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“excellent hotel”

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Art Hotel Gran Paradiso
Ranked #41 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed July 9, 2014

This is a fantastic hotel with friendly and helpful staff. The food was excellent and the shuttle bus which ran several times a day was a godsend.
air conditioned throughout, and the rooms on the sea-facing side all have balcony or terrace.
Kettle & tea/coffee making facilities would add a nice touch - standard in the UK but perhaps not in Italy

The hotel is 2-3 km outside Sorrento town centre, and up a very steep, narrow, winding road with obstacles (parked cars mostly) in places that would get them towed away in the UK. As a result I'd really recommend making full use of the shuttle bus to/from Sorrento town centre - the drivers know exactly what they're doing and do it very well.

Room Tip: ask for a room with a sea view - it's well worth it
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  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank John_drummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded July 17, 2014

Dear Valued Guest john_drum,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are so glad to read that you have enjoied your stay with us.

We really hope to welcome you again in Sorrento.

Yours sincerely,

Alberto
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 - 389 of 1,151 reviews

Reviewed July 8, 2014

Just got back from two weeks in Sorrento and stayed at this hotel for the first time.
Fantastic hotel and well deserving of its 4 star rating.
Could not fault the service and accommodation.
From first entering and finding that we had been allocated a room on the fourth floor, an alternative was requested and immediately the reception staff changed this to one on the first floor.
The first floor rooms (121 to 131) have balconies/terraces with stunning views of the bay of Naples and Mt Vesuvius.
Our room had recently been refurbished to a high standard and the walk in shower was the best we have encountered in forty years of travelling around Europe.
Then only real criticism would be that the electronic type safe provided simply isn't large enough, it wouldn't take camera, iPad or Kindle, it was just about big enough for passports wallet and cash.
All the staff always had a smile and were eager to please, the staff in the dining room deserve a mention, particularly Guiseppe and Chero.
We stayed on half board and found the breakfast buffet well stocked with all you would expect. The evening dinner meal was three courses (four on Gala night), with a varied selection of starters and mains, however the dessert menu was at times a little lacking.
The location is halfway up a hillside and therefore offers peace and quiet with stunning scenery and views, travelling into Sorrento itself couldn't be easier as there is a hotel shuttle bus that goes in and out of Sorrento throughout the day and up to late evening, the drive up and down the narrow steep hill is not to be missed.
As the name of the hotel suggests Art is a large part of its being with paintings, sculptures and other artistic works on every wall in both public areas and the rooms, indeed many of the pieces are for sale.
Like most modern hotels these days there is a tab service so the need to carry and used cash in the hotel is not required.

Room Tip: Seaview rooms are a must, preferably with terrace or balcony.
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  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Evargsum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded July 17, 2014

Dear Valued Guest Evargsum,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are so glad to read that you have enjoied your stay with us, that the room was of a high standard and that the Staff was helpul and smily.

We really hope to welcome you again in Sorrento.

Yours sincerely,

Alberto
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

This was our first holiday in Sorrento and this hotel was perfect, with stunning views. The shuttle bus service into Sorrento was excellent which meant we could enjoy tranquility at the hotel and the vibrancy of Sorrento, when we wanted to. All of the hotel staff were amazing - everyone was helpful and friendly and ensured we had a fantastic holiday. We stayed half-board and enjoyed all of our meals in the restaurant, they was always plenty of choice on the menu. The hotel is extremely clean and the beds were really comfortable. We would definitely return to this hotel, but would book a room overlooking the pool, as the views are so good. Thank you to all the staff at the hotel for a brilliant holiday!

  • Stayed: June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank BenR934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Direttore at Art Hotel Gran Paradiso, responded to this reviewResponded July 17, 2014

Dear Valued Guest BenR934,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are so glad to read that you have enjoied your stay with us, that the Staff was amazing, helpful and friendly interesting, that the menues offered in our restaurant were full of choice and that the shuttle bus was excellent

We will wait in order to welcome you again in Sorrento.

Yours sincerely,

Alberto
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

We wanted somewhere special for our 25th wedding anniversary and Gran Paradiso did not disappoint us, The only sacrifice is it's high up location (The price to pay for the fantastic views),
The hotel provides does a free shuttle service to the town centre approximately every hour, the driver we observed was a star always on time and showing great consideration for some of the less mobile guests, ensuring they had priority onto the bus. You can walk down the steep road but I wouldn't recommend walking up it in the high temperatures we experienced (30 degrees plus). The rooms were cleaned daily to a high standard, and the staff were always very friendly and helpful. The only minor criticism would be that although the food very well presented it was a little bland in taste. Although the last few days of our stay it did improve. The hotel décor is based on Modern Art giving the hotel a very fresh atmosphere. Through our stay we kept noticing different pieces of art not noticed previously. Thank you all for making our stay very special, and we would recommend this Hotel to anyone.

Room Tip: If you do not request sea facing rooms you will get a room facing a wall of rock. If you want a view...
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank idiotabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded July 7, 2014

Dear Valued Guest idiotabroad,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are so glad to read that you have enjoied your stay with us, that the art exposed was interesting, that the athmosphere was fresh and that the shuttle bus driver was on time.

We really hope to welcome you again in Sorrento.

Yours sincerely,

Alberto
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

We have recently returned from a 10 day holiday and cannot put into words how amazing our experience was with this hotel. Firstly the hotel/staff - The hotel has the most amazing views from their pool, balcony and well worth an upgrade to see all of the amalfi coast/sorrento/mt Vesuvius.

The rooms are clean, spacious and include all amenities such as hair dryer, ample plugs, toiletries etc, brilliant air conditioning.

The house keepers provide excellent service in maintaining a clean tidy room every day.

The waiting staff are excellent making all guests feel at ease and involve them in conversations with no pressure when choosing food for evening meal. The meals are superb with plenty of choice every day. All meat and pasta courses are cooked to perfection and would recommend the risotto and beef!! Breakfast is in buffet style with so much choice to please all.

The bar staff are friendly and little details make the holiday more relaxed and enjoyable such at them remembering your favourite drink or room number and setting little table runners on the tables for lunch.

The staff on the check in desk are also very very helpful providing information for shuttles (which is free and takes you into town every hour nearly). The hotel is up a steep hill however we walked down this several times taking 10 mins at most.

As part of our holiday we also got married and held our reception at the hotel. I must recommend this to anyone as they surpass all expectation and pay so much attention to detail. Alberto the manager is easily contactable via email to arrange things before and replies same day most of the time. He arranged to meet us day after we arrived with finer detail questions which was all sorted within the hour. Our reception was on the terrace with plants and trees put up to make a curtain so we had our privacy from other guests. Although it is an adult only hotel allowances were made for 2 children to attend. The food again was amazing and served on different plates to diners in the dining area with them serving at our pace and allowing us to take our time. They provided an amazing cake which had a fantastic design, beautiful flowers for table decorations and parasols for shade. They think of everything and cannot be faulted. Strongly recommend for anyone thinking of getting married.

Brilliant, memorable holiday and definitely returning next year!!!

Room Tip: definitely worth upgrade for sea view
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded July 7, 2014

Dear Mrs Claire,

I would like Thank you for your kind and passionate review about your stay at Art Hotel Gran Paradiso.

Your description of the stay and of the wedding reception, gives us the motivation to continue our efforts in order to provide a good service and a good hotel for our Guests.

We really hope to welcome you again next year.

Yours sincerely,

Alberto
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

Second year running at this hotel. Friendly service and great views. Peaceful location. Food could be better, but the only real draw back is relying on the courtesy bus to get up and down to the town centre, as once you are out it is not so easy to just pop back. It is the price you pay for the views. No kids under 15 is a bonus if you want a peaceful time round the pool.

Room Tip: Go for a sea view with a terrace or balcony on the second or third floor - balconies on the fourth...
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank adrian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded July 7, 2014

Dear Valued Guest adrian b,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are so glad to read that you have enjoied for the second time your stay with us.

We really hope to welcome you again for a third time!

Yours sincerely,

Alberto
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

We just spent our honeymoon at the Gran Paradiso and we are not disappointed with our choice. We had a terrace sea view room which was fabulous, very spacious with excellent views of the sea, bay of Naples and Vesuvius.

The staff were excellent there from the reception, bar staff, restaurant, maids, porters and drivers - could not fault them! We were welcomed with a bottle of bubbly and were made to feel very welcome.

The only reason we have given this hotel 4 not 5 stars is because the vegetarian choice was a bit poor, it was risotto and omelette most nights if you don't eat fish, however we did eat out a lot as we did many excursions. We also had a faulty shower but we did see the funny side of the shower hose constantly sliding down when in use - this really does need fixing, we did report it!

Everything else was perfect though and we wouldn't hesitate recommending this hotel to anyone. Even though it is up a steep hill (not as bad as you think walking down, only takes 10 mins) the views are worth it plus bus runs on the hour and drivers are friendly, efficient and reliable.

Thank you very much,

Nadine & Dave
Honeymooners, room 127.

Room Tip: Sea view a must!
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  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nadine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGRANPARADISO, Manager at Art Hotel Gran Paradiso, responded to this reviewResponded July 7, 2014

Dear Valued Guest NadineL,

I would like Thank you for your kind review about your stay at Art Hotel Gran Paradiso.

We are glad to read that you have enjoied your honeymoon with us.

We really hope to welcome you again in Sorrento.

Yours sincerely,

Alberto
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Art Hotel Gran Paradiso

Address: Via Catigliano 9, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#31 Luxury Hotel in Sorrento
#41 Romantic Hotel in Sorrento
Price Range: $124 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Art Hotel Gran Paradiso 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Art Hotel Sorrento

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