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Ways to Experience Joe Banana Limos
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Reviews (1,638)
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2 - 7 of 1,638 reviews
Reviewed 2 weeks ago

We had the pleasure of touring with Aldo visiting the Amalfi Coast and Pompeii. Aldo knew all the great spots to visit and was very knowledgeable of the history everyplace we visited. He connected us with an expert guide in Pompeii, Paulo, who was excellent as well. We used Joe Banana tours throughout Italy and they provided an amazing experience!

Date of experience: September 2019
Thank tbforby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 2 weeks ago

Dear tbforby,
Thank you for your gracious review. We are so happy to hear that your experience with our company was positive. Our drivers do their best everyday to make the most of your shore excursions, from punctuality and professionalism to being informative and friendly, they pride themselves in giving you an experience that you will remember forever! Giving information about the different sites in the areas we visit and sharing stories of our lives and yours is what makes for a fun day for everyone. We appreciate when we receive a review such as yours as it reinforces our efforts for your tour satisfaction. The details you provided about each tour will really help future guests to understand what to expect from our company, and we really appreciate it. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 3 weeks ago

We were a party of six, and yes, when they say private, they mean it. There was not a thing Francesco and Francesca (not a typo), could have done more to make the experience second to none. This included arranging for a Capri taxi tour of the island to the towns of Anacapri & Capri. They also arranged a reservation for lunch for us. While on the boat we were treated to champagne, beer, wine, lemon-cello and snacks. At any point we could have gone anywhere we asked and we were taken to an excluded area so we could jump in the water (with noodles). All in all this was the highlight of our week in Amalfi. I strongly suggest you specifically ask for Francesco and Francesca to be your guides

Date of experience: September 2019
Thank Jerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear Jerry,
Thank you ever so much for your lovely review about the boat tours for which you Kindly engaged our company. We do feel this type of service delivers the most unique experience to see our stunning sites from a different prospective and are glad to read you agree with us. Our skippers are always eager to show their homeland and to be as flexible and accommodating as possible during these services. We will make sure to share your positive feedback with them, we are sure they’ll be happy to hear this. We do hope you will come back to Italy soon and look forward to the opportunity to welcome you back for some more great memories.

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Reviewed 3 weeks ago

We had a full day private tour with Joe Banana limos. Let me begin by saying that we recommend them 100%! You will not go wrong if you go with Joe! Luigi was a great host/driver. He was on time. He was friendly. He was knowledgeable. He was helpful. Safe driver. Very nice, roomy vehicle. Basically everything you would want! And for the tour itself? Wow. We had a GREAT time. Great scenery. Great food at the restaurant stop. Pompeii and our private guide was outstanding. The drive up the coast was wonderful. Sorrento was beautiful. Luigi even took us to a cafe in Sorrento and had us all try Espresso for the first time! Let me just say that this was our favorite tour of all of our time on vacation. We would do it again tomorrow! Don't hesitate if you are thinking about booking with Joe! Thanks for a great time!

Date of experience: September 2019
Thank mstickjamiestick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear Mark,
Thank you for your gracious review. We are so happy to hear that your experience with our company was positive. Our drivers do their best everyday to make the most of your shore excursions, from punctuality and professionalism to being informative and friendly, they pride themselves in giving you an experience that you will remember forever! Giving information about the different sites in the areas we visit and sharing stories of our lives and yours is what makes for a fun day for everyone. We appreciate when we receive a review such as yours as it reinforces our efforts for your tour satisfaction. The details you provided about each tour will really help future guests to understand what to expect from our company, and we really appreciate it. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 3 weeks ago

It is hard to put into words how fabulous Christian from Joe Banana Limos was on our recent trip to Sorrento. We were celebrating a milestone anniversary and very excited to be visiting Italy for the first time. From the minute we arrived in Naples Christian guided us every step of the way. He was waiting for us at the airport after our long flight from New York and it felt like an old friend greeted us. He took us to Pompeii and then to an amazing winery for lunch which we would have never found ourselves. The experience was fantastic and the food and wine at the winery was fabulous. We were supposed to head to our hotel after lunch, but Christian insisted we visit the Limoncello Factory. It was amazing and we had the opportunity to relax on the terrace enjoying the view and sipping Southern Italy’s finest aperitif. We went to Capri on day two and Christian was back to pick us up on day three ready to show us the Amalfi Coast. It was a day we will never forget and we owe that to him because he knew exactly where to take us from Positano, to Amalfi, and breathtaking Ravello!! Our initial plan did not include Ravello, but Christian insisted we must see this place. And how right he was!!! He also suggested another fabulous place for lunch— a restaurant set into the mountain under a lemon grove overlooking the sea. Just unbelievable!!! On our final day Christian picked is up to take us to the train station as we headed to our next stop in In Florence. He parked the car, helped us purchase our tickets, and actually helped us load our luggage onto the train. He is a gem and we highly recommend Joe Bananas Limo!!! We will definitely use them again on our next trip!!! Allora!!!❤️

Date of experience: September 2019
Thank Art425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear Art425,
We appreciate you taking the time to write such a thoughtful review regarding the tours you took with our company. We hope to be able to provide each of our guests with services that reflect the passion and integrity with which we run our company. Your review has helped us to understand that we were able to achieve this with you. It is a pleasure for us to know that you were satisfied with our driver Christian, the tours, and your overall experience was positive. We hope that the memories you made will last a lifetime and you will have the opportunity to create new ones with us on a future trip to Italy! It would be our honor to provide you with services again!

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Reviewed 3 weeks ago
Review of: Best of Rome

We had the misfortune of being unable to find our driver and vice versa after we toured the Vatican. It was a stressful experience and don’t feel our driver took adequate steps to reunite us with him and the limo. If a helpful store clerk had not stepped in and helped us out by walking us across St. Peter’s Square and not giving up until she found our driver, I’m not sure we would have made it back to our cruise ship in time. We did not have phone service but three calls were made to the driver by store clerks trying to let Luigi know where we were.

The company responded by showing us where the driver was on GPS. Not sure how that was supposed to make us feel better? Would have been nice to have been able to track him that unfortunate day!!!

Date of experience: October 2019
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_and_Travel, Direttore generale at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear Beth H,

We actually did more than just show you where the driver was via GPS. We did apologize for the miscommunication with your driver, however, we also explained in depth that multiple attempts were made to contact you as well as find your group at the meeting location outside of the Vatican. Both our driver and our office staff attempted to contact you with no success which we understand now was due to your lack of phone/text services here.

We even contacted you by phone in the vehicle on the way back to the port to ask how the day had gone and you indicated everything was great. That would have been the perfect opportunity to discuss the issue with us so we could have addressed it immediately. Even a less enthusiastic response would have been a tip that something was not right. Or at the very least, sent us an email if you were not comfortable speaking over the phone about it.

The GPS information was given to show you that the driver was actually where he was supposed to be at the meeting time and location as indicated. It was not an attempt to make you feel better, it was factual information provided to support that our driver was where he was supposed to be. We know that cannot change the fact that you/your group had difficulty finding him or your feelings regarding the day.

Again, we did apologize for the experience and had we known about your distress at the time, or shortly thereafter, we would have been able to address it at that time. It seems a bit unfair that you waited over two weeks to advise us, only after we reached out to you, and then you post only a small portion of our response online? We do not think that a 2 star rating is a fair reflection of the experience as we delivered on every other component of the day. Late pick up, no show at the port, lack of skip the line tickets, etc, would understandably translate to a poor rating, but not a miscommunication that was resolved and did not affect your safe arrival back to the port in plenty of time within your ship’s in port hours or the rest of the day’s services that were provided.

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