This is not the W or Fours Seasons,or even a Sofitel and nor does it pretend to be. This is an Old- World Style hotel, that some might think needs updating (perhaps) but I would take it's 20 foot ceilings and over-the-top murals and baroque furniture, complimented by over-sized rooms with loads of furniture ( that has a few nicks and needs oiling) than slick and new, any day- at least in this part of the world!
It was pouring with rain the day we arrived, but our rooms (122-123) were stunning, just off the lobby with massive amounts of space, two marble bathrooms, plenty of room for our clothes, luggage and purchases and space to take in the superb views of the Bay of Naples.
At first I was not sure, as the welcome was not exactly as welcoming as it had been at our previous hotel, but Rosa got warmed up and then so did we!
The concierge staff are efficient and old school.
Suggestions of Il Bucco restaurant- absolutely stunning - see separate Trip Advisor review-
Tasso good for families (sep review) and suggested taxi services, BUT found the guide they gave us for Pompei, very average- (it was £250 Euros cash in hand to the hotel for 2hrs15 minutes and the guide did not seem to realise that we were already well versed in the history of the area and wanted a bit more than the standard blurb... see sep. review for guides in Venice!
The restaurant for the hotel was a lovely surprise- the food was well above average and the service was compromised only by the fact that they had a very large group in that took most of their attention, but found that this was compensated by a maitre'd who understood this and took care of our needs. Would recommend, especially as it was raining cats and dogs, but bet it would be stunning on a nice day with the view!
Breakfast was good and the staff were loads of fun.
take time to explore all the nooks and crannies... lots to enjoy and we would definitely stay again and recommend.
BEST MASSAGE and Facial I've had in months! ASk for the older gals! Experience pays!
- Official Description (provided by the hotel):
- Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more less
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- Also Known As:
- Grand Hotel Sorrento
- Excelsior Vittoria
- Grand Excelsior Vittoria
- Sorrento Hotel Excelsior
- Sorrento Excelsior