What's good - the location - very central for the port, buses and metro. You can walk to most sights. The staff at reception and in the breakfast room were all extremely pleasant and helpful. The breakfast buffet is good. So what's not so good? Well its matters such as repairs and maintenance. The hotel decor looks a little tired. In the de luxe room the TV did not work, the safe was broken, two light bulbs were not working and the plugs in the bathroom basin and bath were not closing - so you cd not run a bath or fill the basin. All these were fixed apart from the plugs but it looks like with Italy in recession some cost cutting is taking place.
- Official Description (provided by the hotel):
- The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more less
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