This was my third time at this hotel, and it was well worth staying in.
As other reviews have stated, the view and the price alone make the place attractive.
In addition, the customer service was super. I especially liked the high level of service from 2 of the ladies working there. I don't know their names.
One is the young lady (with nerves of steel) who drives the Iveco to take people from Sorrento to the hotel and vice versa. She is an excellent driver...unbelievable how she can turn the 20 seater bus around on such narrow streets. But more than that, she cares about the guests at the hotel.
I say that because on one occasion my mom went back to the hotel with the shuttle service before I did. When the young lady driving the shuttle bus saw that my mom is alone, she asked my mom if I am coming as well, just a little slower. She would have waited for me for a couple of minutes if that was the case. My mom told her that I would be coming an hour later, so she drove off. I really appreciated her attention to the individual needs of the guests.
The other lady that I must say made our stay at the hotel super was the lady serving the evening meals. We ate at the hotel every night for a week, and always appreciated her friendliness and hard work. Even her genuine smiles added to our enjoyment of the meal. Of course, the quality of the food was outstanding as well.
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- Also Known As:
- Il Nido Sorrento
- Sorrento Il Nido Hotel