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“Great staff and an overall very pleasant experience” 4 of 5 stars
Review of Decumani Hotel de Charme

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Decumani Hotel de Charme
Ranked #18 of 188 Hotels in Naples
Certificate of Excellence
Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great staff and an overall very pleasant experience”
4 of 5 stars Reviewed July 24, 2014

A special thank you to Carlo, Elena, Federica and Arturo! What a wonderful staff, wow. Very helpful and sincerely interested in making your stay comfortable and pleasant. When you arrive, try not to be too put off by the elevator up to the second floor lobby. It's tiny, the light flickers on and off and the glass outside the ground floor door to the elevator was smashed in. I have to say honestly I was wondering at first just what did I get myself into! But once inside the hotel you have an amazing staff of warm, kind and helpful people. The rooms are nice. We were upgraded to a deluxe at no extra charge. The standard room we were in at first had a bathroom that was unreasonably small. But the bathroom in the deluxe was large and nice. The beds are very firm (too much so for me personally) and Federica brought me a nice soft cushion to lay over the mattress that made it a lot more comfortable. The breakfast room is very nice and the food was sufficient (hard boiled eggs, cured salami, cheese, muffins, croissants, yogurt, cereal, fruit, juice, coffee, cappuccino).

And we got an amazing rate! I definitely recommend this hotel.

Room Tip: Ask for the deluxe. Avoid the standard unless you don't mind a tiny room with an even tinier bat...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
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Basildon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

In the middle of old Naples which looks on first sight run down, graffiti on the town walls and very unkept environment was this hotel. Once through the front door, we were greeted by very friendly, welcoming staff. The hotel is very clean, tidy, with beautiful decor. The dining room was stunning, with all holiday makers taking photographs of the refined artwork. Breakfast was typically continental but adequate. The sun terrace was wonderfully designed, peaceful and inviting. Very central for people looking for a safe, comfortable environment. But the real jewel of this hotel was the staff. Nothing was too much trouble for them, they ensured the best price for taxis, day trips and the mini bar in our room was rock bottom prices all with warm welcomes and smiles at every meeting. If this is your first, second or third trip to Italy you will get a good idea of how friendly the Italians are. Sad to leave.

Room Tip: Just ask the staff, explain your requirement and they will fulfill your requirements
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lynn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesex, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

Located in the heart of Naples on the quiet narrow street, this Hotel is an amazing place to stay for couples and families. Very friendly and helpful stuff! Clean room, wonderful common area, delicious breakfast! There is a nice open terrace with sofas and huge umbrella - awesome place to chill after busy day!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank B_Poulson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

A charming hotel and very charming staff. Thank you for this wonderful stay in this great hotel.
We can truly recommend this hotel to all our friends. A wonderful silent hotel in a wonderful loud town.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank Philipp S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

The location of the hotel is excellent in the historic centre of Naples allowing easy walking access to all the important historic sites. Walking the streets of this vibrant, historic and fascinating city is an experience worth having. The staff of Decumani are welcoming, friendly and very helpful. I hope we can return. Especially enjoyed the breakfast room and pleasant staff there.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank dubble14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed at the Decumani Hotel de Charme for two nights in late June and had a wonderful stay. The location in the old historic centre was perfect for exploring the lively, chaotic streets of Naples -- especially the wonderful Via Tribunali -- and near enough to the archeological museum to walk. The staff was welcoming, friendly and very helpful in providing directions, restaurant recommendations, and helping me to sort out a mistake I made in a tour arrangement. Our room - a standard double - was clean and quiet. The TV didn't work but we didn't care, we only used the room to sleep, and the air-conditioning did work which was more important! Breakfast is served in a beautiful old room and there is a rooftop deck for lounging. Don't be put off by the first floor entrance and small elevator which are so typical of many European apartment buildings. The lobby and public rooms are filled with interesting furniture and artwork. We found this outstanding value for a three-star hotel and will stay at Decumani Hotel de Charme again if we go back to Naples.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Service
Helpful?
1 Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
141 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 10, 2014

The hotel is located at the heard of old historic part of city at ancient Royal Palace. And this is right because you will fell yourself as a queen or king. We arrived very late from Amalfi Coast and been was surprised as the receptionist upgraded our room as 2 story loft with balcony for the same price as double room. We interested in a restaurants where the locals usually have a dinner. The reception staff gave us the names of restaurants and directions with map. The breakfast area is a huge royal salon with piano and grand mirrors. So if you planning to explore the old district, all main attraction and especially Church Guesa Nuova stay here. Safety and quiet, clean and hospitality.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
2 Thank tatyanak581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Decumani Hotel de Charme

Property: Decumani Hotel de Charme
Address: Via San Giovanni Maggiore Pignatelli 15, 80134, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Naples
#8 Romantic Hotel in Naples
#12 Luxury Hotel in Naples
#14 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Decumani Hotel de Charme 4*
Number of rooms: 39
Official Description (provided by the hotel):
We are glad to give you the warmest welcome as our guests into Palazzo Sisto Riario Sforza. Here, in the heart of Naples old town within inches of Santa Chiara Church with its Cloister, the Veiled Christ and Via San Gregorio Armeno was born, in 2008, our Hotel. The Decumani Hotel de Charme was originally built during the 17th century and belonged to Sisto Riario Sforza, the last Archbishop of Naples in the Bourbon Kingdom of the Two Sicilies of which Naples was the capital. In 2008 we embarked on a major refurbishment programme for the second floor, where the Hotel is placed. The hotel has now been fully restored and equipping with all the modern conveniences our guests expect. A wide lounge, decorated with golden stuccoes and mirrors, testifies the illustrious past of this residence. All of our 22 bedrooms are fully air-conditioned and feature the following: soundproof windows, flat screen Television with international channels, safe, minibar, direct dial telephone and hairdryer. The Decumani Hotel de Charme is located in the Decumani, in the heart of the old town originally a Greek "polis" and then a Roman "urbs", an area wich represents with its squares, streets and alleys, a unique historical, cultural and artistic heritage, as it is testified by the acknowledgment of Unesco, which in 1995 declared the historic centre of Naples " the biggest open-air museum in the world". ... more   less 
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Also Known As:
Decumani Hotel Naples

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