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“A Very nice hotel with big rooms”

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Hilton Sorrento Palace
Ranked #33 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed April 6, 2009

We just returned from Sorrento this past weekend and had the pleasure of staying a the Hilton Sorrento. This hotel doesn't seem to quite fit in with the charm of Sorrento as it is VERY modern looking both outside and in but it was really a nice place to stay. The room was huge compared to other rooms you would find in Europe and had quite a nice bathroom. There was an odd 'rug' on the floor (many rooms in Italy do not have carpeting so I guess this was their best attempt) that felt like bad sisel but it was fine . Kind sized bed and additional twin bed which came in handy for placing clothes on etc. There was no real place to store things other than clothes- just 4 drawers in the 'closet' which had no doors on it. We got to wake up to looking at the things we hung up but it was fine. There were no drawers by the bed side but again, that other bed came in handy for storing stuff. We had a balcony over looking Sorrento, the pool and Mt. Vesuvius- really quite amazing. The bathroom was very clean- odd half shower door made of glass (again, modern) but we got use to it. And o' the room was BRIGHT orange.

We are Hilton gold crown members which can sometimes entitle you to a special execuitive room and access to the execuitive suite. They did not have one of these rooms available but told us they would keep checking. We never heard back and we were pretty okay with our room so we let it go. Would have been nice but what is one to do...we had heard that others had gotten it. In exchange for that, they did give us two bottles of complimentary water each day and a fruit bowl one day. The water came in very handy...at 2-3 euros per bottle in town, you come to appreicate any you get for free.

The included breakfast was great. Ate in a large BRIGHT green room....not sure what is up with the colors but it didn't affect how nice the place was.

The hotel is up the hill but those of you in shape will enjoy the walk up the hill from Sorrento. We did it many times.

The staff was quite helpfu with connections for Rome and Naples and any other areas too.

Indoor swimming pool was gorgeous.

  • Stayed: March 2009, traveled on business
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1  Thank Vermontraveler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 21, 2009

I visited Sorrento back in 2007 to get married. We chose the Hilton Sorrento Palace based on reviews, photos, price and quality of the Hilton brand.
I have to say there is no way I was disappointed!
We booked the wedding and holiday through Going Places and this is/was one of their Platinum hotel selections so you get increased baggage allowance, free drinks vouchers, car transfers etc.
Upon arrival at the hotel I was bowled over by the efficiency of the staff, a porter arrived at the door as we drew up in the car to receive us and our baggage. Walking into the reception/lobby area we were amazed at the gradeur! Marble floors, big high ceilings, marble pillars and plus seating. The bar was visable and reminded me of a beautifil piano bar with the attentive staff, sweeping view of the sea and Vesuvius, the Veuve Cliquot specialist champagne bar and the very sophisticated looking people sitting inside. All in all - IMPRESSIVE!
We checking in with ease and made our way to our room. We were greeted in the Executive room we had chosen by out luggage already there, a lovely letter from the manager and a bottle of complimentary Limoncello - a classic Sorrentine liqueur. The room was huge, clean and orderly. A superking size bed with a massive balcony which is about 15 feet in depth, shared wit the other executive rooms but in no way did this cause us a problem. It had the most wonderful views of the harbour, Sorrento town and the Bay of Naples opposite with Vesuvius impossing in the background. Made for wonderful wedding photos!
We were half board but only ate in the main restaurant 6/7 times in the 2 weeks as we had so many family and freinds to meet with in the evenings, but the nights we did eat there I was very impressed with the quality of the food and the selection. Although one negative comment would be that the wine is quote expensive in comparison with some of the restaurants near by and also that they charge you for water at the table.
Ok, moving on! The staff were all friendly, attentive and keen to give you local information.
If you hire a car - which I recommend doing - beware the very high cost of parking in the hotel car park. Cost us about £200 for 12 days!! Ouch! but there really isn't anywere else to park.
Local bars and restaurants all offer beautiful food, relaxed and happy service with classic Italian warmth and humour.
Make sure you visit the local sights, Vesuvious walk is arduous but definately worth it. Pompeii is hauntingly beautiful, Naples is a wonderful day trip - take the train and leave ALL valuables in the hotel safe! Pick pockets are notorious here. You will get bargains from the street vendors though. Massa Lubrense is a quaint little town with some nice little cafes. The Amalfi coast drive is great if you have hired a car, not so good on a bus!
We were married in the Cloisters which was wonderful followed by a reception at Don Pedro restaurante, just outside Sorrento but definately worth a visit! Wonderful food at great value. He makes his own Riccota cheese, Prosecco and wine from his vineyard. On the whole I heartilly recommend Sorrento and the Hilton. It was certainly a holiday with a unique difference but I wouldn't hesitate to go back!

  • Stayed: September 2007
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1  Thank MrsSpacer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2009

Hubby and I had a wonderful stay at this hotel, rooms were more than adequate and the food was top notch. The only thing that lets this hotel down is the entertainment and the climb back up frm the town, which you must be fit.
Sorrento itself is a very romantic place with cobbled streets lined with bars, restaurants and shops. The nearby beach is small so this is not the place for beach lovers. You can get the boat to the Isle of Capri and also visit the other towns along the famous Almalfi drive. (not for the faint hearted but well worth it.)
Whilst the Italian people love children Sorrento is not really the best resort for them as they are likely to get bored. There are no crazy golf nor game arcades just wonderful Italian influences that are appreciated by more mature people. Enjoy!

  • Stayed: April 2007, traveled as a couple
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2  Thank leggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2009

I was in the Sorrento Palace with my boy friend in June.
It was only wonderful. The staff was prepared and very helpful.
The room had all facilties you could wish.
It was an unforgettabel time and I always remember the trip.
Surely I recomandet the hotel to all of my friends.

  • Stayed: June 2008, traveled as a couple
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2  Thank GoofyEssen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2009

* loved the staff, as so attentive and helpful as well as professional
* location of the hotel is beautiful with great views
* the mediterranean style of the hotel fits so well to the Amalfi Coast with its bright and welcoming colors
* excellent food
* the overal experience could was magnificantg

  • Stayed: October 2008, traveled as a couple
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Thank christina_nobis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2009

Great Staff! Friendly anf helpful, able to anticipate the guest's request. Rooms are modern and comfortable with an astonishing view of the entire Gulf of Naples. Free shuttle service to go downtown. Wide variety of destinations easy to reach in 30/45 min trip: Pompei, Capri, Positano, Amalfi, Ravello..Great food and wines! Lots of facilities, amazing and romantic indoor swimming pool, clubroom on the 7th floor...Great location, great view, great facilities, unique in the world! Once you experience, it's impossible not to miss it!

  • Stayed: February 2009, traveled solo
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Thank ItaliantravellerRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2009

The hotel is lovely, rooms are spacious and have beautiful views of the bay, staff are helpful and friendly.

  • Stayed: November 2008, traveled as a couple
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Thank lynnknudsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#27 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
Price Range: $210 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Official Description (provided by the hotel):
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 
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Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton

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