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“Fantastic 10 day break.” 5 of 5 bubbles
Review of Tui Sensimar Atlantic Palace

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Tui Sensimar Atlantic Palace
Ranked #20 of 100 Hotels in Sorrento
Certificate of Excellence
Canterbury, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic 10 day break.”
5 of 5 bubbles Reviewed November 7, 2013

Visited 17th to 27th September 2013. Although initially dubious about all inclusive having had bad experiences elsewhere. We need not have worried, the restaurant was the jewel in the crown of the Atlantic Palace. The food was excellent with a wide choice, coupled with great service from Pepe, Michel and the the team. We were in the annexe on the ground floor and thankfully had no problems. The pool is small and could get busy and noisy. There is the option of going to the beach at the sister hotel on the shuttle bus, plenty of sun beds a large pool and crystal clear sea!
One of the highlights of our stay was a private boat charter trip with Vervece Charter, our party of 7, had exclusive use of a small skippered boat for a cruise to Positano. Our skipper took us to caves,islands,beaches and Positano. He gave us a light lunch and limoncello all cheaper than on the coach!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank 0Maria0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,191 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (493)
Date | Rating
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English first
Stoke-on-Trent, United Kingdom
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 7, 2013

Very good all inclusive experience with very efficient staff and good service. Food quality good. Only draw back is that to get to the centre of Sorrento requires using transport unless you are brave enough to tackle busy and dangerous roads and a hill.
Would recommend the hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PSNorthWestUK186378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

We came here in July for a week as a friend was getting married in Sorrento. We chose the hotel as it was all inclusive and we knew how expensive the area was and booked through Thomas Cook. We were given a room in the annexe which was nice, if not a little dated with a tiny balcony and a free safe - overall pleased. The pool was nice but full of children, which is great if you have them otherwise its not great. The food is amazing, breakfast is standard buffet breakfast, lunch is amazing with a salad buffet, barbeque with fresh meat, fish and vegetables and there is a fresh pizza oven and an ice cream counter. Evening meal was equally delicious with 4 courses per night with plenty of choice and full table service. The drinks were all branded which is rare in a all inclusive hotel of this rating. The waiters were fantastic and couldn't do enough for you. I would have given this a 5 but there were a few robberies in the annexe where we stayed from locked safes which the staff tried to brush off so it put a bit of a downer on things, overall though an amazing holiday!

Room Tip: Ask for a room in the main building, you will get better views and a larger room.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, England
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 4, 2013

Recently returned from a week at this hotel, and must agree with the majority of reviews written. Service was great, staff friendly and always helpful, special mention to catello at the pool bar. Pepe runs the restaurant like a well oiled ship, you really miss him when he is not there, as the service is'nt half as good. Rooms are spacious and very clean, they are cleaned daily with fresh towels and bedding supplied. Our view was however was not great, a tour bus for the majority of the week, we do sometimes like to sit on the balcony and have a relaxing drink in the evening, not worth the bother here, to noisy. Food on the whole is very good, ok it is not a proper english breakfast, bacon fatty, sausages hot dog type, but you are in Italy, you can have your eggs cooked how you wish and there is a great deal of choice, in fact there is so much choice, you will never go hungry. As mentioned in other reviews, the hotel is a little out of town, about a fifteen minute walk, half of which there is no pavement, it really is'nt a problem if you are aware and stay single file, however be careful of your bags and people on scooters as we did see a couple of lads on scooters try to steal a ladies bag as they rode past. The hotel bus is really good, always on time, it is best to book the day before but as with everything else at this hotel if they can fit you in they will. View from the rooftop terrace is amazing. Entertainment is very poor however, we met some lovely people there and really enjoyed their company,people are always happy to help you plan your trips, using their experiences (even the reps say do them all yourself).

Room Tip: High floor rooms and rooms at the back must be quieter
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maxd0na
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anglesey, United Kingdom
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

A friend and I returned to the Atlantic Palace, for a 10 day holiday, (4-10 October) We had such a fantastic time last year we just had to return. Once again we travelled with First choice, all inclusive. We had requested the same room which we were allocated last year, and the hotel were more than happy to oblige. We arrived well in time for our lunch on the terrace. This we thought was better than last year, with much more self service choice, rather than the lunchtime menu choice of last year. There was hot, cold, salad, BBQ plus various sweets and FANTASTIC! ice cream.
After lunch, we made our way to our room. A high, sea view room with great views of Vesuvio and the Bay of Naples. We had noticed that a few tree tops in the wooded area across the road had been cut, making the view a little better still. Our room was very clean and fresh. (The bedding was changed at regular intervals during or stay) The bathroom was very clean, with fresh towels, and they were changed every day of our stay. One thing that was missing last year was a bath mat. (The bottom of the bath was a little slippy) This year one was provided.
Before dinner, we made the short walk uphill, to the village shop. Only 200-300yds away, but be careful on the road, no footpath, and a little bit hairy, but all in the Italian spirit of things!! From the shop, which also sells the local bus tickets, there are a couple of start points for some local walks, a Roman temple being one of them. There is also a walk to Sorrento from a path by the side of the Atlantic Palace which avoids the main road, but we walked into Sorrento a few times via the main road, and with care we found it OK.
Before dinner we sat in the hotel bar. There had been a few changes here too with the seating, and was a little better laid out than last year. The bar staff were all friendly, and as all inclusive we examined the bar menu before deciding on our drink. After that we retired to get ready for our first evening meal of the holiday.
Changed and refreshed we arrived at the restaurant. Pepe was still in charge. He greeted us as usual with the strong handshake, and after a little conversation with Michel, they both realised that we were back from last year. We were made very welcome, and shown to our seats. The evening meal consists of a massive salad bar, with parma ham, meats, fish, bread etc and this is self-service. Then comes anti-pasta. DON'T ask for a small one, as I'm afraid they don't know the meaning of the word!! This is ordered and brought to you as is the main course. These two courses have about 6-7 choices each, so there is always something for the fussy/non-adventurous eater like myself. Then if you have enough room for a sweet there is a selection of cakes and fancies plus ice cream and fresh fruit. Lemon sorbet is also worth a try. Very tangy and served in half a shelled out lemon. Drinks can also be requested at the table. We must say a big thank you to the waiter Antonino. What a hard worker.
After dinner, time to retire to the bar area, lobby, or the outside area frequented by smokers. The simple entertainment consists of a player on an electric organ. Pleasant tunes to unwind from the adventures of the day.
Before I end my essay, we must also thank Pascale, the driver of the very handy shuttle bus. Always on time, always very pleasant, and a great driver.
We thoroughly enjoyed our return stay this year, and look forward to returning to the Atlantic Palace in the not too distant future. We hope all the renovations to the hotel all go to plan, and hope that the charisma of the hotel and the staff remain the same over the coming years.

Room Tip: Higher front rooms for views of the sea. Back rooms, sunnier balconies in the day.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orpington, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 4, 2013

Having never been abroad together, this was an important holiday for me and my wife, and we couldn't have picked a better hotel to stay in. We had a bottle of Moscato and bowl of fruit waiting for us in our room as we'd told them it was our one year anniversary that week. The room was really big, beautiful decor and an incredible double balcony which really gave us space to stretch out. The meals were a real highlight - breakfast buffet set us up for exploring the beautiful Sorrento; lunch on the terrace was amazing, with freshly baked pizza in a stonebake oven, incredible salads and great selection of pasta dishes; dinner was great, with a massive salad bar and a choice of starter and main course.

The staff were the real asset of the place - others have mentioned Pepe, but all of the staff were just superb. Luigi, Michaela and many others whose names I didn't get all deserve special mention. We also loved Catello, a perfect example of hospitality and service, who ran the bar at the poolside and maintained the pool area with great dedication. Our housekeeping maid did a very good job and was always smiling. All staff worked a lot of hours and you could tell they enjoyed their work.

From the rooftop sun lounge, the view across the bay to Vesuvius was breathtaking. The bar and lounge were a great place to relax and everybody who stayed at the hotel was so nice, we made a lot of friends and chatted away in the comfortable chairs in the lounge. Everybody was warm and friendly and every member of staff made this important holiday one to really remember - especially when they brought out a cake that read 'Happy Anniversary' on the last night and popped a cork in our honour.

Thank you Atlantic Palace and all your staff for a truly special and memorable holiday.

Room Tip: Rooms at the front of the hotel benefit from the fantastic view, but ours at the back was quieter an...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
weston super mare
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 1, 2013

I booked a week to this hotel after reading the reviews posted on tripadvisor , and we have just arived home, we agree with all the other good reviews about this hotel,
the staff are fantastic with special mention to Ferdinando , and pepe who runs the restaurant with great authority, humour and charm,every hotel should have a pepe, we cannot fault the food, the drinks are also great, every ones so helpfull ,and we loved the charm of the decor which we hope will not be spoilt by the refurbishment that is taking place at the moment, I am not taking to long with this review as I am just confirming all the good things that have been said about this hotel, if we ever return to Italy we would love to stay there again

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank colin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tui Sensimar Atlantic Palace

Property: Tui Sensimar Atlantic Palace
Address: Via Capo 76, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#1 Best Value Hotel in Sorrento
#4 Spa Hotel in Sorrento
#18 Luxury Hotel in Sorrento
#38 Romantic Hotel in Sorrento
#39 Family Hotel in Sorrento
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tui Sensimar Atlantic Palace 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Atlantic Palace Sorrento

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