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Reviewed 3 weeks ago via mobile

Used this company for 3 tours in Italy. On time, customized for our large family, informative and fun! Highly recommend them. Used them instead of the cruise line sponsored ones and would do it again-cheaper and personalized service that was top notch!

Date of experience: July 2018
Thank julbug22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gf28, Proprietario at Joe Banana Limos, responded to this reviewResponded 2 weeks ago

Dear julbug22,
Thank you for taking the time to write a review about the multiple services for which you kindly engaged our company. We all appreciate your feedback and acknowledgement of our efforts to make your traveling experience with us as seamless as possible. Our hope is that we provide a professional, yet personal, approach to customer service from your initial inquiry all the way through youher safe delivery at your final destination. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 4 weeks ago via mobile

We booked joe bananas limos for many transfers throughout Italy during our recent two week visit. We have nothing but great things to say about their service. The driver always arrived at least 15 minutes before our scheduled pick up time. They all were great drivers using very clean, wheel kept luxury vans. Each of our drivers spoke great English and offered great conversation about the are we were driving through. They all offered to make stops for lunch or a quick pit stop. We have to give a special thank you to our driver Antonio who we had for three of our transfers. We got to know him and he was great. In every way. We hope to visit Italy again in a coup,e of years and look forward to using joe bananas for all of our transportation needs.

Date of experience: June 2019
Thank X7906NOjosephf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gf28, Proprietario at Joe Banana Limos, responded to this reviewResponded 3 weeks ago

Dear X7906NOjosephf,
Thank you for your gracious review. We are so happy to hear that your experiences with our company were positive. Our drivers do their best everyday to make the most of your services, from punctuality and professionalism to being informative and friendly, they pride themselves in giving you an experience that you will remember forever! Giving information about the different sites in the areas we visit and sharing stories of our lives and yours is what makes for a fun day for everyone. We appreciate when we receive a review such as yours as it reinforces our efforts for your tour satisfaction. Thank you once again for your time in writing this review and for allowing us to show you our beautiful country! We hope to see you again in the future

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Reviewed 4 weeks ago

One of the best decisions we made during our trip to Italy was to book a day long tour with Joe Banana Limo. Our driver, Luca, picked us up at our front door at exactly 7 AM in a roomy and meticulously kept Mercedes. He was immediately friendly and helpful. We had quite a long ride
from Rome to Pompeii followed by a stop in the town of Roccamonfina, birthplace of my grandparents, and back to Rome all in one day!!! We were with Luca for 12 hours except for the two hours that we were in Pompeii with a fabulous private tour guide arranged by Luca! During the time we were with Luca we got to know him through conversation about everything from family to work, money, Italy, pop culture, food, wine, cheese, religion and politics. While in Pompeii we were guided on our tour by the magnificent Ciro. This was the highlight of our day! Ciro was personable, knowledgeable, and enthusiastic about everything in Pompeii! He answered all of our questions with patience and in great detail. He had a good sense of humor and a super cool personality! Then, back to Luca for a virgin journey to the hills of the remote Roccamonfina. Although he had never been there before, Luca communicated with the people who we would be meeting with, acting as our interpreter and planner. We had a magnificent feast for lunch with Luca who once again joined in with us as if he was family, even taking care of four-year-old, Francesco, whom he had never met. They bonded immediately. He catered to our various stops for sight-seeing and photos, taking us to a sanctuary with a panoramic view and through the winding roads of Roccamonfina where we stopped to take photos. Again, we shared stories and drank the last of Luca’s water he had been providing all day. A safe and relaxing ride home to our door right on the button! An experience we will never forget. Thank you, Luca!! ❤️❤️ Thank you, Ciro❤️❤️

Date of experience: June 2019
Thank rooster0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 4 weeks ago

Dear rooster0608,
We want to thank you for the time you took to write about your experience with our company. We know you have a wide choice when selecting companies for your excursions and we are very appreciative that we had the opportunity to provide you and your fellow travelers with our services. It is our hope that all of our customers enjoy their tours in the way you have expressed that you did. We will make sure that Luca and Ciro hear of your satisfaction with their services. It makes their day to hear when our guests share how much fun they had with them and how much they appreciated their job. We really do take pride in our work and consider this much more than a job. We thank you again for choosing JBL and hope to see you in the future! Thanks again!

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Reviewed 4 weeks ago

While planning my trip to Rome, I researched private transportation and read reviews for JBL on Trip Advisor. The company received great ratings. I decided to take a chance and book them for transfers and private tours. All I have to say is wow!! Luca, our driver and guide, met us at the airport and took care of our every need. He spoke excellent English and was informative as well as entertaining. He made stops along the way for exploring and great photo ops. He suggested great restaurants and made reservations for us as well. What a comfort for us - four American women traveling abroad. Luca also provided our transportation to the train station. He accompanied us into the terminal and explained how to navigate the different monitors. But most importantly, he made us feel safe and comfortable in a foreign country. After saying goodbye, I accidentally left my prescription glasses and a large sum of money in his vehicle. Three days later, Luca connected with us in Rome and returned my items. What an amazing guy!!! Thanks JBL for sharing Luca! We will forever be grateful!

Date of experience: June 2019
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBL_Team, Owner at Joe Banana Limos, responded to this reviewResponded 4 weeks ago

Dear Debbie A,
Our drivers want to make your tours memorable and when we receive a kind review acknowledging such efforts, it reinforces our goals for customer satisfaction. We strive to be punctual, friendly, informative and safe. Safety is a priority to us, and as a fully licensed and insured company, you can trust that we have the best interest of you and your family. Thank you for sharing your satisfaction with our services.
Hope to have the opportunity to provide you with our services again in the future.

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Reviewed June 5, 2019

Rossella, our Joe Banana trip coordinator and Italy expert worked with us for about 6 months to design a detailed 11 day trip through northern Italy. She knew about all the sites to see and the various logistics needed to see them. With her advise we picked great hotels and restaurants. Our guide/driver and new friend Antonio picked me up in Nice to start the trip. My son and his wife joined us in Milan. We toured Milan with a local expert, Lake Como, Bellagio, Lake Garda, and Verona on our way to Venice. In Venice the local expert showed us the city including water taxis and private gondola ride. A trip to Murano was included. After 2 days we were off to Ferrara, Bologna and Florence. Three days there included a local expert city guide. Our full day trip to Cinque Terre was one of the many highlights. On the way to Siena we stopped at Pisa and San Gimignano. Enjoying wine and food are a must in this area. Tuscany is beautiful. If you are interested in wine I would recommend adding a trip to the Banfi Winery if you are in the area. At the end of our trip Antonio took us to Rome for our flights home. We will miss his friendly nature and all his help. Thank you Antonio and Rossella.

Date of experience: May 2019
Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gf28, Direttore generale at Joe Banana Limos, responded to this reviewResponded June 6, 2019

Dear Gordon,
we are so please to read such a positive and lengthy review about our services and so soon after your return home! We would like to firstly thank you again for choosing our company and working with us to create such a special holiday for you and your family. We are thrilled to hear you have created such great memories during this trip and that all as gone as planned. we have shared your review with Antonio and Rossella who send their best regards, we all hope to be able to possibly welcome you back soon in beautiful Italy.
Best Regards,

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