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“Central location near stations”

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Hotel Sorrento City
Ranked #47 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed November 15, 2013

Clean & comfortable room , with twin beds as requested, overlooking main street. Usual morning noise for an Italian town, but quiet during the night .Helpful & friendly staff. Excellent base for visiting Pompeii, Capri, Amalfi etc etc. Would happily go again. A lot of cake for breakfast! Visited in November, when days are short, but weather pleasant

  • Stayed: November 2013, traveled with friends
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Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 - 206 of 791 reviews

Reviewed November 10, 2013

This is clearly not the top rated hotel in Sorrento, but if you are looking for location, value and friendly, helpful staff, there is no place better to stay in Sorrento.

The hotel us a five minute walk to the train and bus station which connect to Naples, the Amalfi Coast and everything in between. It is two minutes from Tasso Square, the center of town and a ten minute walk or less to everything in Sortento.

The rooms are on the all side but clean and comfortable with good beds. Rooms facing front have cute little balconies but can be noisy at night as the hotel fronts on the Main Street.

Breakfast is varied and adequate especially the fresh baked pastry.

The staff is most helpful and friendly - a huge plus.

We would stay there again on a flash.

  • Stayed: October 2013
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Thank ncarb1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

Hotel is on the main street , very close to train station, and the stairs walking down to the port, very easy for exploring the city. Staffs were nice and helpful, and we could leave our luggage over a day there while we heading to Amalfi overnight! A supermarket is just next door, very convenient with everything!

  • Stayed: November 2013
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Thank pkpekkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

My parents and I recently stayed at this hotel for four nights and found it to be excellent. Staff were extremely helpful and polite, rooms were very clean and breakfasts good. The hotel is well located especially for the train station as well as many super restaurants. All this at a very reasonable price represents excellent value.

Stayed: October 2013, traveled with family
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

Wonderful small hotel which is clean and well maintained. Great location in the centre of the city and close to the train station. The staff were very helpful and friendly. Nice breakfast facilities. Would highly recommend

Room Tip: Balcony over the main street
  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Samantha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

I stayed at this hotel for 3 days and it is perfect for a stay in Sorrento. The place is clean, nothing broken, staff very friendly, room cleaned very nicely, breakfasts were superb, and the location is fantastic. I will definitely stay here again on my next trip to Sorrento.

Room Tip: I was in the back so no noise at all. Don't know about the front rooms
  • Stayed: October 2013, traveled solo
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Review collected in partnership with this hotel
Thank LorenzoPV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I made my reservation a year in advance and emailed the hotel several times. Upon arrival I was advised my reservation was canceled, since I changed my credit card. I had emailed them several days before departing for Italy to confirm the driver we needed for a day and yet they thought we were not coming? Shame on them. The room they stuck us in for one night was a shoebox and in the long run probably did us a favor by canceling. We found another hotel and enjoyed ourselves tremendously.
Do not trust this property. They were sold out and probably secured another reservation at a higher rate.

  • Stayed: October 2013, traveled as a couple
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3  Thank KittySItaly2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sorrentocity, Owner at Hotel Sorrento City, responded to this reviewResponded October 26, 2013

Dear Madam, i remeber you with a great clearness, and I believe it is my own duty to reply just because, when a reservation is cancelled form the hotel there must be a reason, as we never do this without a real problem
When we received your reservation we accept it with great pleasure, and it always happens! .It means that the customer noticed the huge quantity of good rewiev the hotel and staff have on Tripavisor.
Unfortunately, when we require the pre-authorization to the credit card company,just in order to guarantee the reservation, it was denied.
Unless the huge quantity of e mail we sent in order to inform you about the problem , no one answer.... We never charge on the credit card the amount due, before the customer check out, we just ask the validity of it as usual,,..
Despite this we provide for a room next to the hotel , just in case you had decided to come here in Sorrento....
What i can suggest you is to take care of this suggestment, , as you could incurr in the same problem for the future reservations evereywhere in the world.

And thats all!
Regards
Roberta di leva
hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sorrento City

Address: Corso Italia 221, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#28 Romantic Hotel in Sorrento
#32 Family Hotel in Sorrento
Price Range: $70 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sorrento City 3*
Number of rooms: 12
Official Description (provided by the hotel):
A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more   less 
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Also Known As:
City Hotel Sorrento
Sorrento City Hotel

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