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“Perfect family/singles hotel. Peaceful place”
Review of Hotel Bristol

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Hotel Bristol
Ranked #16 of 100 Hotels in Sorrento
Certificate of Excellence
Helsinki, Finland
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect family/singles hotel. Peaceful place”
Reviewed July 27, 2013

High quality rooms and wonderful staff. The guy(Salvatore) at the reception was quite help with information on how to get around using public transport. The rooms at the junior suite are absolutely spacious(huge and super clean) and well equipped, the balcony with the sea view on the 7th floor was like heaven on earth. Jacuzzi made it even perfect. You get all the views you'd wish to see. Naples was amazing at night. We could see all you could ask for. The pool at the room top made it even better. Going back to this hotel soon. The hotel is at the city Sorrento. Plenty of shops nearby and all means of transport by road and by sea are a 5mins walk.

Room Tip: Room with sea view. or generally 7th floor rooms with sea view & jacuzzi.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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liverpool
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2013

We would have enjoyed our stay here better if we had a room with balcony, we did ask for a better room but were shown an even worse room than ours!!!It was floor one with 2 windows,that didn't open and the noise from the traffic was horrendous. Luckily I had some ear plugs!! Obviously with no balcony theres nowhere to dry your own towels, swimwear etc. The food was nice and service was good. The drinks were expensive but typical hotel prices. We asked for a printout of our running bill regularly just to keep a check on the outgoings. You can't reserve sunbeds here which was a bonus, although it didn't matter as much this holiday as were awake so early( noisy traffic) we were one of the first up there sunbathing. Sorrento is a lovely place and we did a few trips around the area which were great. Could I recommend this place- only if you book a year in advance to ensure you get a high floor room

Room Tip: Book at least a year ahead of your travel, learn italian, start emailing the hotel a year in advance...
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SuzieLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 23, 2013

What a wonderful Honeymoon we had in Sorrento! We arrived in the morning, very tired at Naples airport and the journey to The Bristol Hotel was fairly long.
We had a very quick check in and then straight to our room. I was disappointed to find that although we had booked a sea view room, we did NOT have a balcony. I soon realised that it had been my mistake on my booking with Thomson as I had not read the wording of the room properly. I was gutted as we spend a lot of our time on holiday on the balcony! We went to reception and asked for a change of room and were downhearted to be told that the hotel was fully booked and there was no chance of a move! I have good news though - the lovely staff at the hotel moved us after three nights to a much better balcony room for the rest of our holiday. We were chuffed!
The dining room is like a fine dining restaurant and the views as you dine are spectacular! The bar is the same, we were treated like royalty. This hotel is 4/5 star and so you do pay a premium for drinks at the bar and the pool, however, we too found the little shop down the road which supplemented our stocks in the room!
We can't really think of any other negatives about the hotel, it is such a relaxing experience.
The only other thing to mention is that we are in our late 40's and the majority of guests are in their 50's, however there are sprinkilings of younger guests, many on honeymoon, or special anniversary holidays.
We have promised ourselves that we will return in a few years as we fell in love with Sorrento and also The Amalfi Coast!

Room Tip: Make sure you book a room with a balcony and not just a sea view if that's what you want!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ItchyfeetShrewsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prudhoe
Level 6 Contributor
211 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed July 22, 2013

I will try to write this as honest as possible as I always have done with my previous 70 reviews. This hotel has 2 faces.

Great friendly check in with the reception staff quickly sending us on our way. We had a low floor room given to us which I knew could give us an issue with road noise as per previous reviews have mentioned. They were correct. Having said that once the doors were closed it did shut out a bit of the noise from traffic close below. However the other issue with this room was that the walls were so thin. We could hear people next door either packing their cases or unpacking their cases, we could actually hear their zips on the cases at 1 o'clock in the morning, not good. To cut a long story short we lasted 4 nights in this room before asking if there could be higher one made available for us. The positive was that the room had a beautiful view.
I must say when we asked for this, the staff were excellent in very quickly finding us a room on floor 7. It became clear why there are so many great reviews of this hotel. It was like being in a different hotel, thus my heading of " A tale of 2 hotels". We had 3 final nights of perfect peace and rooms just like they should be with fantastic views again. Thomson, I think should make this clear on their info about this hotel as it is not acceptable to pay so much money for nights of purgatory on the lower floors. We did hear another 3 peole in our short stay here complainig to the hotel staff of the same issue as ours.

Facilities as previous reviews state are excellent with a great pool area and garden walks. A snack bar by the pool, a lunchtime restaurant and a most pleasant dining room for evening dinners. The staff in all of these areas were fantastic and so polite and helpful. The food was decent enough with 6 starters for starters and mains each night on the menu for dinner which was always waiter service, which I must say they were all excellent in their manner.

So, all in all eventually we had a fantastic stay at the Bristol.

Room Tip: Definately ask for a high floor room.
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Lesdawsonprudhoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henley in Arden, United Kingdom
Level 5 Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 21, 2013 via mobile

Stayed for 2 weeks on floor 4. The room is basic Italian style but has everything you need and is very clean. My only suggestion would be to upgrade the linen as its a bit old. Balcony with the sea view is stunning and worth very penny! The food was good, you could find something to eat every night, however it's not haute cuisine, pretty standard local dishes. The services is excellent and the wine list is comprehensive enough. The bar upstairs has a great view and the service again is great, the entertainment however is very dull and needs to be left in the 80's. facilities in general are great especially on the roof terrace with the pool.

Stayed July 2013, traveled as a couple
Helpful?
Thank Rudders71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 19, 2013

This was our second time in Sorrento and having stayed up in the hills before we wanted to have that kind of hotel quality but nearer the town. The Bristol was a great choice, just a few minutes walk to the Corso Italia, the main street, which is a continuation of the road passing the hotel. We paid extra for a balcony room with sea view and we were not disappointed! This is a view to die for! I could have happily sat there all day! There was a small table and two chairs provided. We overlooked the small harbour, with the beautiful town stretching out into the distance, and to the left the Bay of Naples and Vesuvius. We so love this view! The hotel is on a main road but this did not detract from the enjoyment for us. Nice to watch the world go by also! We also appreciated the mechanical shutters on the French doors which kept the morning light out until we were ready. The room was a good size with a digital telly and a few English channels, mostly news. Maid service was good, they even turned the beds down in the evening. The whole place was clean and tidy. The roof terrace was lovely with comfy seats and loungers, The swimming pool is on the roof above the terrace, with a seated bar at one end. One small problem was the trees which blot out the sun in the afternoon, so you could find yourself moving around the sunbeds to stay in the sun. But sometimes a bit of shade is welcome in the heat, so nothing serious!
We arrived about 9.30pm and they had kept the restaurant open to serve us dinner. All the restaurant staff are excellent and very helpful, especially Matteo the Maitre D'. I like to eat gluten free and a couple of other things free, and they did their best to help, replacing pasta based starters with a caprese salad for instance. The menu was varied and I found a suitable main every day. The dining room also has a stunning view over Sorrento, just a bit higher up than our balcony view. There is a very pleasant bar which serves excellent cocktails as well as the usual drinks and had some basic musical entertainment a few nights, mostly someone playing piano or playing and singing. The hotel is in a great location for easy access to the shops, cafes and restaurants of Sorrento, and there are some small shops and a mini-mart just down the road for extra food and drink supplies! Would highly recommend this hotel and would love to go back!

Room Tip: Pay extra for a balcony with sea view, well worth it!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EssexLin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spalding,Lincs
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 18, 2013

We have visited this hotel on 10 previous occasions but were a little concerned to note prior to this visit a very negative report from an isolated review. Having just made our eleventh visit then I can only say that the isolated negative review appeared totally without foundation.This also appears to have been the case with many positive reviews subsequently submitted.
The staff I think are the main saving grace of this hotel whereby you find them always polite,helpful and courteous.
The style of the hotel is possibly now somewhat dated but is nevertheless maintained to an excellent high level.Comments regarding food,location and facilities have been commented on positively my many other reviewers and I would concur with all the positive comments.
Although the hotel does have some facilities for small children the hotel is more ideally suited to couples and I would think this accounts for possibly 80 - 90pct of the custom.
We always stay in the Villa Bianca suites which are more expensive than staying in the main hotel complex.These include a very spacious bedroom/lounge and a terrace with jaccuzi,hammocks,sun beds,loungers etc.The only downside is the 60 + steps climb upto the Villas but well worth it for the able bodied but in 30degree + heat then you must take this into consideration when booking.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avebury27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bristol

Property: Hotel Bristol
Address: Via Capo 10, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#3 Family Hotel in Sorrento
#7 Business Hotel in Sorrento
#8 Romantic Hotel in Sorrento
#15 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Bristol 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hotel Bristol nestles into the cliff side, in one of the most enchanting corners of the coast, offering its guests stunning panoramic views, stretching from the picturesque fishing village of Marina Grande below to the Punta Scutolo in the distance and directly across the bay to the majestic Vesuvius with Pompei and Naples at its feet. For generations the highly professional Acampora Family have been offering a warm welcome to its international clientele, many of whom return year after year and consider the Hotel their second home. ... more   less 
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Also Known As:
Hotel Bristol Sorrento
Bristol Hotel Sorrento

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