I will try to write this as honest as possible as I always have done with my previous 70 reviews. This hotel has 2 faces.
Great friendly check in with the reception staff quickly sending us on our way. We had a low floor room given to us which I knew could give us an issue with road noise as per previous reviews have mentioned. They were correct. Having said that once the doors were closed it did shut out a bit of the noise from traffic close below. However the other issue with this room was that the walls were so thin. We could hear people next door either packing their cases or unpacking their cases, we could actually hear their zips on the cases at 1 o'clock in the morning, not good. To cut a long story short we lasted 4 nights in this room before asking if there could be higher one made available for us. The positive was that the room had a beautiful view.
I must say when we asked for this, the staff were excellent in very quickly finding us a room on floor 7. It became clear why there are so many great reviews of this hotel. It was like being in a different hotel, thus my heading of " A tale of 2 hotels". We had 3 final nights of perfect peace and rooms just like they should be with fantastic views again. Thomson, I think should make this clear on their info about this hotel as it is not acceptable to pay so much money for nights of purgatory on the lower floors. We did hear another 3 peole in our short stay here complainig to the hotel staff of the same issue as ours.
Facilities as previous reviews state are excellent with a great pool area and garden walks. A snack bar by the pool, a lunchtime restaurant and a most pleasant dining room for evening dinners. The staff in all of these areas were fantastic and so polite and helpful. The food was decent enough with 6 starters for starters and mains each night on the menu for dinner which was always waiter service, which I must say they were all excellent in their manner.
So, all in all eventually we had a fantastic stay at the Bristol.
- Official Description (provided by the hotel):
- The Hotel Bristol nestles into the cliff side, in one of the most enchanting corners of the coast, offering its guests stunning panoramic views, stretching from the picturesque fishing village of Marina Grande below to the Punta Scutolo in the distance and directly across the bay to the majestic Vesuvius with Pompei and Naples at its feet. For generations the highly professional Acampora Family have been offering a warm welcome to its international clientele, many of whom return year after year and consider the Hotel their second home. ... more less
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- Also Known As:
- Hotel Bristol Sorrento
- Bristol Hotel Sorrento