Really looked forward to an all inclusive holiday for a family wedding. All inclusive not comparable to other holidays we have had.
The restaurant staff and food was excellent as was the chambermaid who kept our room immaculate. However, the reception and bar staff were less than good and everything seemed too much trouble.
When one of our parties child (aged 2 years) had been up most of the night and missed breakfast (just after 10am) his mum asked the reception staff if she could get something for the baby to eat, she was told there was nothing available, even to buy until 12.30pm - how is this all inclusive?
The play area for children is dangerous with a rusted broken swing, the gym was out of use and when there was a conference we were not welcome to eat lunch in the dining room and were herded onto the terrace.
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- Also Known As:
- Grand Hotel Sorrento