When I first booked this hotel, I accidentally booked 2 rooms instead of 1. I quickly contacted them and they emailed me saying they had cancelled one of the rooms so the price would be 290 Euros for 3 nights.
My husband was unable to come with me at the last miute so I changed the booking to a single person and was quoted 201 euros.
When I came to pay my bill when I checked out, they tried to charge me 580 euros for 2 rooms, I refused and showed them the email correspondence. After about half an hour of pleading my case, they charged me 290 euros even though I had an email quoting 201 euros. I was not happy but had to go as I had to get to the airport. I left with a bitter taste in my mouth!
I am visiting Sorrento again next year and will NOT be staying at this hotel!!More
- Free Wifi
- Free Parking