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“Cosy and friendly hotel” 4 of 5 bubbles
Review of Hotel Sorrento City

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Hotel Sorrento City
Ranked #40 of 99 Hotels in Sorrento
Certificate of Excellence
Capri
2 reviews
“Cosy and friendly hotel”
4 of 5 bubbles Reviewed July 22, 2013

This is a good city hotel, very cosy and has small, but nice rooms. We had a room with a balcony and could sit and watch people walking by. You are right in the middle of the centre, but the street is not noisy and has a lot of shops and cafees. Our portier Teresa was very helpful and we loved our stay at hotel Sorrento City.

Room Tip: Take a room with a balcony. That is nice.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Barbro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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711 reviews from our community

Traveler rating
    299
    303
    79
    22
    8
See reviews for
155
344
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7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 19, 2013

The hotel was clean, modern, staff was helpful and always there. The location of the hotel cannot be beat and having a balcony over the street was really nice. We only stayed 1 night but I would recommend it to anyone coming to visit.

Room Tip: Get a street view as it was nice to sit out there and we did not hear the noise once the door was sh...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Dena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

I stayed for three nights during July 2013. I found the best part of the hotel being the location as it was walking distance to all day tour departures - that was arranged by the staff! The staff was very helpful even arranging for earlier breakfast due to a early tour departure. The room was clean and I also think that the hotel was value for money even at a shocking exchange rate.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank LynettePretoriusSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

The location, rates and value of this establishment is unsurpassed. I stayed here in May 2013 with my partner for 3 nights and will most definitely stay here again when next I visit Sorrento. Coveniently located just around the corner from the train station and right next to the supermarket and movie theatre, you couldn't find better located accommodation. Surrounded by restaurants, walking distance from the pier to Capri, Amalfi or Naples and hundreds of souvenir, leather shops and gelateria's, you really can't go wrong!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank journeywithjezriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

My wife and I stayed here for 3 nights as part of our tour group and were very pleased with our stay. The hotel is in a great location in Sorrento and makes it an ideal spot for day trips to Capri / Amalfi, etc.

PROS:
- Location: The hotel is located on the 'main' street in Sorrento, making it very easy to walk to the train station, restaurants, shops and the marina.
- Staff: All of the staff were very hospitable, friendly and spoke English fluently.
- Free continental breakfast
- Free wi-fi

CONS:
- The only thing that prevents me from giving 5 stars is the paper thin walls at the hotel. We could hear every little noise from adjacent rooms/people walking on the stairs which made from some sleepless nights.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RC999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 20, 2013

My 3 sisters & I spent 3 nights here. Had 2 double rooms and were very happy with the accommodations. The room and bathroom were typically small, but there was plenty of room to set out our suitcases and hang things up. The breakfast was very nice and the staff was very helpful, gracious and professional. The location was great, the rooms and common areas were clean, and the roof-top terrace was delightful . We had a wonderful time and would stay here again without hesitation.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nivelles, Belgium
Level Contributor
68 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed June 20, 2013

The location is great, very central. The staff is nice and the breakfast is ample, though continental. Empty fridge in the room a nice touch.

Unfortunately, it was just too uncomfortable to sleep. The air-conditioning was super weak. The beds were rock hard and the pillows almost as hard. In the morning you could hear every little noise from the maid cleaning adjacent rooms. Also, an 11 am check-out is stingy, though because we had barely slept we were more than ready to leave.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank dcm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sorrentocity, Manager at Hotel Sorrento City, responded to this review, June 25, 2013
Dear Sir, many thanks for your review ! I really feel obliged to give you a reply .....the hotel is very flexible for the check out policy, and in case of a specific needs we are able to manage a customer request to postpone the check out time....even if we have other customers waiting to occupy the room.
For all the other issue we are able to handle them on the request.
What gives me a deep comfort is that we never received similar complain in the past ! All our room equippements are our pride!
Best regards
Roberta
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sorrento City

Property: Hotel Sorrento City
Address: Corso Italia 221, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#28 Romantic Hotel in Sorrento
#32 Family Hotel in Sorrento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sorrento City 3*
Number of rooms: 12
Official Description (provided by the hotel):
A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more   less 
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Also Known As:
City Hotel Sorrento
Sorrento City Hotel

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