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“Nice for the price..” 4 of 5 bubbles
Review of Hotel Weber Ambassador Capri

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Hotel Weber Ambassador Capri
Ranked #13 of 42 Hotels in Capri
Dallas, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice for the price..”
4 of 5 bubbles Reviewed July 26, 2014 via mobile

For the price, this was a very nice hotel. The staff were extremely helpful & we very much liked the free shuttle service into the piazetta every 8 minutes or so. (Well worth the 5 euros for shuttle service to/from the ferry/hydrofoils also!!) The view from our suite was magnificent.

Stayed July 2014, traveled with family
Helpful?
Thank Shan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 22, 2014

The Good:
- Great location at Marina Piccola: the only real beach on Capri and a good escape from all the day trippers
- Easy shuttle every 10 min or so into town, until late at night
- Easy to arrange transport to/from main port on arrival/departure
- Amazing view from all the rooms
- Friendly staff
- Price: pretty reasonable for Capri

The Bad: Pretty much disappointing from the very beginning despite the amazing views.
- Arrival: You are greeted with a free drink overlooking the bay (nice!) while you read their 2-page welcome letter which details all of the things that are not included in the room rate (not so nice).
- Wifi: Honestly, it is the wifi of dinosaurs and you have to pay for the privilege of attempting to use it. Not expensive (5 EUR) but it is the most shockingly archaic, broken, crappy wifi I have ever experienced. At one point there was a line at reception of 4 people trying to sort out wifi problems. Barely any signal, you have re-login every 20 min, at least half of the passwords we were given didn't work and we had to request new ones which you have to physically go to reception to receive. Every time. Not cool.
- Pretty much every appliance in the room was broken, and while reception sympathized with a smile nothing was done to correct any of it: Hair dryer - I ended up letting my hair air dry bc it was faster; Mini fridge - Only gets power when your key card is in the slot, i.e. when you are in the room, so when you are out all day it is off and everything is always warm; Air Conditioner: Never once got it to turn on, flat out broken.
- No free breakfast - the one they offer is 11 EUR a day and supposedly is big, but... a simple continental breakfast would have been nice.
- Balconies are not private at all. 3 foot walls between your neighbors. Some were along the main walkway into the hotel, right next to the shuttle stop.

The Ugly: In the end, it's a 2-star hotel somehow masquerading as a 4-star hotel that just happens to be in a gorgeous location which makes up for some of the bad.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carolyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarantinoGiovanni, General Manager at Hotel Weber Ambassador Capri, responded to this review, August 3, 2014
I have read this review carefully.
The whole world supposes that anyone who has a computer in his hands knows how to use it
Absolutely not.
At Weber we spend almost half of the day to explain our customers how to use their computers and the reviewer was one of them.
Last year we renovated the hotel and we changed especially the electrical system.
But it has been very difficult to explain our writer that once she leaves the room she should turn only the lights off and not the whole electrical system.
The wi-fi only works in the hotel and not in all the island of Capri , and if you are not connected for more than 20 minutes for safety reasons it goes offline .
To use it again you simply need to digit your password.
Regarding the buffet breakfast it is optional.
Costs 11.00 euro, no one wants to make you pay if you have no breakfast , no one forces our customers to have breakfast.
Many people believe that a Grand Hotel works as a Bed and breakfast, but it is not.
For the rest, we believe that it is not worthed to go on.
We wish a nice holiday to all of our customers.
John Tarantino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

We stayed here for my cousin's wedding for 3 nights. The hotel website pictures are very accurate, the position is stunning, above a beautiful bay (which gets very crowded during the day). The breakfast buffet was fine, and the restaurant terrace is in a fantastic location. Being welcomed with a glass of prosecco is also a nice touch.
As it is by the Marina, our boat trip departed from here which was very handy, being only a 3 minute walk from the hotel. The only downside is the interior which is very tired and not up to 4 star standard. But we don't go on holiday to stay in our room so it wasn't a big problem! The staff are very friendly and the shuttle bus is great (a taxi to the piazetta will set you back 15-20 euros). The walk up is also fine if you are fit and the bus stop is 2 minutes away.
All in all a great address for good value in expensive Capri, and I would return.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LouisaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 19, 2014 via mobile

Well it was just perfect. Just the place to be to relax with a beautiful view. Don't hesitate to go there and ask for calm room. Ours was under the restaurant and we could hear the furniture moving from the guests but we had a stunning view.

Stayed July 2014, traveled with family
Helpful?
1 Thank Erika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

This hotel is the most fantastic hotel we have ever stayed at. Fantastic staff at the hotel ( Alessio and Nicola). The hotel is very luxuary situated at the beach at Marina Piccola and the rooms with seeview have a fantastic panorama view. Th rooms are very clean, nice and the food is fantastic. To get to Capri town and marina grande there is a shuttle from the hotel every 20 minutes, free, but there is also lots of buses to go to Anacapri for a very small fee.
I can really really recommend this hotel to anyone that will enjoy the best you can get on your holiday.

Room Tip: Choose a quiet room
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tove S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed July 17, 2014

What a delightful way to start our Italian holiday in Capri! The Weber overlooks the Marina Piccola, the secondary harbor on the island. It's a bit off the beaten path, but that's a good thing. The views of the Faraglioni rocks and the water are magnificent and it's in a quiet location, but they offer shuttle service to the main piazza very frequently and it's less than 5 minutes away.

The entire staff could not have been nicer or more accommodating. Always at the ready to help - the front desk staff was especially delightful, including Nicola, Antonio and Pasquale, the shuttle driver. A big buffet breakfast comes with the room, which was quite large with a big terrace that had a view to die for!

The hotel is a tad dated and they could offer a bit more variety in terms of the breakfast, but these things are minor. The even had a small but adequate work out room and a hairdresser on site. It was a tremendous value and a very nice stay. They say it's hard to get to Capri, but once you get there, it's hard to leave. So very true....

Room Tip: I believe most, if not all, of the rooms overlook the water, so I would request that, as well as get...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank MAM716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Weber Ambassador Capri

Property: Hotel Weber Ambassador Capri
Address: Via Marina Piccola 118, 80073 Capri, Island of Capri, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #13 of 42 Hotels in Capri
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Weber Ambassador Capri 4*
Number of rooms: 78
Official Description (provided by the hotel):
The Weber Ambassador Hotel is a four-star luxury Capri hotel, right on the beach of Marina Piccola, the nicest of Capri Island. No beach in Capri isle and in the world is more fashionable and exclusive than Marina Piccola. This hotel is ideal for those who are looking for a totally relaxing holiday, in perfect harmony with nature and the sea, in a location well away from the bright, noisy and some time problematic Piazzetta, a very crowded place where all discos and night clubs are, and where thousand of young people spend the night in gangs. Although this is only 500 metres away, and can be reached using our free shuttle service, which runs every 5 minutes throughout the day and until 3.00 Am. From the terraces of the Ambassador Weber and from a number of the hotel’s bedrooms, sweeping views over the Bay of Marina Piccola, the Faraglioni rocks and Monte Solaro can be seen. For centuries this panorama has been inspiring writers and artists of worldwide fame, including Thomas Mann, Maxim Gorky and Frank Sinatra, all of whom stayed in the historic Pensione Weber. One of the oldest of the island’s establishments, the pensione is now a luxurious 4 star hotel. We won't offer you "3 for 2" or "5 for 3" nights like some Capri hotels do and in which, when you book and stay only one night because the place isn't inhabitable, they make you pay for the whole stay. We will never try to keep you prisoner for longer, if you do not like the place. We will give you a 96 hour cancellation policy, not 2 weeks which is the common cancellation policy in all Italian hotels. You can book a room at the Weber Ambassador Hotel through our booking system online or through 36 different Tour Operators. ... more   less 
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