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“Friendly hotel”

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Grand Hotel De La Ville Sorrento
Ranked #14 of 100 Hotels in Sorrento
Certificate of Excellence
Aylesbury
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Friendly hotel”
Reviewed July 3, 2013

Recently returned from a wonderful stay at the Hotel de la Ville. Loved the room with side view of the sea. All the staff were so friendly from reception to dining room to bar. Food was of a very good standard and it was lovely sitting down to breakfast in the courtyard. Found it a little boring at night although really enjoyed the duo on the Wednesday night. Very much a place for adults, so just what we were looking for.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, July 9, 2013
Dear Clients,

Thank you very much for your review and we are glad you enjoyed your holidays so much.

It’s a pleasure you appreciated the warm and the kindness of the whole Staff that does distinguish our Hotel : we try to be always nice ,helpful and available anytime you need to make you feel at home and completely at your ease.

Thank you for having mentioned also the Grand Gala Buffet with the special entertainment on Wednesday night that is so enjoyable.

Waiting for you to come back,

The Management
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2,441 reviews from our community

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Traveler tips help you choose the right room.   Room tips (786)
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Kent
1 review
Reviewed July 3, 2013

This is an extremely good hotel and the key to its success is the fantastic staff. Reception, porters,maids, bar and restaurant staff work as a very efficient team, placing the guests first and ensuring excellent service throughout the hotel. We found it extremely comfortable, very clean, nicely furnished and very convenient for the centre of Sorrento with its good links to Pompeii and the Amalfi coast. The outside setting among the oranges trees was perfect for breakfast and lunch and dinner was served by a very professional and friendly team lead by Enzo and Carmine. I would heartily recommend the Hotel de la Ville to anyone visiting Sorrento.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jane389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, July 6, 2013
Dear Clients,

Thank you so much for having chosen Grand Hotel De La Ville again that , as we happily got, satisfied you very very much.

We’re so proud you chose our Hotel to celebrate your 60th birthday and , as you probably noticed, we put a particular attention in special occasions doing all our best to make it be an unforgettable experience for our Guests.

Moreover, we do feel bold for having met your expectations satisfying you even more than your first visit , that is always quite a hard work : the rooms, the Restaurant , the Service and the Grand gala Buffet were great.

Hoping you will come back for the third time,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southam, United Kingdom
Level 6 Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 3, 2013

We arived at the hotel mid June for a 7 night saty and we absolutely loved it.
We had a wonderful room on the top floor of the hotel with a huge balcony (no shade) and a view of Mt Vesuvius Room 528, there was a screened off slightly noisy air con unit on the side of the balcony for the hotel but we honestly got used to it and it didnt bother us at all. There were 2 sunloungers, 2 deck chairs and a table and 2 chairs on the balcony and still masses of space. Our room itself was not huge but the wonderful tiled floors and tiled bathroom were sufficient for our needs, the bed was comfortable and there was plenty of hanging and wardrobe space, in room safe, minibar etc. We enjoyed free wi fi for the duration of our stay.
The food and service in the dining room was of a really high standard, buffet breakfast and waiter service evening meal, apart from 1 night which was bufet style but still very good.
Many thanks to Enzo and Carmine and the team you were all excellent.
A short walk into town, max 10 mins stroll to the bus/train station too.
We used the bathing platform at the sister hotel 5 mins walk towards town, free of charge, pool towels also provided which made a lovely change to using the 2 pools at the hotel, as the roof top pool wasnt far from our lovely room we tended to stay there, also the views from the roof top pool are beautiful.
Overall a wonderful; holiday, loved Sorrento, visited Capri and loved it, visited Amalfi and loved it and also Positano all brilliant days out and easily arranged on public transport from the port/bus station.

Room Tip: Its worth paying for a seaview room and always request that it is on a high floor.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenilworthSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, July 19, 2013
Dear Guests,

Thank you so much for having spent your holidays here and for having given us your help on Tripadvisor with this kind review.

It’s so beautiful that you enjoyed your stay with us and all the facilities we offer: we try to do the best and make available as many services as we can just to make your holiday the most pleasant and enjoyable ever.

In particular we have to say that we are glad you liked your room that , as you kindly wrote, provides plenty of space , a huge balcony equipped with chairs as all the other rooms in
the Hotel do, and wonderful furniture with so beautiful tiles on the floor and fine marble in the bathroom.

Then , we just have to say we are here waiting for you to be back as soon as possible,

Best Regards,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2013

This was our second visit to this hotel my husband took me for my 60th birthday,and just when you thought a hotel could not get any better it did,the food was amazing the choice was great and the grand buffet was brilliant.
The rooms are spacious and spotless and the staff are so helpful,they organised a lovely dinner for my birthday with champagne and flowers a holiday i will never forget and hopefully we will be going back again next year,give it a try you will not be dissapointed.

Room Tip: the balcony rooms are very spacious
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happycomper53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 1, 2013

This was my first trip to Italy and went with husband and parents. The hotel is excellent. The rooms are big and very clean. The beds are extremely comfortable. The staff are very friendly and polite and Enzo and his team in the dining room are a credit to the hotel. The food was amazing to the point I was worried I would not get in my jeans to travel home. The hotel is a very short walk to the main square. My only suggestions would be a clock in the room and also complementary tea and coffee in the rooms. I heard a few older couples saying when they returned from day trips that they would like to go back to their rooms for a nice cup of tea before getting ready for dinner. I would recommend this hotel to everyone.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, July 6, 2013
Dear Costumers,

Many thanks for this review and for what you’ve written about our Hotel, and it’s incredibly useful for us to get also suggestions and tips from our Clients so that we will try to satisfy you always more.

We’re really happy you enjoyed your stay with us highlighting how our Staff is friendly, polite and efficient as you noticed especially in the Restaurant : they really make you have an unforgettable time , pampering you and being always available to meet all your needs.

Hoping you will come back soon and thanking you for your suggestions that we will certainly follow,

The Management
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Munich, Germany
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2013

Staff at reception extremely friendly, competent and welcoming. We had a room at the top floor with a private terrace overlooking the golf of Sorrent. The modern rooms are spacious, very clean and nicely furnished with all of the amenities of a four star hotel.
The garden restaurant has a nice menu for a short lunch break at very reasonable prices.
We had half board and have to say that food in the restaurant in the evening lacked a real authentic Italian taste.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delavillesorrento, Manager at Grand Hotel De La Ville Sorrento, responded to this review, July 6, 2013
Dear Clients,

Thanks a lot for having chosen Grand Hotel De La Ville and for your review : for us it’s incredibly important to hear about our Guest’s opinions so that we can always try to improve.

It’s such a pleasure for us to get nice words like yours dealing with the whole Hotel and in particular with the rooms: providing classic-style and distinguished furniture with wonderful tiles on the floor they guarantee a special comfort to our Guests making they enjoy thoroughly their stay with us.

Hoping you will come back soon and promising you we will listen to your suggestions,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel De La Ville Sorrento

Property: Grand Hotel De La Ville Sorrento
Address: Via Rota, 15 | Sorrento Coast, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Sorrento
#8 Family Hotel in Sorrento
#11 Romantic Hotel in Sorrento
#13 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel De La Ville Sorrento 4*
Number of rooms: 120
Official Description (provided by the hotel):
A warm and welcoming atmosphere, a relaxed ambience with every type of comfort and the spectacular setting of the Gulf of Naples, combined with the cordiality and professionalism of the staff, are among the main features that make a stay at the Grand Hotel De La Ville unique. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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