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All reviews lemon grove a sea view balcony room luxury shops painted tiles lovely pool area restaurant bookings great central location bus or taxi your luggage comfortable stay where breakfast is served third floor lovely hotel would recommend this hotel to anyone rooms are large top floor sun loungers
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1 - 6 of 390 reviews
Reviewed 3 weeks ago via mobile

We stayed here for 3 days.

The good
Location is great
Poole area is nice
Rooms are clean

The bad
Rooms are old
The shower drips water at full power
No coffee or tea facilities in room

This is the worst accomodation we have stayed in Europe for the last 3 weeks.

The rooms are old, noisy and you can hear everything if you are in the wrong room.
You can’t get any tea or coffee facilities in the room. Try and take a cup of coffee to your partner from the breakfast area and see what happens !

The shower literally drips water out and is terrible. Then only positive was that the room was clean. They do also have a nice lunch by the pool but that’s it.

I do t rate the staff at all except for about 2 people but the rest are terrible.

Such a shame as this place is huge potential.

Not recommended on my list for places to stay.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank TamE14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Had a wonderful lunch at this Hotel!
With the throngs of tourists everywhere finding this jewel was timely
Sitting under 100 year old lemon trees enjoying great food and wine was a real treat!
Holidays is about relaxing and for an hour or so I was happy to be spending time here
Service was good

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

My 15 year old daughter and I were guests of the hotel July 2- 4, 2019. The Lemon Garden and pool area were just beautiful. The service was wonderful. The location was around the corner from the best gelato, always a line. Located around the bend from the main piazza and funicular. Invest in the transfer from the ferry. We took a transfer from Naples airport which included escort to ferry with tickets and escort at Capri end with taxi and baggage handled. If you attempt this yourself be aware that the taxi from ferry can only take you to the piazza and you must walk the remainder of the way on cobblestone streets uphill a ways dragging your bag in the heat. Mind you there is no one to direct you to your hotel. No baggage and once you have your bearings no problem to walk to taxi/ bus area.

Room tip: Balcony with view of pool and Lemon Garden was nice
Date of stay: July 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank CelesteL593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2019 via mobile

The pictures don’t do it justice!! Amazing hotel!! Beautiful, perfect location, very friendly staff. We enjoyed every minute and never wanted to leave. The breakfast was also very delicious and I would highly recommend it!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank megohest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2019

Beautifully decorated rooms that are light and fresh. Traditional painted tiles on floor and bathroom. The staff were very helpful and carry your luggage up the few steps to enter the property. Great central location.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kelly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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