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Hotel Plaza
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Reviews (1,833)
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All reviewsinfinity poolrooftop barthe main squaremodern hotelpiazza tassogreat hotelpastriestrain stationperfect locationhotel barbreakfast buffetamalfi coastwould definitely stay here againpeople watchingour honeymoonrestaurants and barsstayed here for a week
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916 - 921 of 1,833 reviews
Reviewed August 25, 2013

We spent a week at The Plaza, service was very good. Bedrooms and bathroom cleaned every day and to a high standard. Breakfast was very good and service impeccable. Location perfect for using bus and train stations, also close to shops and restaurants. Will recommend visit to friends and family.

  • Stayed: August 2013, traveled as a couple
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Thank 50Andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We spent a week at the Plaza and it was ideal for us: great location/modern and well designed hotel/easily accessible-rooms near to lifts/quiet rooms/fabulous staff- all friendly, professional and efficient. Pool area and Sky Bar were very good. never had a problem getting a sun bed and good supply of towels. Food at lunch was good value and well presented.Bar staff were excellent and made delicious cocktails! Our bed linen was fresh every day and the room and bathroom were cleaned well each morning. We had a superior room which was spacious. We were given a courtesy room as we had a lateflight-this was a standad room- perfectly adequate but would recommend a superior room just for the space that you have.air con remained on even when key was removed and this was also excellent.Our room didn't have a good view but as we were hardly in our room this was not a factor.
We would definitely return to the Plaza!
As mentioned by many reviewers- the breakfast was amazing-fabulous coffee and so much to choose from- UK hotels take note!!

Room Tip: select a superior room as has more floor space but facitilites in room the same
  • Stayed: August 2013, traveled as a couple
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1  Thank DIANE2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013 via mobile

Central and quiet area, near the main square, Tasso plaza, very polite service, nice and spacious rooms, great breakfast. The pool is clean and quiet, staff is always keen to help. Really good value for money!

  • Stayed: August 2013
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Thank Jo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this reviewResponded August 23, 2013

Dear valued guest,

we hope that you had a safe and sound trip back home and thank you sincerely for choosing the Plaza hotel for your recent stay in Sorrento.

In addition, we would like to thank you for the positive review you took the time to write on Trip Advisor; it is always a pleasure for us to read about our guests’ experiences at the Plaza hotel.

Among many things, you remarked the hotel’s central position, just off the Tasso main square, cafés, restaurants and shops. We are glad that you appreciated the location of the hotel, its rooms together with their spaciousness and cleanliness.

Should you decide to come back to Sorrento, we hope to welcome you back at the Plaza hotel. Here, as you say, our staff is always keep to help and will make your vacation unforgettable.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

we stayed for our Honeymoon here for a week and paid for a superior room. we were a bit dissapointed with the superior room as the bathroom was very small but everything else was ok, the bed was large and comfy.

the breakfast was good if not a little strange, hot dog sausages with the cooked breakfast? and beans were not as you'd expect with an English breakfast. but the cakes and pastries were very good as was the coffee and friendly staff.

the location is fantastic, couldnt be better just off the main square.

Wi-fi was good and worked all the time (but you have to log on via the browser each time)

Everywhere was clean and despite being on a fairly busy road quiet

a few areas we didnt like;

there was only one person in the bar downstairs and service was slow when busy.

it was our honeymoon and in the brochures it says Honeymooners receive a bottle of fizz, we didnt despite the hotel having been told by the travel agent it was our honeymoon.

The pool area was a bit small and cramped but we always managed to get a lounger or my preference of deck chair.

we would however stay here again however as the possitives far out weighed the negatives.

  • Stayed: August 2013, traveled as a couple
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Thank NorthernNez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Direttore at Hotel Plaza, responded to this reviewResponded August 23, 2013

Dear guest, we thank you for your kind review! We are ever so sorry that you did not receive the complimentary bottle of sparkling wine as advertised by your travel agency. We are always very scrupulous especially when it comes to special occasions such as anniversaries or honeymoons. In fact, I have personally checked your reservation papers and well, there was no mention of your honeymoon so we were never told by your travel agency. It is a shame at this point that you did not raise the issue while at the hotel. This way we would have clarified responsibilities and most especially we would have been deligthed to offer the complimentary bottle of sparkling wine. We hope to be able to do that on your next visit as you acknoewledge that there are more positives about staying at the Plaza!

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Reviewed August 20, 2013

I stayed at this hotel for one night in August, 2013. The location is convenient (across the street from train station), and the hotel offered everything we needed. The rooms feel very "budget" in the sense that the beds are hard, bed covers are dingy, and the bathroom could use updating. Our shower didn't drain well; I was up to my ankles in a soap-scum puddle by the end of my shower. Breakfast room is beautiful, even thought front desk and sleeping rooms are not. Parking is down the street (public garage) and closes at mid day (on holidays/Sundays) and at midnight. GPS (Garmin) didn't easily navigate the way to the hotel because it sits at the end of a pedestrian-only street.

  • Stayed: August 2013, traveled as a couple
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4  Thank DeskJobDaydreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruno_Amuro, Direttore at Hotel Plaza, responded to this reviewResponded August 23, 2013

Dear guest, thank you for sharing your impressions of our Hotel. We are glad that you found everything you needed at the Plaza starting from our ideal location right in the center of Sorrento. Our hotel is new as it was totally renovated in 2008. Materasses are are of fine quality and hypoallergenic. However, guests who prefer a softer bed can tell the front desk and we will immediately accommodate the request. Many guests have made positive comments about the modern design of our bathrooms. We are sorry that during your stay your shower did not drain well. Our maintenance team has now fixed the problem which was of course of temporary nature. Parking is available within our spaces and it should be reserved before arrival. Should this be full, there is a public parking acroos the street.
Kind regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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