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Excelsior Grand Hotel
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Reviews (1,104)
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All reviewsshuttle busprivate beachhalf boardgerry's barhotel beachamalfi coastamazing viewslocal sita busminute walk up the hillnice poolbreakfast and dinnerevery hourbus servicesea viewroom numberpublic areasoverlooking amalfi
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Reviewed September 23, 2013

Yes we do need food as well as a fabulous view & do not expect an enforced diet while on holiday. I have travelled far & wide but never in any hotel have been served such small portions of food, some of it tasty some downright bland. Oliver twist comes to mind, please serve your guests an adequate portion for dinner Excelsior Grand you are ment to be a 4* hotel. Breakfast was serve yourself so no problem here? Well that's ok if the flies don't beat you to it first, it's more than off-putting, surely this can be set out in a far more hygienic way. Also even a small change in choices to eat now & again would be a very welcome change. Italy have fabulous products why not use them.One last small niggle about the dinning room on occasion you had to wait for a table in the evening as it was not possible to book so we had been told, but some got looked on more favourably than others & tables set aside for them. When the question was asked why? The answer "oh they have been coming here for years". Overall the
dinning experience in the hotel was extremely disappointing & I won't ever get my table held for me because I'm never going back to eat there again.
But yes the views world beating, it's the best thing going for the establishment, staff cheerful &
helpful, decor dated, our room was clean nice linen & well maintained. the mini bus service very
useful & a reasonable sky tv service. Take your own hair dryer their's is not up to scratch, take fly
swats or spray & a must is mosquito repellant. I was surprised to find a notice forbidding us to
use the mini bar fridge for our own drinks, then another note telling us no drinks or food of our
own us allowed for hygiene reasons. So no hope of aleviating the hunger there.Also a note from
the rep. telling us to watch out for the snakes on the hotel steps that lead down to Amalfi, are
they poisonous was the question asked yes! came the reply, how poisonous? we are yet to get
an answer to that.
Amalfi is as lovely as it is interesting, the area with it's beautiful coastline, hamlets, towns &
villages, has an abundance of trips & sightseeing opportunities organized or on your own, to do.
It is an expensive part of the world, very busy in most places along the coast & at times difficult
to find a place on local transport, turn up early for your bus & try to keep your place in the que. A
lot of pushing in goes on.
On the whole we enjoyed our Amalfi holiday, would not return to this hotel but only because of
the food or should I say lack of it. but we do complement the hotel on it's charming staff.

Room Tip: High room for the fab view
  • Stayed: September 2013, traveled as a couple
    • Value
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2  Thank Goose100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

The Hotel has an excellent spot, with superb views from rooms, restaurant, pool, etc. Staff were helpful, particularly in the Restaurant. Antonio, the man in charge of the Restaurant is a wonderful character and a superb ambassador for the Hotel.

The food was excellent. We only ventured out once for Dinner, down to Amalfi, for our anniversary. Our trip out started well with the Hotel giving us a complimentary bottle of Prosecco!

Two slight downers for us were that the air conditioning in the room was not particularly good (so much so that we ended up sleeping with our balcony doors wide open most nights), and that they had deck chairs round the pool (not proper sunbeds). They did rectify this on our last day (typical) when they brought the sunbeds up from the private beach. Bit too late for us though (deck chairs made sunbathing very uncomfortable and you couldn't do the back of you!)

All in all a wonderful holiday and I would recommend the Hotel. Don't think you could get a better view, that's for sure.

Room Tip: We stayed in 205. Wonderful views, and very quiet whilst we were there.
  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Lesley499476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Nice enough hotel. The staff were extremely helpful and polite. What an amazing view! Other than that, the food was a bit bland and the general atmosphere was that of an old peoples home.... Definitely needs a new management outlook, facelift and general modernisation.

Stayed: September 2013
Thank Sinead M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

Have just spent a wonderful 2 weeks staying at the Excelsior. The hotel sits on a cliff approx 1000 feet up overlooking Amalfi from where the views are jaw-dropping.. There is a regular free hotel bus service, as well as public transport, which meant Amalfi was only a 15 minute ride away.

The standard of cleanliness in my room and the rest of the hotel was very high - this also extended to the excellent pool and sunbathing area. I found all the hotel staff very courteous and obliging. The receptionists were particularly helpful.

There was a good selection of food and drink for the buffet breakfast including a wonderful choice of cake, doughnuts, croissants, etc. The evening menu offered 3 choices for starters and mains plus a dessert ( however, alternatives were offered if requested). An a la carte menu was also avalable. I made a point of trying dishes I hadn't eaten before and was never disappointed.

My main piece of advice to any new visitor is to take every opportunity to enjoy the amazing views the hotel has to offer, from the sunbathing area next to the pool, to eating on the restaurant balcany. For me my overriding memory will always be having breakfast on the restaurant balcony around 7am, just as the sun was rising, looking down over the bay of Amalfi where the sea was like a millpond.

The decor and some of the furniture would probably benefit from an update, although this was a minor issue in the overall scheme of things.

Having heard great things about the Amafi coastline it certainly didn't disappoint and the hotel just enhanced the experience.

Room Tip: The very best views are probably above level 3/4. My room on level 3 had a good view but was partially obscured by a tree.
  • Stayed: September 2013, traveled solo
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1  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

stunning hotel with fantastic views across the amalfi coast and town . great swimming school .
although located high up the hotel offers free transport all throughout the day which was very helpful . also the hotel has a private beach for its guests which we enjoyed thoroughly and would have gone again had we stayed more . The breakfast was rather lacking in taste and choice but the rooms were very spacious and all have sea views !!

I would come here again

Room Tip: they all have sea views
  • Stayed: September 2013, traveled with family
    • Location
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2  Thank JATINLEICESTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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