I can't tell you enough how disappointed and frustrated we were with Casa Astarita's lack of any degree of professionalism and care for its patrons. We arrived and checked in with our paperwork for 3 nights (we had booked months in advance based on the information in Rick Steve's book). The next morning at breakfast we were told we only had the room for 2 nights. It did not matter at all that we had the paperwork showing that we had made the reservation. They offered to find us another room for the last night. We declined and found another one on-line. The morning we had to leave we also had booked a tour to Capri and had to leave a little after 8. Breakfast usually starts at 8 and we had planned to turn in our key, take care of the bill, and store our luggage with them until we returned that evening. The reception/dining area was not open even open at 8:15. Even though we heard voices from behind the door they would not answer our knock. We ended up having to lug our luggage to our car (a few blocks away) and leave the key with a note at the door. There was nothing about their actions that resembled professionalism and I will continue to share the details of our horrific experiences to anyone who will listen,
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- Also Known As:
- Casa Astarita Hotel Sorrento
- Casa Astarita b&b