My husband and I stayed at this hotel 4 nights in March, 2013. It really seemed to be much more of an inn than a hotel to us. The reception area was small but decorated nicely. The lift fits one person and 1 suitcase. Because of a cancelled flight from Frankfurt, missed connections, etc, we'd had a 12 hour travel day and were looking forward to relaxing in our room for awhile before finding dinner at a local cafe. When we reached our room we were were shocked at how tiny it was. If you're expecting American hotel sized rooms you will be very disappointed. We couldn't fit both of us and our large luggage in the room at the same time. I stood in the doorway while hubby unpacked (meaning he unloaded his suitcase in a pile on the bottom of the wardrobe). He then stowed his suitcase and I was able to enter the room and pile my clothes in the other 1/2 of the wardrobe. There was a desk and chair but if you sat at the desk the other person was blocked from getting across the room and would have to crawl across the bed. The bathroom was clean and modern but too small to share mirror or sink space. There was a small TV suspended from the ceiling that only got 3 stations and only 1 was English speaking (CNN). Since we faced the main street we heard a lot of traffic noise and road construction. That being said, the reception desk was staffed with friendly people who spoke English well. We had no trouble getting an extra pillow (or getting our blanket back when housekeeping removed it from our room for some reason). When the Wi-Fi wasn't working well in our room we were allowed to use the computer desk in the reception area to check email free of charge (usually it was 2 euros). The only other minor criticism I have is this. The itinerary we received from our travel agent indicated that breakfast was included with our room. However, the hotel's paperwork stated "room only" so were were told we'd be charged 5 euros each if we ate breakfast there. We did so on the 1st day while we waited to hear from our travel agent. At check out later in the week, when the matter had still not been resolved, we had to pay the 10 euros. I think it would have been good customer service to have dismissed that fee given the situation.
- Official Description (provided by the hotel):
- A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more less
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- Also Known As:
- City Hotel Sorrento
- Sorrento City Hotel