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“Beautiful hotel in the heart of Sorrento”

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Grand Hotel Excelsior Vittoria
Ranked #4 of 100 Hotels in Sorrento
Reviewed September 22, 2012

My husband and I recently topped off our trip to Italy with three days in Sorrento. What a perfect place to end our trip. The hotel is fabulous, our room was gorgeous with a huge balcony over looking the Bay of Naples and the Sorrento harbor. We could watch the ships and boats all day long if we wanted to. The location is right in the heart of the shopping area, but privately set off the Piazza and amazingly noise and traffic free. Its a two minute walk to shops, restaurants and sites you may want to see.Great pool and a really nice staff who couldn't do enough for you. There is a nice breakfast, is it fabulous, no, but it was included in our room charge and was adequate. This place is not inexpensive, so not for the budget minded. I hope I can go back there sometime. We did take a day trip to Capri which was a mistake. It was so crowded and the cabs wanted 100 euros to tour the island for one hour. I don't blame them as they have limited time to make money but I would skip Capri unless you had plans to stay there over night or are in the know about what to do there. We did hire a cab and had a great ride to Positano and along the coast. That was memorable. If you can, I would stay at this hotel. You will love it.

Room Tip: Ask for a room with a direct Sea view and make sure you get a balcony. The rooms in the back of the...
  • Stayed: September 2012, traveled as a couple
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Thank SalBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 12, 2012

Dear Guest,

thank you very much for your positive review.
We are happy that you enjoyed your stay with us and we are looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria - Sorrento!

My warmest regards
Guido Fiorentino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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786 - 792 of 1,346 reviews

Reviewed September 17, 2012

This hotel has a beautiful location in the centre of Sorrento and the public rooms, terrace and swimming pool are perfect.The "cheaper" garden view rooms have large balconies and face south, hence are bathed in sunshine. The rooms overlooking the Bay of Naples face north and have no sun all day.The main disappointment was the food. We were on half board for 7 days and whilst the dining area is very pleasant overlooking the Bay the menu does not change at all (except for 3-4 dishes). The food was very bland and ingredients are cheap, Ditto breakfast. Stale bread,cheap ingredients. Food is far removed from 5 star luxury. For the prices charged one would expect far more. The food served by the swimming pool area was also very disappointing. I would advice the hotel to look for a new chef and to improve on the quality of the food. Staff are very pleasant. For a hotel charging these top prices this is an average experience for those on half board.

Room Tip: Garden rooms have sun; others not.
  • Stayed: September 2012, traveled as a couple
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4  Thank Aart8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

Stayed 3 nights in June. It was an AMAZING experience! Had a suite on the 6th floor. With the 3 balconies having 3 different views -- sea, garden and mountain -- it was like a suite made in heaven. The service was impeccable from the time we arrived. The suite was huge and so clean. Bed seemed larger than the usual kind sized ones. Very comfortable. The location of the hotel was impossible to be any better. Right at the town's piazza but without the noise of the traffic or tourists. The garden that seperated the busy town-square was certainly beautiful. Orange and lemon trees line the driveway. Loved the boutique pool. Great pool bar service. Extremely well equipped gym. Daily breakfast spread was more than decent and a restaurant ambience that cannot be compared. From the sea, the view of the hotel was magnificent. Had a perfect stay at a perfect hotel.

  • Stayed: June 2012, traveled with family
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1  Thank Flyn1170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded September 7, 2012

Dear Sir,
thank you for your kind review.
We are happy that you enjoyed your stay with and appreciate our services and staff.
We looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria Sorrento!
My warmest regards,

Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

This is the iconic seaside hotel on the cliffs of Sorrento. The service was outstanding both with room service and the main restaurant. A beautiful pool and elevator access to the beach. It made our short stay in Sorrento memorable.

Stayed: September 2012, traveled as a couple
2  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Myself and my partner stayed at the Excelsior Vittoria for a long weekend in mid August.

Upon arrival we were greeted with drinks an early check and free room upgrade. The room was beautiful with an amazing view over the marina and of Naples. The entire hotel is beautifully decorated with wonderful views of Naples. Breakfast was great and the painist a lovely touch.

The pool was lovely with lots of space and plenty of sun loungers and towels provided. There is a very good bar service and all of the staff were excellent. Location was perfect, just minutes from the main town.

The town is a lovely and relaxed with the roads closed off at night perfect for visiting the collection of shops and restaurants. We took a day trip to Capri, the boat takes around 20 minutes and leaves from the marina at the bottom of the hotel which you can access directly from the hotels terrace via an elevator. Capri was fabulous with some beautiful views and restaurants and fantastic shopping.

I cannot recommend the hotel enough and we are already planning a return trip next year. The hotel, location, service, views and weather all contributed to an wonderful visit to Sorrento.

Room Tip: A view of the marina and Napels is worth the extra cost.
  • Stayed: August 2012, traveled as a couple
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3  Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 12, 2012

Dear Guest,

thank you for your positive comments. We really hope to welcome you back soon to Grand hotel Excelsior Vittoria!

Kind regards
Guido Fiorentino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

From the moment that you step through the guarded gates and walk up the driveway,past the orange groves you know that you have found an hidden gem. Once inside the grounds its very private. Just off the main square and a hop and skip away from the lovely shops and bars. This is the place to be.
On arrival champagne and canapés were in the room and this was a lovely touch.
The hotel has the most beautiful decor throughout and the breakfast room is fantastic. The restaurants and terraced areas have breathtaking views over the bay of naples. I recommend the restaurant as the food here is exquisite and is served silver service is second to none.
The hotel has its own private lift which takes you down to the jetty where the ferrys leave.
In my opinion its worth paying the extra money to stay here if you want to indulge in the finer things in life, without being too costly. You may even bump into the occasional celebrity as I did.

Room Tip: Choose a room with a view of the bay of naples
  • Stayed: October 2011, traveled as a couple
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1  Thank Andrea2470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Lovely hotel absolutely perfectly located right in the middle of Sorrento but surrounded by beautiful gardens. Once you go through the gate you leave the bustling town behind and you enter a realm of calm and beauty. Nice pool and sunbathing area with helpful staff. Breakfast is a treat in the beautiful restaurant. A gem.

  • Stayed: August 2012, traveled as a couple
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3  Thank JKM73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido F, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded November 12, 2012

Dear Guest,
thank you very much for your beautiful comment.
We are already looking forward to welcoming you back soon!
My warmest regards
Guido Fiorentino

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#3 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range: $452 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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