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“Wonderful hotel and staff”

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Grand Hotel President
Ranked #18 of 100 Hotels in Sorrento
Certificate of Excellence
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful hotel and staff”
Reviewed July 26, 2013

We stayed for a week. The hotel is set on the hillside overlooking Sorrento and the bay of Naples. We had a sea view room with a fantastic view. The hotel is clean with good facilities. Thing which sets the hotel apart from others is the staff. We found the bar and restaurant staff to be very friendly, polite and accommodating. Then of course there is the food, all I can say is it is fantastic. We would not normally eat all week in the hotel as we like to try different restaurants. In this hotel there is no need.

If I am to be at all critical it would be to say that the swimming pool is small with insufficient sun loungers. These went quickly with people putting towels on them early (English guests mainly) the hotel should try to stop this practice! The hotel is about 10 mins buy bus from central Sorrento. The hotel proves a free service which is great. Be warned though the service stops between 12:30 and 3:15pm this means that a lot of people want to return at 3:15. The bus holds about 18 and always had to do 2 trips at 3:15 leaving people waiting for 30mins or so in the hot sun!

I would not recommend this hotel for children as there is limited facility for them, teenager and toddler alike.

If you want a lovely hotel in a great setting with wonderful staff and food then come here!

Room Tip: Get a sea view room it's worth the extra money
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (505)
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English first
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2013

We stayed at the grand hotel president during early July 2013. The most positive features of this hotel were firstly the staff, especially in the dining room, and in the bars. The staff were always incredibly polite, friendly, cheerful and helpful. A brilliant service. Secondly, the food was always fantastic, a first class experience. We very much enjoyed our stay at this hotel and we had a great holiday, the views, as many others have pointed out, were incredible, and there was plenty to do in Sorrento, which is a fantastic place to eat out, or visit museums, churches etc. A visit to the fishing port is also of worthwhile. If we were to be completely honest in our review, we would flag up, as some other reviewers have said previously, that guests are charged 10 euros per day if they use the fridge in the mini bar in their room, which is expensive. Also, the bathroom we had was very small, and in need of some upgrading, regarding, general tiles, decor, which were a bit dingy. There was also no filter or window to open, so it got really steamed up if anyone had a shower. The pool area was also relatively small, and got quite busy from early in the morning, so we avoided this area, though the nearby garden area was lovely, with amazing views. The room walls were pretty thin, so think about packing ear plugs. Overall we would definately recommend the grand hotel president, though would rate it a four star hotel, but would give a five star rating for service and food, which could not be bettered. Finally, the mini bus service was also very good, and Tony the driver was lovely.

Room Tip: Get a room with a sea view
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  • Stayed July 2013, traveled as a couple
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    • Service
Helpful?
2 Thank cm62186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 23, 2013

This hotel is fantastic, the staff really make you welcome and look after you, the food is very good quality and plentiful. Swimming pool area can get a bit crowded but the additional sun deck is in my opinion much nicer. We did not pay for our bar bill until t he end of the week and were a bit shocked with the prices so I would suggest you pay as you go to avoid this experience.
As this hotel is above Sorrento you do get amazing views of Sorrento and the bay of Naples. The free shuttle bus to town worked well but could be more frequent. Best for Couples, not so much for small children.

Room Tip: Worth paying the additional supplement for sea view only if you intend to sit on your balcony. We ha...
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  • Stayed June 2013, traveled as a couple
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Helpful?
4 Thank dehbolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 17, 2013

This hotel is a great location if you want a city break but not in the city. From the moment you arrive the staff are very attentive, check in was really quick. Opening our bedroom door the views over looking Sorrento were amazing, Standing on our balcony we over looked the amazing well kept gardens.
You could not have asked for better food and plenty of it, pre drinks on the roof top terrace were really cool.
There was a free courtsey bus that ran to and from the hotel which took about 10mins, they give you a timetable, so whether you want to stay an hour or spend the evening in Sorrento the choice is yours.
We went with Thompson and did a few of their trips the best one was the select boat trip to Capri, well worth the extra, the boat and the crew where amazing, also when in Sorrento go to the Foreigners club for a meal, not much to look at from the outside, dont be put off the views from the terrace are amazing and the food is great, spent nearly the whole afternoon there, drinking wine and eating, the joys of the courtsey bus, didnt have to drive back.
This hotel is deffinatly worth a visit, well worth the price, and i personally dont think the bar bill is over the top, the drinks are served, looking and tasting lovely and with a fair few nibbles, many lovely extras that you dont see in many hotels now

Room Tip: we booked a sea view room, well worth the upgrade
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  • Stayed July 2013, traveled with friends
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Helpful?
5 Thank Bristolholidaylover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballymena, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 16, 2013

Just back from our family holiday at the Grand President Hotel and we can't wait to return! The staff are so helpful and friendly as well as being super efficient. The hotel is both welcoming and friendly and my daughter was treated like a princess. The rooms are spacious and clean. Although our view was beautiful, I would pay extra the next time we visit and get a sea view room as the view is breathtaking. The hotel runs a courtesy bus daily and Tony (the driver) is both friendly and helpful and will give you a map if you need one.The food in the restaurant never failed to please, it was amazing (complements to the chef ;) ). My 8yr old daughter wasn't sure about some of the dishes so Luigi and his staff went out of their way to get her something she likes, including the chef making a special meal just for her!!! The hotel offers a cooking class on a Wednesday and this is really interesting to see how the dishes are made and also get to try them for yourself! Spend an evening or two taking in the view of the bay in the lounge bar and let the staff spoil you. I really cannot recommend this hotel highly enough, in my opinion it should be a 5 Star hotel because that is the service you get. We look forward to returning to the Grand President again soon. :)

Grazie a tutto il personale del Grand President Hotel per una vacanza fantastica

Room Tip: The rooms are exceptional but for that litte bit more book a sea view, the view is spectacular.
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  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ElenaW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2013

We are still here at the min just got married, cannot fault this hotel! The service has been incredable! Right from ordering taxis to contacting resturants, laundry to being served at the bar! Soso happy with all the staff here especially vincent on reception and both giovanni's in the bar and restaurant, gisseppi on the bar is hilarious! Would not change a thing, veiws are spectacular even though we are a 10 min drive up the mountain it is so worth the wait to see the veiws!! Free shuttle bus takes you in and out of sorrento at set times. Also like to reveiw silvia schiappa wedding organizer for flowers and confetti. She has been amazing had a brilliant ceromony and reception the wedding cake was beautiful and we just received the pictures today. Pleased is an understatement woukd 100% reccomend this hotel and wedding planner to anyone thinking of it!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jamiebailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2013 via mobile

I really like this hotel. The views are amazing, the food is great and the staff, including the waiter service are brilliant. Our room was comfortable and spacious with views across the bay. The pool area was big enough and we got a sunbed every day. My only criticisms are really quite minor - the free courtesy bus could be a bit more frequent especially as the walk back up the hill can be quite arduous especially in the heat. Also, there's no shop nearby, you have to go into town, and E10 per day to put your own stuff in the mini-bar fridge seems rough. Overall though this shouldn't detract from this hotel which is an excellent choice if you want a relaxed, quiet and laid back holiday.

Stayed July 2013, traveled as a couple
Helpful?
3 Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel President

Property: Grand Hotel President
Address: Via Parisi 4, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Sorrento
#17 Luxury Hotel in Sorrento
#26 Romantic Hotel in Sorrento
#29 Family Hotel in Sorrento
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel President 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Grand Hotel President, 4 star hotel in Sorrento Italy, overlooks the Sorrentine Peninsular and the Bay of Naples offering one of the best views in the world . A view which has inspired many artists and song writers for centuries. The splendid terraces of the Grand Hotel President with their sea views, the swimming pool, the beauty and fitness centres and the refined panoramic restaurant are all part of the services that combine to guarantee the full attention of the staff which is always attuned to satisfying the desires of the guests . The tranquil atmosphere in which the Grand Hotel President is immersed , accompanied by the scent of flowers and scrubs from the hotels very well maintained gardens, make it the ideal place for a relaxing and restful holiday. The centre of Sorrento which is only 3 klms away, is easily reached thanks to the free shuttle service of the Grand Hotel President. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Grand Hotel President Sorrento

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