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“Fantastic hotel in a beautiful location”

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Grand Hotel Riviera
Ranked #18 of 100 Hotels in Sorrento
Certificate of Excellence
Falkirk, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fantastic hotel in a beautiful location”
Reviewed July 24, 2013

Have just returned from a fantastic stay at this lovely hotel. The location is wonderful and our first view of Vesuvius and The Bay of Naples from the terrace was breathtaking. The service provided by all the staff we came across was first class, everyone was friendly and very helpful with any questions we had. We chose to have half board which proved a good choice- risottos and pasta dishes were my favourite(along with the home made marmalade at breakfast)! Breakfast outside on the terrace with a glass of prosecco was a marvellous start to the day! Although we did not have a sea view we were more than happy with our room which overlooked the entrance and was great for watching people come and go. It was kept spotlessly clean at all times and had good air conditioning and excellent wi-fi. Sundeck area was great and it was lovely to cool off in the sea. We always managed to find sun loungers although a lot of people did seem to put towels on them then leave them empty for hours. Whilst we were staying, there seemed to be a lot of guests who had stayed at the hotel on many previous occasions which shows this hotel is something special. Hopefully I will be one of those returning guests next year! Thanks to all staff for a lovely holiday. A Hay

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anbo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 24, 2013
Dear Anbo82,
Thank you so much for your glowing review.
We are very pleased that you had a lovely stay at the Grand Hotel Riviera and your kindest words make us proud to be part of this big family.
We really look forward to have the pleasure of seeing you again in the near future.
Kindest regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,080 reviews from our community

Traveler rating
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173
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
St Peter Port, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 23, 2013

This is one of the best hotels I have stayed at and the friendliness of the staff make you feel at home. The quality and choice of food is second to non and the view is beautiful. I would highly recommend this as the place to stay in Sorrento.

Room Tip: An ocean view is a plus.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJBeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 24, 2013
Dear DJBeau,
Thank you very much for your kind words of praise about the friendliness of the staff and the quality of the food.
We are so happy to hear that you had an excellent stay at the Grand Hotel Riviera and we will be very pleased if you decided to visit us again in the near future.
Kind regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

This 4 star hotel provides Sorrento's 5 star hotels with serious competition. The genuine welcome
by Concierge & Reception staff, the delightful entrance and lounge area sets the standard. A
standard maintained through the professional and efficient staff in the White Elegance
Restaurant & Terrace snack bar. We enjoyed some superb meals in both places. Housekeeping
& Porterage keep the premises in spotless condition and bedrooms sparkling clean. The hotel is
situated 10/15 minutes from the main Tasso Square and has one of the most spectacular views
of the Bay of Naples and Vesuvius. Every single member of staff gives 100% to their clients which together with the foregoing provides the basis for saying this hotel offers superb value for
money. We will return, that's a promise!!! Sandra & Walter Carthy

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 23, 2013
Dear Walter C,
Thank you so much for your fantastic review!
Your kindest words describe exactly what the hotel has to offer to their guests and we are extremely grateful to you for that.
We really cannot wait to have the honour to have you as our guests again,
kindest regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston upon Hull, England, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 22, 2013

Just returned from another excellent stay at this superb hotel. As always staff were brilliant from reception to the bathing deck. Not forgetting the behind the scenes staff ie management and of course the excellent chef's who provide the most tantalising of menu's. Our room was always clean and fresh, as on the day we arrived. In a brilliant location with the bay of Naples at your feet with Capri and Vesuveus on the horizon. This hotel fills all expectations and more. Counting down the weeks already for our return visit in July 2014. Karen & David Fuller - 28.6.13 - 12.7.13

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 23, 2013
Dear Karen F,
We are happy to hear that your stay with us was very pleasant again!
Thank you very much from the management and the whole hotel staff and we look forward to welcoming you again next year!
Kindest regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2013

This was our first holiday in Italy, and we couldn't have chosen a nicer hotel and better location. We were literally 10-15 mins walk to the square where the bars were buzzing all night, just chilling with every body people watching. Our room at the hotel was a front facing sea view room (503) with spectacular views. Very spacious and quiet. The hotel its self is very elegant, a bit pricey with bar drinks,but this is expected at a hotel of this quality. We were half board and the meals in the restaurant were absolutely amazing(but small portions) We booked a trip to Capri with our rep cost 150 euros for the two of us but if we went again we would do it our self as we loved Capri and would have liked more time there, rather than Anacapri where there is only a chair lift and no shopping but the views are amazing. Highly recommend this hotel for a laid back relaxing holiday with views to die for.

Room Tip: definately choose a sea front room, you wont regret it.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 22, 2013
Dear Deborah S,
Thank you for taking your time to share your experience with the Tripadvisor readers.
We are very pleased to read that the elegance of the hotel, the quality of the food and the amazing views over the Gulf of Naples made your holiday an unforgettable one.
We really hope to see you again at the Grand Hotel Riviera in the near future,
kind regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2013

Have just returned from our two week stay at this great hotel .Everything was first class as always with attentive staff who make you most welcome. The hotel is in a great location on the cliff top over looking the Bay of Naples with beautiful views of Vesuvius .The food from breakfast, lunch & evening dinner was excellent throughout , with plenty of choice. Having stayed at this hotel for many years ,we look forward to our return in 2014.
Thanks to all the staff for making this such a special holiday.
Mr & Mrs Cardy.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulinec49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 22, 2013
Dear paulinec49,
Thank you so much for your lovely review!
The hotel management and the staff are very grateful and we just cannot wait to have the pleasure of seeing you again next year.
Kindest regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne,
Level Contributor
3 reviews
Reviewed July 18, 2013

Truly a stunning hotel. What a package. Marvellous staff, great rooms serviced daily, mind-blowing views, fabulous breakfasts, classy lunches on the terrace overlooking the sea, the best concierge service we can recall, (many thanks for your recommendations Cero), lift through the cliff down to the private beach with its bar as well as upstairs pool & bar & kiddies pool, & all only 10 mins walk from the town centre. More than reasonable prices. We will be back next year for a 2 week stay. Hated to leave. Thanks again.

Room Tip: Ask or a sea view although the garden view is more than acceptable.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pockerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review, July 18, 2013
Dear Guest,
We are delighted to hear that your stay with us was a very pleasant one and that the hotel service exceeded your expectations.
We really look forward to welcoming you again next year,
kindest regards
Gianni Cartiglia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Riviera

Property: Grand Hotel Riviera
Address: Via Aniello Califano 22, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Sorrento
#17 Luxury Hotel in Sorrento
#21 Romantic Hotel in Sorrento
#30 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
Official Description (provided by the hotel):
Just a few short steps from the centre of Sorrento, the hotel enjoys a splendid position overlooking the sea and with a panorama of the entire Gulf of Naples and Vesuvius.The warm welcome reserved for our guests and the professionalism of our staff make the Riviera a first class hotel, where you can enjoy a vacation in which our hospitality takes care of your every comfort. The hotel offers an American bar, Restaurant, Swimming pool, Solarium, Garden, Private beach and wide panoramic terraces set on various levels from which to enjoy the beauty of the Sorrento Coast.All areas of the hotel have centralised air conditioning and heating. Wi-Fi access is completely free. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento

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