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“A first class hotel with first class staff and atmosphere.”

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Grand Hotel Excelsior Vittoria
Ranked #5 of 100 Hotels in Sorrento
Reviewed November 16, 2013

My mother and I arrived for tea on the terrace, something I always treat myself to whenever I'm in Sorrento after first staying here in the hotel a few years ago. My mother, on her first visit to Sorrento, instantly fell in love with the hotel and decided she wanted to stay there instead of in our apartment. The staff were so friendly and warm that we decided to see what they could offer us. We found a great tripadvisor deal and went to speak to Rosa the lovely lady on reception. She offered us a really excellent price for 3 nights in room 308 overlooking the bay with a gorgeous terrace of its own. We accepted the deal and had an amazing 3 nights there accompanied by complimentary champagne and fruit. Lunch at the hotel restaurant was wonderful. Breakfast was unbelievably good. All the staff were helpful and polite. The barman even took an interest in what I was reading. Everyone made our stay memorable and enjoyable. In fact it was much better than my first stay years before. It's not a cheap option but if you can afford it, it's a fabulous place to stay with people who take excellent care of you and even know your name. We had a truly great stay there. Can't wait to go back soon!! Thank you Rosa and the rest of the staff.

  • Stayed: November 2013
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1  Thank DrSharie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded February 28, 2014

Dear Mrs. Shaire,
Thank you very much for your wonderful review!
I'm very pleased you found our location fantastic and your stay memorable, I'm very honored that you appreciated our service and especially our buffet breakfast!
We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria!

Sincerely yours
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 16, 2013

From entering the front gates to the beautiful drive leading to the hotel you're given the feeling that this is a first class establishment, with plenty of history.
On arrival nothing was too much trouble, the staff went above and beyond to make us feel welcomed. We were given a detailed run down of some the key things we needed to know, our bags arrived with us at our room and again, the consierge assisted us with the details within the room.
We were greeted with champagne, fresh roses, chocolates and fruit in order to celebrate our anniversary courtesy of Excelsior, thank you again!
From there on, all of our expectations continued to be exceeded.
A stay here must include the Bosquet restaurant, which is just fantastic.
Breakfast was first class (keep a look out for Mr Bean serving you!!).
We found consistency across all members of staff, who offered a high level of service and nothing was too much trouble.
We fully recommend a stay here, an absolute must!!

Stayed: October 2013, traveled as a couple
1  Thank Alistair F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded January 16, 2014

Dear Guest,

Thank you very much for your beautiful review!
We are very honoured to read such a nice feedback!
I will be pleased to relay it to the entire team

We are already looking forward to welcoming you back soon at the Excelsior Vittoria - Sorrento!

Guido Fiorentino

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Reviewed November 13, 2013

If you are looking for a gorgeous hotel in a perfect location with wonderful service, then look no further. Everything at the Excelsior Vittoria is superb, from the impeccable and friendly staff to the delicious food and stunning decor. A truly memorable stay and one that we will be repeating as soon as we can! Treat yourself - you won't regret it.

  • Stayed: October 2013
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1  Thank SouthCoastBeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 20, 2013

Dear Guest,

Thanks a lot for your beautiful review!
We are really glad you had a memorable stay with us and were satisfied with your experience!
We are already looking forward to welcome you back at the Grand Hotel Excelsior Vittoria - Sorrento!!
My warmest regards
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

We had a suite with a very large terrace and an unadulterated view of the sea (Bay) Its a charming historic hotel with excellent service . It is situated right in the middle of Sorrento , but with a narrow driveway surrounded by beautiful gardens which leads to the hotel property. The hotel is perched on a cliff and the rooms though newly renovated have retained their old world charm of an old Roman Villa.

Room Tip: Ask for a sea view room.
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  • Stayed: September 2013, traveled with friends
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Thank Sujai2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 20, 2013

Dear Guest,

we are very happy that you enjoyed your stay with us and especially that you appreciated your suite!!
We thank you very much for your nice comment and we look forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!

My warmest regards
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

Our group was delighted with the 78 degrees fr. in Sorrento on Oct.29. The hotel is magnificent. It is located at the main piazza St. Anthony, and the best part is it is off the street by a 200 yard private driveway, thus the privacy and beauty of the narrow park walk next to the driveway is a delight. The staff are warm and friendly from the reception desk and bellmen to the maitre'd and the captain Giovanni. Room service is excellent and reasonable at $450 a night... it was wonderful looking out from room 221 with double windows, and a private balcony overlooking the patio and the sea. This is the best location and greatest hotel in Sorrento with a history of famous people that have stayed here including my Father in 1960. Beautiful outdoor pool and very nice Spa services. Cute little park next to the hotel with hammocks. Very safe to walk the streets until 10 pm and then the town closes up. Then you can retreat to the beauty of your room. The hotel restaurant was excellent and my group of 12 people loved it and the atmosphere.

Room Tip: room 221 great view of the sea and the Patio Bar
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  • Stayed: October 2013, traveled on business
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2  Thank PittsburghPhil70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 20, 2013

Dear Guest,

Thanks for your wonderful comment.
I'm very glad you enjoyed your stay with us and I really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!!

My warmest regards
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013 via mobile

I had a suite with a very large terrace with one of the best views I have ever experienced. The hotel is literally perched on a cliff at least 100 ft. above the water. The hotel was recently renovated, so it has great modern features with the charm of a historic hotel (which it is). It also has a beautiful garden that you walk through on the way to/from town. While it has great 180 degree views if Napoli Bay, it is also right in the middle of Sorrento. Restaurants and shopping are right outside the property. Nevertheless, the property still feels very private. The service was absolutely first-class, from the concierge to the restaurant staff. I travelled through Italy for three weeks and stayed in 5-star hotels all over the country, and this hotel was my favorite! Highly recommend!

Stayed: November 2013, traveled solo
2  Thank WillVenture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 20, 2013

Dear Guest,

Thank you very much for your very kind review!
We are very glad you enjoyed your stay with us and that you was very satisfied with your experience!
We really hope to have the pleasure of welcoming you back soon at the Grand Hotel Excelsior Vittoria!

Sincerely Yours
Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

I am still dreaming about the Grand Hotel Excelsior Vittoria in Sorrento. It is such a fabulous hotel - my husband and I felt like royalty during our visit. The hotel is located on beautiful, immaculately manicured gardens, it has a gorgeous pool, several delicious eating options, and stunning views of the coast, Naples, Vesuvius, and Capri. Our room was quaint with a great balcony - one of the nights we got bread, cheese, and wine from a local balcony and ate on our balcony enjoying the view. The staff is very friendly and professional, and I cannot wait to return to this hotel some day.

  • Stayed: October 2013, traveled as a couple
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1  Thank KJones202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 20, 2013

Dear Guest,

Thank you very much for your kind feedback.
I'm really glad you were satisfied with your stay.
I'm also happy you enjoyed our dining on the balcony of your room.
We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria!

Sincerely Yours,
Guido Fiorentino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Sorrento
#4 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#13 Family Hotel in Sorrento
Price Range: $513 - $1,525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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