If anyone were looking to experience how a boutique hotel should be run, they should visit Excelsior Parco in Capri with Viviana and her team. From the minute we were picked up by Andreas to the minute he dropped us off, our experience could not have been improved in any way.
Any hotel can offer great views, brilliant furnishings, food and beravage but it is exceptional service which remains as a memory.
Viviana, Andreas, Roshan and the rest of the excellent staff could not have done more to make the stay for my family and I more memorable. They were exceptionally attentive without being overbearing and in terms of the information provided regarding the island, their recommendations and thoughts were well received and the personal touches were appreciated.
Nothing was too much trouble - from setting up the jacuzzi, to printing out our airplane boarding tickets and even ensuring kindles were charged for the trip!
And whilst the above has only commented on the service, the decor and views (especially from the roof terrace) are amazing.
I think the biggest compliment I can give is that after extensive travelling around the world and many great stays at different accommodations, this is the first time I have made the effort to write a review on Trip Advisor.
Many thanks to the team for a wonderful stay.More
- Free Wifi
- Breakfast included