We stayed here 3 times in 2010; June, Sept and Oct (no I don't see that as a problem...ha ha). We did a week in June and loved it so much we returned in September for 11 nights. I then booked a suprise break for my mother in October-I was torn between here, Dubai and New York but knew mother liked here so much, I decided it was the best bet (nothing to do with the fact it is my favourite place on Earth, of course...)
Upon arrival (on each visit!) everyone has made us very welcome. The front desk staff are all fantastic, very welcoming and cannot do enough to help you.
Antonino and Tommaso in the bar are brilliant! They provided us wth a variety of cocktails, which are far better than any I have had in Manchester or anywhere else for that matter! The bar is kept immaculate and they are very attentive. Not forgetting some very informative conversations! The drinks are not at all expensive either.
The dining room staff are wonderful, there are some real characters in there! Valentino and Giovanni run it so professionally and are real gentlemen. From Ferdinando (who seems to have a cheeky grin on his face most of the time!) to "The Watch" (young lad with a very nice watch, Salvatore?) not forgetting the delightful Francesco, Antonio, Giorgio, Paola and Guiseppe (who wasn't there in October :-( ) they are all fab!
The food is very good, better than you receive in the majority of hotels and is certainly of a very high quality. The lunch by the pool is very nice too (and very reasonably priced)
Must not forget the little omlette chef chap, he makes great omlettes! And the little coffee chap! He is so sweet!
Also our cleaner was adorable (Angela? She was small with darkish hair and glasses) I do actually want to adopt her!
The staff must be exhausted now it is the end of the year, they have an intense Spring/Summer/Autumn and having worked in customer service I know that by the end of the peak season you get really fed up and but still have to smile and be professional! I hope they all have a good rest-they all deserve it!!!
The location of this hotel is second to none, I was happy to stroll out in the evening (ie 11pm) on my own, it always feels very safe.
Rooms are also immaculate, well equipped and lovely balconies. The public areas are very nice too.
There is very good evening entertainment, notable the singer and keyboardist who sings typical Neopolitan music. Also the fiddle/mandolin chap who is lovely and so, so talented.
We had 2 trips to Capri (in October-another 2 in Sept and 1 in June...), spent far too much money in Roberto Cavalli, Cesare Paciotti and Valentino...and had lovely coffee by the marina (this justified spending in the shops...) I wouldn't go on the hydrofoil again, but then again I do get more than a little seasick! The ferry is a safer bet if you don't do boucing around on some huge catamaran thing very well!
We were also lucky to have fabulous company on our September visit; Marilyn I hope "the foot" is healing well! We have also found a nice boat for the Positano trip!
We used Sorrento Top Cars for transfers, very good service and will no doubt use them next year! And very reasonable rates too.
What I would say about the hotel is that it is not an "American" style hotel in that it does not have a state of the art gym etc. But this is a typical, beautiful Italian hotel, where the staff make it fantastic.
I will say a final thanks to Valentino, Massimo, Tommaso, Antonino and Ferdinando who always make our stays very special and entertaining!
Good lord, this was meant to be a short review...sorry...
- Official Description (provided by the hotel):
- Characterized by the uniqueness of its position close to the city centre, the Grand Hotel Ambasciatori, is a prestigious 5 star rating Hotel, immersed in the green of a luxuriant secular park, on a cliff overlooking the sea, with a breathtaking view of the Gulf of Naples and Vesuvius. Quiet location, exclusive private beach, Wellness center and parking. ... more less
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- Also Known As:
- Grand Hotel Sorrento