Having travelled many places around the world, at least six times per year, I can confidently say that this is the worst experience I have ever encountered.
The hotel was definitely outdated and was in need of a renovation. We repeatedly lost hot water during our showers on the daily, Our room didn’t have a safe because a past occupants apparently locked their valuables in there and they had to break it open. It was never an option to have it replaced.
Children are expected to leave the pool area at 2pm, though they claim to be a family friendly hotel. This hotel was far from family friendly. The owner was quite disturbed by the children being around. And would yell or scowl at them all day long.
The owner went up to my seven year old daughter and yelled right in her face to not play around the pool. When I approached him, to understand why he would yell in a seven year olds face who was clearly not doing anything wrong, he was rude and self righteous. The owner would even talk bad about it’s customers when they would leave the table at lunch, not realizing we spoke and understand italian. I would never recommend nor ever stay at this hotel ever again.More