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All reviews bathing platform the cliff bay of naples private jetty beautiful hotel half board sun deck our honeymoon stunning views reception staff mount vesuvius sea view room restaurant staff standard room pastries ciro pontoon
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Reviewed June 29, 2014

Returned on Friday after a wonderful week at this lovely hotel. The staff, ambiance and location were excellent. The hotel is a short stroll out of town but this didn't detract from the holiday. The hotel is spotless and the staff were friendly and helpful at all times. The pool and bathing areas were never overcrowded and clean towels were provided at all times. The building is bright, we'll appointed and very elegant.
We stayed B&B as we wanted to eat out but the quality and choice of breakfast dishes was very impressive. We had lunch on the terrace one day and the food and choice of wine was very good.
You will not be disappointed if you choose to stay at this warm and welcoming hotel.

Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Jacqui b
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this reviewResponded June 29, 2014

Dear Jacqui B,
Thank you very much for your lovely review on Tripadvisor.
We are so pleased to learn that your holiday at the Grand Hotel Riviera met your expectations and we look forward to welcoming you again!
Kind regards
Gianni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

Returned on Saturday after staying a week at this beautiful hotel.This was our first time in Italy and we could not have stayed anywhere better. Hotel is kept very clean, all staff very helpful and friendly and courteous. We forgot our adaptor for eu and staff at reception gave us a loan of one. We were half board and food was excellent with good variety the only complaint was from my husband as there were no beans on offer at breakfast. Views were amazing we sat on veranda looking out to Vesuvius. Went on the Amalie drive which was amazing. We would definitely return to this hotel.

Date of stay: June 2014
Trip type: Traveled as a couple
4  Thank Lesley H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this reviewResponded June 25, 2014

Dear Lesley H,
We are so pleased that on your first trip to Italy you received such a good impression.
We always try hard to make our guests' stay a memorable one.
Thank you again for your fantastic review and we look forward to welcoming you again to the Grand Hotel Riviera in the future!
Kind regards
Gianni Cartiglia
Chief Concierge

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Reviewed June 24, 2014

This hotel is the very very best, just returned after 10 nights and have booked again for 2015. All the staff are 1st class looking forward to our next trip. Thanks for a great holiday. Next vist will be number 7 to this great hotel thanks again from Molly and Ron.

Room tip: See view lower floors are great
Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Maureen27856
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this reviewResponded June 24, 2014

Dear Maureen27856,
Thank you so much for for your lovely review and for choosing the Grand Hotel Riviera again.
It is always our pleasure having you as our guests and we really cannot wait to see you again next year!
With kindest regards from the management, the entire staff and from myself
Gianni Cartiglia
Chief Concierge

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Reviewed June 24, 2014

This was our first stay in this beautiful hotel. Everything about it is impressive, it is spotlessly clean, the food is delicious, the staff are unfailingly friendly and helpful. The concierge kindly arranged a private car Amalfi coast drive, which was wonderful. This is one of the best hotels we've stayed in anywhere, amazing views from a suite overlooking the bay. I'm sure we'll be back soon.

Karen W

Room tip: Choose a room with a view across the bay - stunning!
Date of stay: June 2014
Trip type: Traveled as a couple
Thank karen w
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this reviewResponded June 24, 2014

Dear karen w,
Thank you very much for your glowing review.
It is lovely to read that you enjoyed your stay with us and we will be very pleased to see you again at the Grand Hotel Riviera in the future!
Kindest regards
Gianni
Chief Concierge

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Reviewed June 23, 2014

Just returned from a two week stay in this idyllic and marvelously run hotel. From the moment we arrived late on a Friday night and received dinner which we thought would have been missed, until we left two weeks later the staff, from reception desk to all the waiters including Carmine at the beach were always courteous and friendly. The hotel has a stunning location with marvelous views of The Bay of Naples and is very close to the centre of Sorrento, but remains tranquil! I wouldn't hesitate recommending this hotel. We shall definitely be returning!

Room tip: It this is your first visit the sea view rooms are worth the extra cost.
Date of stay: June 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Rhona B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this reviewResponded June 24, 2014

Dear Rhona B,
we are absolutely delighted to learn that we managed to make your holiday in Sorrento so wonderful.
Thank you very much from the management and the hotel staff, for whom you used such lovely words.
We really hope to have the pleasure of welcoming you again soon to the Grand Hotel Riviera!
Kind regards
Gianni Cartiglia
Chief Concierge

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