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All reviewshigh floorsolid hotelbreakfast buffet isreception staffdeluxe roommolo beverellorooms are comfortableexcellent locationshort staystayed here for two nightsenjoyed my staycentral locationpastriesamalfi coastportcitynapoli
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Reviewed July 15, 2012

You always now you are going to get a good nigh sleep in a NH hotel. The NH Ambassador Napoli at 30 storey highs, offers a nice large bedroom / suite with excellant views and with the usual high standards expected of a very good hotel - trouser press, fridge, films etc.

The hotel is brilliantly located for the shops, Porto, historic centre, duomo and of course the legendary Da Michele Pizzeria about 15 minute walk away.

The breakfast is good with great coffee and espresso offered.

Like anything, all hotels have a downside, with the regards to the NH Ambassador, the Wi-Fi was intermittent and did not work in the communal areas on the first night and I was only offered 30 minute session the second day; there was no safe in the room or tea / coffee making facilities and I had to wait twice for 15 minutes to get served at the bar.

Would I recommend this Hotel? - Definitely - A bargain at the price.

  • Stayed: July 2012, traveled as a couple
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3  Thank Peter_MacPherson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

Located near Via Toledo, the center of Naples, Italy. Easy access to buses, trains, local shopping as well as tour services. Hotel has a garage nearby for those who rent vehicles during their visit. Hotel staff is friendly and very helpful. The hotel provides 30 minutes of free wi-fi service in the lobby upon request and for an hourly fee, the wi-fi service can be used in your room. Breakfast consists of eggs, meats, cheeses, various fruits, cereals and sweets, along with coffee, tea, and fruit juices. I will be using this hotel again.

  • Stayed: June 2012, traveled as a couple
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2  Thank JACK10171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

We stayed at the hotel for a night. The rooms were clean and spacious. All amenities are present. The staff helped us in getting a free parking spot. The person at the reception was not very courteous though. He was rather rude. They give only 30 mins of wi-fi free. The best part is that it is 5 mins walking from the port where you can catch ferry to Capri Islands. All other hotels by the sea cost a bomb. This is slightly off the sea but is reasonably priced.

Room Tip: Rooms on higher floors are better.
  • Stayed: June 2012, traveled as a couple
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Thank ashwin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2012

The NH Ambassador is not a bad hotel, since it is in the very center of Naples and you can walk to almost all the principal attractions in the city. Anyway there are probably better places to stay, since this is a skyscraper of 30 floors, not exactly a beautiful building. From the upper floors you have unforgettable views on the city and if you are lucky with the room assignment also of the Vesuvius. Apart from this the hotel is a little bit outdated in the rooms and the overall mood is not pleasant. Waiters at the reception are not friendly and breakfast is really terrible: if you don't go early you'll have troubles in finding a table and also some food... Beverages are of very low quality from an automatic machine. Finally, but not the least remarks, lifts are always overcrowded and since you have always to take them to go to your room this could become a problem

Room Tip: If possible ask for a room with Vesuvius view
  • Stayed: May 2012, traveled on business
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1  Thank mistok72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2012

Great view, clean rooms. good location. similar to a 2+/3 star hotel in us.

  • Stayed: April 2012, traveled as a couple
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Thank gKew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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