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“Excellent location”

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NH Napoli Ambassador
Ranked #62 of 186 Hotels in Naples
GreenLeadersSilver level
Reviewed March 12, 2012

Very well maintained hotel, clean and tidy. Nice size room although I wouldn't want to spend a long time in it. Excellent value for money. Would definitely stay again and recommend.

  • Stayed: December 2011, traveled with friends
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Thank Laura_WC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 - 252 of 2,344 reviews

Reviewed February 18, 2012

I was immediately upgraded from a single room to a double with sea view on arrival - it is low season after all - which was great!
Rooms are comfy, hot bath every night to wash off the Naples grime was great. Breakfast was awesome - thick hot chocolate, grapefruit juice, local Neapolitan pastries, as well as eggs, toast, breads, cereals, yoghurt, fruit - can't complain!
the staff were helpful and the look of the hotel is very polished and warm. i even used the fitness room twice - it takes some finding as it's not signed anywhere but it's ok when you do find it. Location is great, i walked to the Port twice for ferry transfers, and all around the old city and up to Gallerie Umberto, so it's a good locale.
Only downsides - the wifi is only free for 30 mins each day in the lobby; the room decor is just white laminated chipboard fittings, not terribly attractive but by no means terrible; and the bizarre architecture which has put a solid brick wall along the front of the building blocking the amazing view of Vesuvius - room views are through a small side window to the bay instead...!
Oh, and I got robbed in Naples on the bus from the train station to this hotel - so CATCH A CAB. It's that kind of place.

  • Stayed: February 2012, traveled solo
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Thank DeeJay036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

I spent one week at this hotel and I really liked it! The room was small.. but expected in European hotels. I was on the high floors facing the mountains, the view was gorgeous! The locals call this hotel an eye sore.. and rightfully so since it is one of the only high rise hotels in the area. But it was great, mini fridge was stocked with sodas and alcohol. Perfect for early nights when the super markets close at 7 and your craving something bubbly. The beds were comfortable and I slept very well.. Did not hear any other noise from neighboring rooms. I would stay here again if in the area. The breakfast was good for an Italian hotel too, you can tell they try to accomodate their american guests :)

  • Stayed: March 2011, traveled with friends
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Thank Sawright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

I'd say this place was ok!

The lobby/bar/breakfast-restaurant area looked pretty nice at first impression. However, the rooms are where the disappointment really comes in for this place. They are quite dirty, there are leak marks in the bathroom ceiling and very old. Overall they are ok, but could really really need to be updated at least a bit. Air condition could not be turned off and it could not produce cold air.
Also, the bar wasn't that very good either, lots of drinks, fancy stuff, but the bartender does not have the ingredients to make all of them.

I would however come back here because all in all everything was ok and you've walking distance to restaurants, 10-15 min or so.

  • Stayed: January 2012, traveled on business
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Thank muppskaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2012

I’m totally satisfied with our stay at the NH Ambassador Hotel Naples. The hotel has the best view in Naples, one can only desire. It opens a panorama of the Gulf, Vesuvio, Castello Nuovo with magic lights of Naples, which are admirable, especially at night. While booking, choose the highest floor and the "Vesuvian" side of the building. The room I stayed in was a comfortable suite with two large windows. Staff is friendly, breakfast is good, and I have nothing to complain about.

Room Tip: While booking, choose the highest floor.
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  • Stayed: October 2011, traveled with friends
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1  Thank de_Corazon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2011

I decided to stay at NH Hoteles during my current visit to Naples, thanks to a recommendation by a friend. Just to describe the experience -

The hotel is at a convenient location in the city, vary close to the Port and Nuovo Castle. The central railway station is also just 20 min away. There is a Carrefour store at walking distance from the hotel, in case one wants any essentials, fruits, etc. The hotel and rooms are not exactly new, but manageable for a stay. The staff in the reception is a bunch of old, friendly gentlemen.

The rooms are clean and the room where I stayed had a good view of the port and Naples bay, given that this hotel is one of the tallest buildings in Naples. Breakfast was, as in many budget hotels in Europe, exactly the same every day. The same scrambled eggs dish, exactly the same juices, croissants, bread, etc.

The place where the hotel was lacking is the ventilation. Due to winter, the hotel has kept the central AC off. This means that even if air at normal temperature is required for circulation, the facility is not there. So every day, I would keep the window open for an hour for fresh air to circulate in the room, and then close the window for the night. Next morning, I would open the window again so get the stale/static air out of the room.

Wi-Fi internet is available for free for 30 minutes in the lobby, in case one wants to access the net for any important work. But in case of wanting the net for a longer duration, it is preferable to take the package for a day (10 Euros) instead of for an hour (6 Euros).

Room Tip: Rooms facing the ocean should be preferred due to the excellent view and good breeze.
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  • Stayed: November 2011, traveled on business
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1  Thank Voyager_Nineteen71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

I had enjoyed staying at other NH Hotels before, so I was really looking forward to my stay. I was really disappointed when I got there: the rooms had not been updated since the 70s or 80s, cheap dirty rugs, broken tiles and mold in the bathroom. Wi-Fi did not work in my room, which was very inconvenient since I was travelling for business.

  • Stayed: December 2010, traveled on business
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Thank ChrisT152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #62 of 186 Hotels in Naples
Price Range: $91 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Official Description (provided by the hotel):
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 
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