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Comfort Hotel Gardenia Sorrento Coast
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Reviews (794)
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All reviewsminute walkbusy roadtrain stationcakesper dayneighbouring hotelthe hotel staffhomemade lemonadebreakfast was excellentfriendly hotelsmall hoteltown centrestayed here for nightsbay of naplesrooms were very cleanroof terraceplenty of sun loungers
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Reviewed April 18, 2014

This hotel was in a great location for walking around town and to the port for boats to Capri. Owned and run by a lovely family with a great staff. All extremely friendly, helpful, and spoke great English. They also set us up with a driver who took us to Paestum. If you want a tour of the Amalfi Coast ask them to set you up with their friend Miguel. A great time with amazing views along coast and no stress of driving on the miles of hairpin curves. They also will help with places to dine where you can be picked up and delivered back to hotel. We had a great view of bay and Vesuvius from our balcony. What a beautiful sight to wake up to and fall asleep to. Who could complain when lucky enough to be in Italy vacationing with friends. :-) Also the best coffee ever!

Room Tip: Ask for room looking out toward Naples and the bay.
  • Stayed: April 2014, traveled as a couple
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Thank Ghdaubert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded May 13, 2014

Thank you for your kind review, we are very happy to hear that you enjoyed your holidays with your friends at the Hotel Gardenia..
Our mission is to ensure our guests obtain the best service from our hotel, leaving as friends, hopefully to return in the future, reading your kind comments will ensure we continue to give the best service to our guests.It was a pleasure to have contributed in making your stay in Sorrento as most enjoyable as possible.
Hoping to welcome you back again in the future, arrivederci

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Reviewed April 17, 2014

This is a charming hotel well within walking distance of the heart of the city of Sorrento. It is immaculately clean, has a wonderful, helpful staff and we were made to feel like family. Our room had a great view of Mt. Vesuvius and the lemon trees were in bloom outside our balcony and their fragrance was unbelievable. Breakfast buffet was very nice and the hotel has their own wine that was great. I hope that we can return in the near future and highly recommend Hotel Gardenia not only for the value and location but the experience of a caring, informative staff made our 5 day stay in Sorrento very memorable.

Room Tip: Ask for rooms at the back of the building because the rooms towards the front do get street traffic noise.
  • Stayed: March 2014, traveled with friends
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1  Thank Meg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded May 13, 2014

Dear guest,
Thank you so much for such an appreciative review about your experience at our hotel recently, we are very grateful to you.
We are very pleased that you have appreciated the quality of our services and especially our staff. As you know and said, the Gardenia is a family run hotel, and we all work hard to make our guest as happiest as possible and to let them feel as part of the family, so when a guest like you tell us that we did a good job, we are very proud!
We look forward to welcoming you again in the not too distant future. Best wishes

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Reviewed April 14, 2014

A lovely Hotel, spotlessly clean, very helpfull staff.
It is located just a nice walk from Piazza Tasso and it is close by the train station which is good for getting the Circumvesuviano train and also the Sita buses to the Amalfi coast Overall a very good choice at a reasonable price and is recommended

  • Stayed: April 2014, traveled as a couple
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Thank harmul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2014

We stayed 3 nights at hotel gardenia. It's located at the opposite end of the main piazza which we didn't mind because we like walking and discovering all the shops and restaurants. It is not far from the circumvesuviana which was great for our trip to Pompeii! Check in went smoothly and the hotel staff was great! I wish I knew the name of the lady who checked us in because she was very helpful. Unfortunately, I had left our passports in the hotel safe at our previous lodging and she really was patient in helping me get them mailed to our new hotel. I appreciate the friendly and courteous staff! Breakfast was nice with lots of options and good service. The negatives for us were in the actual room and accommodations. The bed was uncomfortable, sheets threadbare, towels thin and scruffy. The furniture was like pressed particle board. I kinda felt like we were in a
dorm room. The room was uncomfortable tiny, and the bathroom even smaller. The shower floor was flush with the bathroom floor and the drain was not working properly. It backed up and flooded the entire bathroom and bedroom! At 10 pm, after traveling all day, we were very disappointed. Called the front desk and since there was only one person to man the desk, no help with the flood. Eventually, he did come bring us a stack of towels but it was a mess. After some discussion, we were moved. This room was a bit more spacious but the same in terms of bedding, furniture ect...still disappointing. Both rooms had nice balcony and were very clean. It felt like the caliber of the staff far exceeded the quality of the actual hotel.

  • Stayed: March 2014, traveled as a couple
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1  Thank Jenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

This hotel is perfect if your looking for easy walk to town center at an affordable rate. The place is immaculate, very clean and they offer a nice buffet breakfast. Staff are nice and helpful and seem to cater to English speaking tourist. Front rooms are on a busy road, however, when the balcony doors are shut, noise is minimal. A small fan would be helpful to drown out the noise, we asked for one, but did not followup on it.

Room Tip: Back room, if available. Front room, higher floors.
  • Stayed: April 2014, traveled with friends
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Thank Lili0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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