It didn't get off to a great start. I had confirmed our early arrival a few days ahead. Arrived, no elevator, so we hauled our suitcases up 3 big flights only to find out they had moved our reservation to their other location. We had specifically chosen Corso Italia as it's walking distance to the bus/train station. So we haul our luggage down and wait for someone from the other location. The location we wanted was now full. This change was because they wanted to upgrade us to a better room. But why not ask us first? To right the situation, Luigi paid for our taxi to the train station when it was time for us to leave. A very nice gesture.
We did like the room - very clean, white and magenta, good quality sheets and towels. It was a contemporary loft with bed and bath in the loft. I wasn't super excited to see more stairs. Plus the people who lived above the loft had noisy kids and they all got up at 6:00 a.m. Luigi apparently has spoken to them several times but it was very noisy. You could hear everything.
Lovely pastries in the morning. Liked the use of the Ipad in the common area. Other location is right in the historic district. You could still walk from the train station but it would be tough with luggage. Overall, I did find all the staff helpful and friendly. But I would have much preferred to have had the original reservation I made.
- Official Description (provided by the hotel):
- The simple and heartfelt hospitality, that will make you feel, not like customers, but old friends! Sorrento Flats is located in the heart of the city of Sorrento. The special location allows you to walk to all major attractions in the historical center of Sorrento and at the same time experience the true city life, made up of boutiques, restaurants and nightlife. The quiet streets of Sorrento are also filled with craft shops, markets with lemon products and inlaid wood items. You can watch the masters at work. Sorrento Flats is an ideal place to stay and enjoy the Sorrento Peninsula any time of year. We will welcome you heartily paying attention to every detail and suggesting you how to visit every corner of Peninsula, so that you can discover the most beautiful and unadulterated places of Sorrento We are the ideal point of departure for Capri, Ischia, Positano, Amalfi, Naples, Pompeii, Herculaneum, Paestum and Vesuvius. ... more less
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- Also Known As:
- Sorrento Flats Hotel Sorrento