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“Affordable and immaculate lodging in Sorrento, Italy” 4 of 5 bubbles
Review of Comfort Hotel Gardenia Sorrento Coast

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Comfort Hotel Gardenia Sorrento Coast
Ranked #36 of 100 Hotels in Sorrento
Certificate of Excellence
Huntington, New York, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Affordable and immaculate lodging in Sorrento, Italy”
4 of 5 bubbles Reviewed April 10, 2014

This hotel is perfect if your looking for easy walk to town center at an affordable rate. The place is immaculate, very clean and they offer a nice buffet breakfast. Staff are nice and helpful and seem to cater to English speaking tourist. Front rooms are on a busy road, however, when the balcony doors are shut, noise is minimal. A small fan would be helpful to drown out the noise, we asked for one, but did not followup on it.

Room Tip: Back room, if available. Front room, higher floors.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lili0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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693 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
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Harrisburg
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

Hotel Gardenia is a wonderful boutique-style hotel. My husband and I traveled with another couple and we spent six days at Hotel Gardenia in March. Gaetano and his family were simply the best. They were very accommodating and made our visit to Sorrento a very memorable one. We all loved spending time with the family and their staff. Everyone was very friendly and we enjoyed talking and laughing with our hosts. The view from the balcony rooms in the back of the hotel is awesome -- overlooking the Bay of Naples and Mount Vesuvius. Our rooms were very nice and clean. We will definitely stay there again when we return to Sorrento and we highly recommend it to anyone looking for a smaller hotel. Many thanks to Gaetano and his family for helping to make our trip to Sorrento a very pleasant experience!

Room Tip: Ask for a room in the back of the hotel, third floor is the highest. These rooms have balconies and...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda_Weibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

Once we arrived in Sorrento, we couldn't find Hotel Gardenia. But we pulled off and called the hotel and they were able to direct us. Check in was good and the staff spoke good English. The hotel's main floor appears to be recently renovated but the rooms don't appear to be. Our room was tiny compared to what we stayed in in two other Italian cities but was good enough as we didn't come to Sorrento to hang out in the room. We had a TV, wardrobe closet, bed, bathroom and balcony. The view from our balcony was lemon trees and the locals piazza's. However, if you looked to the right of our balcony you could see a small portion of the ocean and to the left was the busy street. Sorrento is very busy city with cars, vespas and people. One night at 7pm, one of our neighbors at the hotel opened his door and told us to be quiet! Not sure I agreed with this, as you open the window of your room and hear a noisy street and city until 12am. Breakfast is served from 7-10am. Large selection of items, meats, cheeses, sweets, fruits, cereal, coffee, tea and juices. The staff at Hotel Gardenia was very good!
Some tips--
-the hotel offers day trips to many places: Rome, Pompeii, Amalfi Coast, Capri--take advantage of these! Wish we would have done this but didn't have time since we were only in Sorrento for three days/two nights.
-Parking is 16.00 euros a day, fun! I wouldn't recommend driving here if you can avoid it due to expensive parking, driving is crazy and you can take a tour bus or the train where you want to go.
-the train station is a short walk from Hotel Gardenia. You can get to several cities from this stop...Naples, Pompeii, Ercolano/Herculaneum. Pretty easy to do, except we were advised the wrong time of when the train comes but we finally figured it out. Beware of the performers on the train. Take change with you if you want to be generous.
-you can also buy at ticket from the train station to take a bus up to Mt. Vesuvius. When you get to Ercolano's stop, the tour company is right outside of the train station. You will check in, pay an additional fee and a van will take you to Mt. Vesuvius. Once there, you have 90 minutes to hike the volcano, take pictures, get food, etc. Very worth a trip!
-wish we could have explored more of Amalfi's cities like Positano and Paestum but we didn't have time. Again tour bus, if you have the time to do it.
-lots of shopping and restaurants nearby. Two restaurants to recommend, Shannon the Irish Pub (good food, drinks and atmosphere) and il Leone Rosso Ristorante Pizzeria
-we felt safe walking around Sorrento at all times and most people speak English here. Sorrento is filled with lots of tourists
-once you get into Naples, the driving changes from mostly cars to vespas and cars with winding roads. Sorrento driving was an adventure and if you want to get somewhere quickly don't count on it.
-also there are several places to pull off for pictures down the Amalfi Coast

Room Tip: rooms toward the ocean are probably quieter. The higher up you are better view of the city or ocean...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ande070806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 31, 2014

My husband & I stayed 5 days in mid-March. This hotel is ok. Since it was part of a Travelzoo deal, we were not expecting much. We had a room on the second floor (king size bed - was ok) but the bathroom --- needs major work. The shower door was cracked & had a baseball size hole in the door. The shower didn't drain properly so if we took a shower longer than 5 mins, it would overflow. There isn't much to do in Sorrento, so 5 days was 3 days too long. The hotel is within walking distance of the Metro, so we were able to go to Pompeii for the day. The breakfast was not included with our room so we had to pay 5 euros for a basic continental breakfast. Parking is not included so expect to pay 16 euros a day. This hotel is advertised as being in Naples. Wrong - it's about 1.5 hours from Naples and about 3 hours from Rome. I would've given this hotel 2 stars but the extra star is for the wi-if for 2 euros for our entire stay. Most of the staff does not speak English, so don't expect much help. With the exception of Barbara, she was super helpful & informative.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JPBx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 20, 2014

We spent a week at this hotel at the end of an amazing honeymoon in November, the hotel staff were the best we had come across during our stay. On arrival we were welcomed in a friendly manor and helped with our luggage. All questions were answered promptly and nothing was to much bother for the owners through out our stay. A short walk from the train station and the main town this hotel is far enough from the crowds but near enough for a drunken walk home.
Thank you to all who were involved in our wonderful stay, The view of Mt. Vesuvius and the bay every day was wonderful!

Room Tip: Ask for a balcony room at the back! the view is amazing.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank katy425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, April 1, 2014
Dear Gardenia's friend,
Thank you very much for your kind words that make us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible.
We are happy that you have so much appreciated all the hotel services and that we have contributed in making special your honeymoon in Sorrento.
Please, do get in touch with us should you ever plan your next visit, we shall be thrilled to have you as our repeat guest.
Ciao from Sorrento!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greeley, Colorado
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

We stayed at Hotel Gardenia just before their busy season begins and had a wonderful stay.
Even though it was the low season yet, their hospitality was top notch with wonderful assistance to visit the area. The breakfast buffet was also more than expected. Top notch pasteries, juices and coffee. It is a convenient place for visiting the city and area, and a short walk to San Angelo (sp?). In fact that train station is closer than the one in Sorrento.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LameDuck75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, April 1, 2014
Dear Guest,
thank you very much for your kind report and to share your experience at the Gardenia with the Trip Advisor community. We are delighted that you have spent a pleasant stay at the Gardenia and that you have so much appreciated our services,in particular our breakfast full of fresh and delicious pastries made by our chef Enza (we will refer to her your compliments, she will be delighted!).
Thank you to have specified that even though it was the low season, you have found hospitality, assistance and quality.It's important for us that all travellers are informed that the Hotel Gardenia mission is to ensure our guests obtain the best service always, all year round!
Hoping to welcome you back at the Gardenia one day, best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

The rooms were very clean and the service was great. Breakfast was very good. The best part was they are blocks from the main square and only a couple of blocks from the train station and bus depot where you can travel to Pompeii via train and bus down the Amalfi Coast. The center of town has a great shopping district and the main port where you can take a ferry over to Capri and all that area has to offer.. take your best walking shoes but you will be amazed at the beauty and wonder of this incredible part of Italy.

  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GulffCoastDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GardeniaMagali, Responsabile reception at Comfort Hotel Gardenia Sorrento Coast, responded to this review, April 1, 2014
Dear guest, thank you for your kind words concerning your holidays at the Hotel Gardenia recently.
We are very happy to know that we have contributed in making special your stay in Sorrento and that you have appreciated our all services,from the breakfast to the staff.
We also glad that you loved our city of Sorrento and its area, as you said from the hotel it's very easy to use the public transports to go to Capri, Positano,Amalfi, Pompei, Herculaneum and Naples.Train station is only 10 minutes walking from hotel and the Marina Piccola port is 20 minutes and reception staff is always on disposal to give directions and time tables.We are also very close to the shopping area and one of the best qualities of the city of Sorrento is that is very clean and safe, so take a walk is always very agreeable,day and night.
Thank you again to take your time and write about your experience at the Hotel Gardenia.
We hope to welcome you again in the future if you come back for another holiday in Sorrento.
Ciao.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Gardenia Sorrento Coast

Property: Comfort Hotel Gardenia Sorrento Coast
Address: Corso Italia 258, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Hotel Gardenia Sorrento Coast 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Comfort Hotel Gardenia Sorrento Coast is a smart 3-star hotel located in the heart of the beautiful town of Sorrento. The hotel is situated in Corso Italia, Sorrento's main street, only 500 metres from the old town. Our hotel has 22 rooms and was completely renovated* in 2007 using soundproofing and eco-friendly materials in line with our commitment to safeguarding the local landscape and environment. With its new functional layout, elegant interior and exterior finishes, the hotel in Sorrento is a typical example of modern Mediterranean architecture. Our wonderful panoramic terrace complete with deckchairs and pergola is the ideal place to relax and enjoy the stunning views of the Bay of Naples. The hotel has also been awarded the EcoWorldHotel quality trademark and is ISO 14001 certified. Guests can rest assured that they are staying in a hotel with a reduced environmental impact. We offer our guests a friendly yet refined atmosphere with a tastefully furnished interior and decorated in soft colour schemes. The hotel has a swimming pool, private car park (on charge), fitness center, garden with piano bar during the summer season, indoor bar, and TV lounge, nearby tennis court, free internt wi-fi. ... more   less 
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