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All reviews restaurant owner train station quiet side street other hotels in the area amalfi coast nice balcony naples airport the ground floor piazza tasso every morning stayed nights our honeymoon cakes kitchenette apartment town orange
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Reviewed April 10, 2018

I like this little place although I think it's important to say it's not a normal hotel. It's more an apartment (it has a kitchenette) you would rent for a week at a resort area, but I think off season the manager takes people for shorter periods. The breakfast is not at a dining room, but items left in your room (packages snacks, cereal) and you are expected to clean up the dishes after yourself if you don't want an extra charge.

Understanding this, however, I think this place has alot going for it. It's clean, the rooms are fairly well taken care of and spacious compared to other hotels in this price range in Italy. You have nice view of the hills about the town from the window. Best of all it's only steps from the center of town which is great for walking around in the evening for shopping and dinner after a long day of touring the region.

It's also no more than 10 minutes from the train station, so rolling your luggage back and forth at the beginning and end of the stay is no problem.

The manager was nice, but business-like and isn't around during the day, though she makes an effort to be there when you check in. There is also a clever intercom at the door that rings her cell phone, so she can come if you check in at an unexpected time (which we did as we left unexpectedly early on our trip at the last minute to avoid being trapped on the east coast USA by a snowstorm).

All and all I was happy with our stay and the place fit our budget!

Room tip: Make sure to email the manager and let her know your expected arrival time so she can meet you.
Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2018

Recommend this establishment. Stayed 2 nights. Only 2 mins from the cathedral and 5 mins from the train station. Would of giving 5 stars except for having to pay an extra fee as we used a thimble full of washing up liquid. Comfortable bed.

Date of stay: March 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank DarkArtsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018

We arrived to the charming town of Sorrento after 10 hours of travel. Needless to say, we were very much looking forward to settling in to our little home away from home while we explored the area. We soon found that the owner took great creative liberty with the marketing of this hotel. Particularly the lobby photo. The photo showing the lobby depicts a professionally run operation in a pseudo-lavish, roomy setting. Nothing could be further from the truth. The lobby itself is about the size of an American bathroom and the photo, taken from an advantageous, upper view, is quite the optical illusion. There is major construction going on all along the road on both sides and scaffolding prevents an easy entry. After many missteps, and wrong turns, we finally stumbled upon the entry from a back alley. The entrance is an alcove off the alley way. The door to the lobby was locked and a note instructed us to ring the bell. We did. Once and again. And once again. A restaurant owner in an adjacent building came out and said the owner should answer shortly. Eventually, she made contact through the intercom letting us know she would be there in 10 minutes. We occupied ourselves with swatting the swarming insects in the alcove off the alley while we awaited her arrival. 20 minutes later she came scurrying from the street area to let us in.

The owner said she upgraded us to the honeymoon suite (although we did not ask for an upgrade and it was not our honeymoon). She then took us up to the 5th floor (no elevator, 3 suitcases (ugh). The room was fine, nothing special one way or the other. Inexpensive furniture, travel mattress on the bed, wobbly table. She showed us the balcony overlooking a restaurant dining room, the bathroom and our “breakfast”. Breakfast consisted of two condiment single size containers of Nutella, 2 to-go packets of jelly, 2 rolls wrapped in cellophane, 2 wrapped crackers, a canister of plain corn flakes and a small box of shelf milk. There was also a small jar of soluble coffee that was hardened and caked together. Two of the 4 electrical outlets in the room were broken and unusable. The blow dryer motor was burned out.

All of these things certainly would have been a non issue for us if it were not for the shower. The hot water was scalding hot and unable to be adjusted to a warm acceptable temperature. The options were melt your skin right off the bone or frostbite cold. As luck would have it, no one staying in this room would need to burden themselves with this dilemma. The hot water was completely depleted after 3 minutes 30 seconds. We asked the owner to come to the room to help us solve this problem. She seemed *surprised* to hear of this issue and pointed out the new water heater mounted to the ceiling. “Oh, is that all?! You must wait for it to heat back up”! (Silly us). How long, we asked. “3 maybe 4 hours. It must get back up to temperature”. (Uh, okay). After 4 hours time I tried the water again. Once again, it ran out after 3 minutes 30 seconds. We called the owner asking for assistance and she said she could switch our room after 11am the next day. Which meant an entire day of travel with no shower. (My apologies, fellow travelers on the ferry to Capris).

The kitchen has a sign posted notifying the guests that maid service does not include dishes. If dishes are not washed there will be a charge of 5 euros. Conveniently, there is a dishwash kit next to the sink available for purchase at the low low price of 1.50 euros. (No paper towels, by the way and no tissues in the bathroom. We did however get a half roll of TP).

As we checked out the owner let us know we owed her 1.50 euros for the dishwash kit. We promptly paid our dues to the establishment and bid our farewell.

Date of stay: March 2018
Trip type: Traveled as a couple
1  Thank OrlandoYogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2018 via mobile

I stayed at the Sorrento Town Suites with my partner at the beginning of February. There are pros and cons for this place:
Pros: ideally located in a quiet side street in the middle of Sorrento, next to the Piazza Tasso and the marina. The room we were in was clean, had a nice little balcony opening on a colonnade and orange grove. The kitchenette was well equipped and the towels changed every morning. There is a safe in the room, big enough to place passports, mobiles and other small valuables. The water pressure in the shower is spectacular. The Mediterranean decor in our room (Ginestra) suited the area. The manager, Rossana, is very friendly and helpful.

Cons: there is enough hot water for one decent shower. You will need to wait 30mn for the tank to refill. The walls are extremely thin and you can hear literally everything that happens next door (our neighbours fell asleep with their tv on each night and that can get tiresome). The BA website advertised this place as serving breakfast in the morning, but this wasn’t the case for us. We had to make do with a basket of pre-packed cakes and toasts, with instant coffee and long life milk. There is no car park for the hotel. You will have to use one of the town’s car park (on average, 15€ a day). Finally, there is an extra charge (5€) for housekeeping to clean the kitchenette. I sort of understand that point, but when you buy a package holiday, every extra expenditure can be a drag.
I would recommend this place if you’re staying for a couple of nights and are on a budget.

Date of stay: February 2018
Trip type: Traveled as a couple
Thank 653pascalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2017

stayed with my son for a long weekend, the room was lovely with great vues ,breakfast delivered to our room was lovely. the staff were very friendly and helpful , hotel was a little hard to find as it is hidden on a side street behind the main road and shops.

Room tip: try get lower level as there is a lot of stairs and no lift.
Date of stay: October 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank gezza_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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