Left Rome after staying in a fabulous 2 star Pensione, endured over 4 hours worth of travel from Rome to Naples, then Naples to Sorrento. It was hot, squashed and felt like cattle trucks off to the abattoir...
Finally arrived at Hotel Capri.. Reception, the bar and the restaurant was totally white and lacked any colour, imagination and welcoming energies...there's a couple of nice girls on reception and a friendly fellow on at night, one of the receptionists has no customer service skills at all. The room was the size of a shoebox and in Sorrento's 30 degree or more heat and considering it was a 3 star hotel there was no fridge in the room which got my back up straight away. On the more positive side, there was air conditioning.. The room offers one lousy power point to charge your phone or camera etc..We found long black hairs in our shower(which I could only just turn around in) and also the basin... The TV was smaller than an old laptop screen... Breakfast is included in your room rate, it was ok if you like stale cereal, stale bread with what seemed like powdered scrambled egg or omelette. Oh and to top it off, lovely reconstituted fruit drink and cappuccino's out of machines... Hello!!! We're in Italy for goodness sake, and I know Italians are proud of their coffee... The pool is quite lovely with a nice young girl there to get you drinks, nibbles & towels! such a shame and such a waste, when in the middle of a beautiful italian summer they start packing
the pool up at 6pm but She was the nicest staff member there apart
from a friendly professional tall
brunette lady in Reception...finally on checkout after staying 5 nights and having to pay for pool towels and a safe key in our room (around €500) the receptionist found it appropriate to stand there talking to I guessed one of the housekeeping staff for over 5 minutes without even acknowledging us.. I had to interupt her quite rudely to get a response and once we'd paid, I even had to ask for an itemized bill.. Unfortunately the HotelCapri lacks
any atmosphere or charm, but is an excellent location in the heart of Sorrento and very close to the station. It has a 3 star rating. I give
it one star...
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- Also Known As:
- Hotel Capri Sorrento
- Capri Hotel Sorrento