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“A great stay”

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Grand Hotel De La Ville Sorrento
Ranked #13 of 100 Hotels in Sorrento
Certificate of Excellence
Vancouver
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A great stay”
Reviewed October 21, 2013 via mobile

The staff were very attentive and friendly, the hotel was clean and very comfortable. There are 2 swimming pools , the top floor overlooks the sea and mountains, spectacular view. The other pool is tucked behind the garden. The garden area was lovely and would imagine it to be cool during the hot summer. My only complaint is that we checked in as 2 couples, our friends were given a very large comfortable " standard room" our room was much smaller but we did have a small view of the sea. The breakfast was a highlight, very attentive staff and a beautiful array of food. The coffee was hot and they had hot milk to accompany it!! Eggs made to order and lots of fresh options!! Best breakfast we have had on our 5 week vacation in Europe . The hotel is a nice walk to the town probably about 10 minutes. Parking a bit pricey at 16 EU.

Stayed October 2013, traveled as a couple
Helpful?
Thank Michelesutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, October 25, 2013
Dear Guest

Thank you for your words of appreciation that make all our efforts worthy of such good judgment, prompting us to give our best to make the stay at Grand Hotel De La Ville memorable experience for all our guests.
The care in the Food & Beverage and the professionalism and friendliness of our staff are our pride and we focus on them to reach excellent results in order to offer an always better service.
We sincerely hope to have you again at the De La Ville

Best regards
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Perth, Scotland, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2013

We stayed here in July with my husband, our two children and my mum and dad. I thoroughly enjoyed my stay here. The hotel is situated in an ideal position, close enough for our children to walk into the centre regularly. The rooms were lovely and they accommodated our children in the room right next door which was very appreciated. We could not fault the food as every night there were lots of things we all liked/or wanted to try for the first time. The breakfast food gave you plenty of options depending on what you were in the mood for.
The staff were all very friendly especially the waiting staff who really made you feel welcome. Nothing was too much trouble. Before we went I was worried that the kids would not like it and the food but they fitted in well and were welcomed and loved the choice of food.
We tended to use the lower pool as the pool on the roof is really suited for people who fancy a little dip. The lower pool was well used and no issues with children playing around in the water. Even better the fact that you can sip away on a cool drink whilst sitting by the pool.

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank Janice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, October 25, 2013
Dear customer,

thank you for recommending Grand Hotel De La Ville. We are deeply touched by your review .
A review like yours can only prompt us to keep doing a better job so our guests can continue to experience the most pleasurable and comfortable stay in a professional but also friendly atmosphere.

We are pleased to know that enjoyed our Garden Pool which offer a quite atmosphere to enjoy the sun and to swim in comfort
We look forward to having you again among us in the near future.

Sincerely
The Management
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ankara
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 17, 2013

We were there for 5 days with a group of 29 people.Starting from the front desk,Annalisa and Fabiana were unforgettable.They were always very helpful and friendly,trying to do their best.The rooms were spacious and very clean.The bathroom was again very big and clean.The breakfast was excellent.Salamies were very delicious.cheeses were extremely good and we liked the bread choices.The hotel was very close to the town centre.The staff was efficient and very professional.The garden was also very nice for special occasions such as a reunion.We certainly recommend this hotel to everyone without any hesitance.

Room Tip: 6 th floor,room number 530
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank doctorankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, October 25, 2013
Dear Sir,

thank you for your wonderful review.

It was really a pleasure to have you and you group here with us in Sorrento

We are proud to know that you foun our Reception and Front Office Staff very professional and efficient.

We always do all our best to render the stay in Grand Hotel De La Ville an unique experience and leave in all our guests good memories of us and Sorrento. We pass your remarks to Annalisa and Fabiana and they send you their best regards.

Looking forward to have the opportunity to welcoming you again.

Best regards

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2013

We stayed at the Grand Hotel De La Ville to celebrate our silver wedding anniversary and could not have chosen a better hotel, Sat on our balcony with a full Sea View y watching the cruise ships, sipping the complimentary bottle of fizz on our actual anniversary is something we will remember for ever, prior to that the private transfer from the air port to the hotel was perfect, on arrival at the hotel we were greeted with a very warm welcome and smiles that lasted the whole holiday, the room was perfect with bath and shower and the entire hotel was spotlessly clean. Nothing was too much trouble for the staff who answered our every question and pampered to all our whims!. The location, a ten minute stroll from the town square was also perfect. The hotel and staff made it very easy for us to relax and enjoy our silver wedding anniversary with out any effort, We will definately stay here again when we return to Sorrento.

Room Tip: Ask for a full sea view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, October 25, 2013
Dear Guest,

Thank you for your warm and generous review.

We can't be happier to know that your stay with us was fully satisfying and we can not thank you enough for recommending Grand Hotel De La Ville
Sorrento is one of the most popular destination in Italy, and here at De La Ville we are ready to work and do all our best to not disappointing the expectation of our guest
That’s why we choose only the best products of our land well cooked from our Chefs, served in Dining room with our professionalism and friendliness at you disposal.
We look forward to having you among us again in the near future.

Sincerely
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 17, 2013

We stayed for four nights this month and have very few complaints. Personally i think the Hotel is situated ideally as its on a level grounding, a short walk from the train and bus station(did a lot of travelling about so this was good for us) and a 5 min walk from the town. The Hotel itself is elegantly and tastefully decorated with lashings of marble,painted tile and gold gilt edged mirrors. The lifts look and work fabulously, the dining/breakfast room big, bright and beautiful and our room was spacious, perfectly decorated with large wardrobes and a blooming enormous bed. The bathroom was fine with an excellent shower and had lovely little toiletries. Would have liked a shower screen rather than the slightly drab curtain but thats minor. Free large safe and WiFi were most welcome. The balcony did overlook a street with washing hanging out but this was not a concern as we were to spend everyday out and about and barely used it. The rooms with a view cost significantly more and if you were going to be using it a lot i can fully understand spending more.
Breakfast was indeed splendid and varied(hot stuff like eggs, bacon, sausage, deli delights like hams, salami and cheeses, 6 different cereals, 3 kinds of juice, all sorts of fruit and bread of differing hue and texture). The staff were especially professional and efficient. Indeed, the staff at this hotel are first class.
Cannot comment on the entertainment or evening dining as we did not partake. Roof top bar was great(used a couple of times around 5pm)as it had a clean and refreshing pool(bit small maybe), plenty of loungers and an incredible view. Bar prices are actually pretty reasonable if you order the right thing, (looking at a drinks menu always helps).
In conclusion, this hotel suited our needs perfectly, it's decor perfect and it's staff professional, welcoming and polite.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Perivalers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 14, 2013

We stayed here for ten days late September returning 8th October this year .. It was everything that we had read about in the reviews. Great staff all very friendly , dining room staff particularly so and the food excellent and varied . The hotel was spotlessly clean and we has a side sea view room which was very spacious . We would love to return one day .

  • Stayed September 2013
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Didsydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennington, NJ USA
1 review
Reviewed October 14, 2013

This was our first stay at the Hotel dela Ville. We were very pleased with the accomodations, the staff and breakfast. The location provided us with the opportunity to exercise by walking to the main piazza and the numerous resturants in the town center.

Room Tip: Request a room on the upper floors facing the Bay of Naples.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank NJTraveller88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#12 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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