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“Happy Hotel” 4 of 5 bubbles
Review of Hotel Metropole

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Hotel Metropole
Ranked #78 of 100 Hotels in Sorrento
Taunton, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Happy Hotel”
4 of 5 bubbles Reviewed October 22, 2013

We stayed on the third floor at the front,and it was fairly noisy in the day time but what hotel woudn't be in Sorrento.Once the balcony doors were shut at night it was very quite and we had a good nights sleep.The food was good with plenty of choice in the evening,the breakfast was the same but plenty of it.All the staff that we came into contact with waiters reception,barman.were very helpful and friendly..The room had a small balcony with views over the bay of Naples,it was clean,the shower worked well no complaints about any thing.

Room Tip: Third floor front good views
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kenneth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
    54
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    77
    30
    15
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
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English first
Chichester
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

Just spent a week at the Hotel Metropole in Sorrento. We were on the third floor with a sea view and after reading reviews about the noisy road, were a little concerned that it would keep us awake. We had a small balcony with a lovely view of Vesuvius and doors which opened above the road, but with the doors closed we couldn't hear the road at all, so it was not a problem. We didn't need the A/C on as it was October. The room was spotlessly clean with a 6ft bed and wonderful bed linen which seemed to be replaced daily, and also the towels. The furniture was basic but the room was quite large and although the bathroom fittings were dated, it was adequate. We usually go for all-inclusive or buffet style food, but we couldn't fault the meals in this hotel with a good choice from the menu for all three courses. We were given the evening menu at breakfast so we could put in our order and it all arrived efficiently when we sat down in the evening. On our last night it was billed as Gala Night and no menu was shown to us that morning, so we weren't quite sure what was happening. We arrived to candlelit tables and a young man who played an electric organ and sang very well - all topical Italian and English songs. At the start of each course the music changed to a rousing intro as the three waiters marched out with several plates each, which they marched to the music around the dining room, to great applause. Whilst all this was going on there was monsoon-like rain hammering down outside and thunder and lightning which came to a crescendo just as they marched out with a flaming pudding which was the last course. The thunder rolled and lightning lit up the dining room to add to the grand finale, just before the power cut. Luckily the main meal was over and the power came back on again in time to serve the dessert. The waiters were all extremely friendly and helpful for the whole week and nothing was too much trouble. All in all a very nice and friendly hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank StellaStar46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset, United Kingdom
Level Contributor
144 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed October 11, 2013

We stayed at this hotel in early October. We had not pre booked but turned up on spec. We were invited to view a room. Our room was overlooking the garden at the rear. It was peaceful and clean if a little dated. Bed was very comfortable and the room was a good size. Breakfast was included and this was of a good continental standard.
Parking was free and is a must if staying in Sarrento with a car. The hotels car park is secure and under the hotel. I had read other reports that it was quite difficult to get in and out of the car park. It was a little restricted but I managed to get our large Mercedes in and out quite easily. I felt the car was safe here.
Hotel staff were helpful and spoke some English. It is a 15 minute walk into the centre of Sorrento, but be advised walking back up the hill could be quite arduous in the heat of summer.
Next door was a very good restaurant and reasonably priced. 2 courses and bottle of wine about €45 to €50s.
Would definitely stay there again.

Room Tip: Ask for a room at the front if you want a good view of the bay
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 11, 2013

The hotel was not only on a steep hill, but right on a main road with constant traffic noise and beeping horns all day long. Walk into Sorrento precarious because of the lack of pavements. Luckily there was a bus service for the way back, but you diced with death crossing the road to the hotel. Hotel was very basic but clean, nonetheless the ants marching across the bedroom ceiling and along the doorsill out to the pool were rather offputting. The unheated pool was far too cold to swim in. The tiny lift only held 2 persons plus luggage, not good when you have a coachload of guests arriving. The 1.floor seemed to have a nice wide balcony and modern TV. We were on the 2.floor with a very narrow balcony and a little black box of a TV, so high on the wall you could not see it properly. Not that we came to watch TV. The food was pretty mediocre we thought and always rather salty. We had been looking forward to great Pasta and Pizza, no such luck. The waiters did their best to be friendly, but were absolutely rushed off their feet, felt sorry for them.
We enjoyed Sorrento, the coast and Capri, and Pompei was amazing. The hotel however was rather a let-down.

Room Tip: Chose a 1.floor room. The front has a bit of a sea-view, however is much noisier than the rear.
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  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank BrigitteA634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

We stayed there last week for one week. From when I contact the hotel to leaving, the service has been great. Alex and Alfonso were always happy to help and on occasions went out of their way. I had internet problems and it was fixed in 2 mins. Very responsive.

The bedrooms are a good size with a very comfortable bed and aircon was good. The bathroom is also good although I would take shampoo and shower gel.

The rooms are spotlessly clean too with a good size balcony with 2 chairs to relax on in the evening. You are overlooking a road but they have sound proof doors and its VERY dark until you open the curtains in the morning so a good nights sleep is a definite.

Prices for drinks are reasonable and the food is very nice with a reasonable choice. The restaurant is not the most exciting place but its ok. Like the reception area it could do with modernisation however its very clean like the rest of the hotel.

While we were in Sorrento we looked at other hotels that you could pay more than double for and this is a really good choice. I would have been disappointed with some 4* hotels available! I would say its OK for sunbathing however you may need to move around a little every few hours to catch the sun. The lunch time food is reasonably priced and tasty.

You are about a 15/20 min walk to the centre of Sorrento. Parking at the hotel is easy.

I would really recommend this place. Its certainly not a palace but overall its very good for the money and most of the staff are friendly and happy to help. I will return.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank adam1111_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

We visited on the 24th September for a week. The hotel is situated half way up a hill with no pavement for approx 300 yards. The walk into Sorrento is nerve racking at first due to the erratic drivers but you get used to it and it becomes quite enjoyable as the views are spectacular.
The hotel itself is very clean and comfortable. The staff were courteous and friendly. The main downside was the food which wasn't always to our taste but as we much preferred evenings in the town it wasn't an issue.
We had a great time at this hotel, met some lovely people and got plenty of exercise to work off all the great food we indulged in.
As it was situated on the main road we had read reviews that said it was noisy, however we were at the back and it was very peaceful! The wifi was a little erratic and maybe a mini bus may be an investment to attract people who may not enjoy the walk.

Room Tip: Request a room at the back for quiet or T the front for a view
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank maddie25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Spent a weeks holiday with Omega Holidays based in this hotel, nice comfortable room with view across the bay to Naples and to Vesuvius. The hotel is set on a busy junction which gave us a good view of the Italian way of driving. The staff are very helpful and the food was very nice with a different choice every night. Would like to have spent longer here just to enjoy the atmosphere.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LAURENCE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropole

Property: Hotel Metropole
Address: Via Nastro Verde 2, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #78 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Metropole Hotel Sorrento
Hotel Metropole Sorrento

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