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“Some Things Great, Some Things Poor” 2 of 5 bubbles
Review of Grand Hotel Riviera

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Grand Hotel Riviera
Ranked #18 of 100 Hotels in Sorrento
Certificate of Excellence
NY
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Some Things Great, Some Things Poor”
2 of 5 bubbles Reviewed June 23, 2008

My wife and I (New Yorkers that love to travel), while touring SW Italy by car, came upon this hotel. Our GPS was leading us into the middle of town and along the way we saw this beautiful looking hotel, realized it was on the coast, and stopped off. We stayed for 2 nights - the first night was $170E and the second night cost us $210E for a "better" room, which was a mistake.

The only positive change was that the room was slightly bigger and we had a direct sea view from our balcony, as opposed to the first night's partial view (looking to the side, which was really nice in itself).

We thought we'd be checking out after the first night to continue our journey, but after a long hot day walking around Pompeii and a ridiculously long walk to dinner (at the Marina Grande), we were exhausted and just didn't want to go anywhere. We were told the walk from the train station (which we took to Pompeii) to the Marina Grande (Fisherman's Pier) wasn't that long of a walk. It was.

The room the second night had really weak a/c and the satellite tv didnt work (but it was a flatpanel as opposed to the old clunker the first night, which actually worked...go figure).

This hotel definitely has some 4 star qualities, as well as some 2 star qualities...The sea dock is absolutely amazing. You can sunbathe, drink (bar w waiter), arrange a boat rental, or swim off the dock in a beautiful, sweet little alcove-type area that's on the sea, just a few steps down off the pier. There are also many other hotels that offer this option, as one can clearly see from the Riviera's property.

The outside of the hotel, including the pool, the dock, and the front where you park your car was immaculate, along with the lobby.

The bar inside the hotel was also extremely chic, with a few really awesome bartenders. Shoutouts to bartender Claudio, who, after he got off work, took us to a very close nearby neighboring town called Santaniello, that he likes to frequent. We went to a place simply called "Wine Bar" which must be experienced by all lovers of the vine...Good prices, amazing selection. At his suggestion we enjoyed a nice plate of antipasto along with some local ice cold spumonte with a nice splash of fresh peach juice...delicioso!

Back to the hotel, the rooms were somewhat dillapidated, with paint chipping and old showers, etc. Nowhere near 4 star caliber...Some other areas of the hotel were also very old and obviously hadn't been renovated in quite some time.

The gentleman at the front desk, Ciro (pronounced Chirro), was nice, spoke decent English and was full of helpful info.

All in all a nice memorable experience...Not the cheapest hotel in town by any means...Some beautiful 4 star attributes, along with some not so 4 star qualities.

If you want an amazing place to stay on the Amalfi Coast, check out Positano...Stay at Hotel Bougainville...much cheaper and more things to do...bars, beach, shopping, and amazing restaurants...and gorgeous. Positano in general was nicer than Sorrento, but Sorrento might be more authentic in some ways...They're both excellent towns.

Ciao!!!

  • Liked — Swim Pier, Claudio the Bartender
  • Disliked — Dilapidated sections of hotel including rooms
  • Stayed June 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank JayAndNicWeinstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,075 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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London
1 review
5 of 5 bubbles Reviewed June 18, 2008

As a rule, I never book a package holiday but I was feeling very lazy when doing my research. I do not go back to hotels as I like to experience staying at different places but I would definately go back to this hotel. The views over the bay is wonderful (pay that extra for the seaview room), the staff are polite and helpful, the room and communal areas are clean and location is perfect. I have not forgotten the food, that merits its own sentence. We always eat out, as we like to experience local food but we had the half board option (as it came with the package). The first night we ate dinner in the hotel, fantastic delicious food and the choice was extensive. We ate the next evening in town and decided that we would continue to eat in the hotel, as the food and service is truly 5 star. Oh yes ! breakfast is extensive both Continental and English and yummie. The walk into town is 10 minutes which is perfect for walking off the 3 courses we ate at dinner and is safe. If you are truly lazy, there is a bus stop outside the hotel which takes you 2 minutes into the centre. The pool and bar just has amazing views with waiter service. The hotel is 5 star and has reasonably priced food and drinks - nothing different to london prices. Only one negetive bit - the pool / beach/loungers costs €6 each ( but the chairs are free). The hotel has an older clintele but had its share of younger people who appreciate quality and sophiscation. But overall 'What a fantastic place'

  • Liked — the views
  • Disliked — nothing
  • Stayed May 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank SandySophia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed June 11, 2008

Great Hotel - Very relaxed , excellent service , lovely food and a great base to explore the region. Would recommend to anyone.

  • Liked — Food & staff
  • Disliked — Nothing
  • Stayed June 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bongbrummie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayrshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 9, 2008

My friend and i have just returned from a week in the Grand Riveria in Sorrento and it was fabulous!!
The room was spotlessly clean and had the most beautiful view (we were happy we had spent the extra on booking a sea view)
The staff in the hotel are especially nice and really go out of their way to ensure you have an enjoyable stay, nothing is a problem to them.
The dining room at night looked fabulous and we were blown away by the smart uniforms worn by staff so white and never stained just as the table cloths never were! food was a delight good selection for everyone.
Having walked round Sorrento we agreed that we made the best choice of Hotel and will return soon.
We would recommend this Hotel to anyone who wants special accommodation and to be pampered a little!

Linda & Pauli

  • Liked — cleanliness, views and friendly staff
  • Disliked — no tea/ coffee facilities in room
  • Stayed June 2008, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ayrshirestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon tyne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 12, 2008

I agree with all of the wonderful reviews written about this hotel. I stayed there with three other girls and we all agreed it was one of the best hotels we have stayed in . No complaints about hotel, staff, service or food. However a word of warning for females travelling without their partners. As we strolled back to the hotel each evening from the main square, which is a 10 minute walk past a stunning viewing point, we were exposed to four nights out of seven by men driving around the streets in cars- They actually parked up the car and exposed themselves to us from across the road. Thought other females should be aware of this and get a taxi if you can.
We have a girls holiday week each year and have never had this problem before.

Stayed August 2007
Helpful?
1 Thank jall153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meath
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 18, 2007

So sorry it has taken so long to write this review

We got married in Sorrento on the 11th May 2007 and we stayed in the Hotel Riviera - we had one of the delux rooms with the a seaview and it was so nice, we had the best view and a little balcony to have breakfast on if we wished. The hotel itself was the cleanest hotel i have ever been. The reception staff were so friendly and could not do enough for us. They booked restaurants and day trips for us without hesitation or any problems. We also had some of our guests staying in the Sister Apartments down the road - The Rota Suites and they were equally treated fantastically (Giseppie runs these and he was amazing he accommodated all our guests and their children) They were also allowed to use the pool in the Riveria which was fantastic as we could all be together. I think there was a small charge to use to pool so check if you book the Rota Suites but they were ideal for people with children as they were apartments and had space etc )
Then there was the Bar manager Claudio we became very fond of him and he even took my husband and his friends to a local sorrento football game.
They have the most wonderful decking area down by the water which is really really nice and we spent most of the week here.
All in all it was out of this world and i would highly recommend this hotel to anyone. I cannot understand anyone who would not like it or found the staff to be off putting.

the best holiday ever and although generally we like to explore different places each year we have decided to go back here for our first anniversary (relive some memories)

  • Liked — The Staff
  • Disliked — Nothing
  • Stayed May 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linz04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 17, 2007

We stayed for two nights and loved it! Quite pricey but the fabulous view from our private balconyacross the Bay of Naples spotless room and helpful staff made it good value (pay the extra for the sea view-well worth it). We ate breakfast in which was fine - fuel for the day, what more do you want?-but ate other meals out simply because we wanted to experience more of the local scene on our short visit .10 minutes stroll from railway station and train to Pompeii and Herculaneum or over the hill by bus to Positano and Amalfi.

Stayed October 2007
Helpful?
1 Thank LordMuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Riviera

Property: Grand Hotel Riviera
Address: Via Aniello Califano 22, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Sorrento
#17 Luxury Hotel in Sorrento
#21 Romantic Hotel in Sorrento
#30 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
Official Description (provided by the hotel):
Just a few short steps from the centre of Sorrento, the hotel enjoys a splendid position overlooking the sea and with a panorama of the entire Gulf of Naples and Vesuvius.The warm welcome reserved for our guests and the professionalism of our staff make the Riviera a first class hotel, where you can enjoy a vacation in which our hospitality takes care of your every comfort. The hotel offers an American bar, Restaurant, Swimming pool, Solarium, Garden, Private beach and wide panoramic terraces set on various levels from which to enjoy the beauty of the Sorrento Coast.All areas of the hotel have centralised air conditioning and heating. Wi-Fi access is completely free. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento

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