We stayed at this hotel in May 2012 for our wedding and honeymoon. We had 3 rooms in total, one for me and my fiance, one for my Mum and her partner, and one for my fiance's Mum and Dad. I had agonised for months and months over which hotel to book. When you look at the reviews for any hotel, there are always a couple that are absolutely terrible, and it makes you worry then whether the hotel is a good one or not.
Well I can safely say that anyone who gave this hotel anything less than 5 stars is either a complete spoiled snob, impossible to please or just very, very unlucky if they had a bad experience. This hotel was by far the most luxurious, friendly, welcoming and accommodating place I have ever stayed. We were all very sad to leave.
I organised my wedding through book of dreams weddings, by Alessandra Volino, who by the way is absolutely amazing. I would recommend any bride getting married in Sorrento to use Alessandra. She lived in the UK for many years, so speaks perfect English. She is the best organiser in the world, and is always there to answer any questions or concerns. I was so glad she was there on our wedding day to ensure it ran smoothly and was the best day of our lives.
Going back to the hotel, I'll start with the rooms. They look like something out of a romantic period film. Really beautiful, and of the three rooms we booked, all of them were completely different as well which makes each room unique and special. We had a standard room booked through Thomson (which is actually what the Ambasciatori call a 'classic' room. Their website has 7 different classes of rooms available at the hotel, but Thomson only supplies about 3 which is a bit confusing. So a 'standard' room booked through Thomson is not the 'standard' room on the Ambasciatori website, it is the 'classic' room, which is the next class up). Other people have moaned about the fact that these rooms are overlooking the road, claiming they were never told this. Well that's a load of rubbish, because this fact is clearly stated on all the tour operator's websites. People just don't read things properly, and then they unfairly blame the hotel. You can upgrade to a sea view, but it was very expensive, and to be honest not that important because I spent very little time looking out of the window anyway, and there are amazing sea views from all the other parts of the hotel. The rooms all have these brilliant motorised blackout blinds, which drown out most outside noise anyway. And they are operated by a button next to your bed, so you can open it when you wake up to see the glorious sun shining outside. Some of the rooms are quite small, but that really didn't bother us at all. I would advise wearing slippers, as the tiled floor can be a little cold on bare feet.
The restaurant was my favourite part of the hotel. The food is absolutely wonderful. The breakfasts are buffet style, and there is an abundance of choice, from cooked breakfasts, to fruits, cereals, pastries and yogurts. There is also a man cooking eggs and pancakes from scratch on request too. The evening meals are AMAZING! There are several choices of each course, which are brought to your table with metal domes over the plates. The waiters then count, one, two, three - and lift off the domes all at the same time to reveal your fabulous dish. It was such a lovely touch, and we felt like movie stars! For the desserts, they wheel around a little trolley to your table, and you can take your pick from the trolley which dessert you would like. It really was a lovely every meal time.
All of the communal areas of the hotel are also really lovely, which orange and lemon trees everywhere, and some beautiful flowers. We didn't have our wedding reception at the hotel, but other brides did whilst we were there, and they looked lovely too.
The hotel is around a 10-15 minute walk from the main square in Sorrento, which is great because you are out of the hustle and bustle. Sorrento is quite a busy place, with cars and mopeds driving around everywhere like madmen, so do be careful when crossing the roads and side streets, especially if you have children with you. It really is a charming place though, and I thoroughly loved going down all the little side streets and visiting all the little shops.
Another fabulous aspect of our stay was the service at the hotel. Not only did they kindly swap our inclusive evening meal for a lunch free of charge one day when we were going on an excursion which included an evening meal, but they also did this for us on our wedding day. I explained to reception that we would not be here for the evening as we were having our wedding reception at the Foreigner's Club (Circolo dei Forestieri), so could we perhaps have some sandwiches delivered to our room whilst we were getting ready for our afternoon wedding instead? Not only did they deliver two platters of sandwiches (one for the boys' room and one for the girls' room) completely free of charge, but they also gave us double portions each, meaning that we could also feed the other guests that were getting ready in our rooms but not actually staying at the Ambasciatori. This is really what I call service!
I would thoroughly recommend this hotel to anyone, and tell them not to listen to the bad reviews. Unless you are used to staying at the Ritz, and probably even if you are, you really will have a lovely time at the Ambasciatori.
- Official Description (provided by the hotel):
- Characterized by the uniqueness of its position close to the city centre, the Grand Hotel Ambasciatori, is a prestigious 5 star rating Hotel, immersed in the green of a luxuriant secular park, on a cliff overlooking the sea, with a breathtaking view of the Gulf of Naples and Vesuvius. Quiet location, exclusive private beach, Wellness center and parking. ... more less
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- Also Known As:
- Grand Hotel Sorrento