wasn't working and had to call the electrician to fix it)

There is no complimentary water in the rooms either. Bathroom is very small.

The good things are :
1/ all the rooms start from a high floor so great views
2/ close to the Naples train station (10 mins drive)
3/ close to attractions
4/ 15-20 mins walk to the famous Gino Sorbillo pizzerie
5/ 2 really good Italian restaurants opposite the road
6/ really good spread for breakfast (however no live eggs / eggs to order)

We were only here for a night so none of the other things really bothered us - but it lacks the qualities and amenities of a 4* hotel.

  • Stayed: April 2017, traveled with family
    • Location
    • Cleanliness
1  Thank dazediva23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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