Great views but appalling attitude from several members of staff. Having met the manager, I can see where the culture comes from. Air conditioning works but the manager will not put it on (presumably he is saving money). I was told it is run at 23 degrees set by a central computer and to lower the temperature would discomfort other hotel users! My daughter had a put you up bed for two weeks and it took them a week to provide a decent mattress. The staff do not care about your comfort, patronise any reasonable requests and it is clear the hotel is only interested in taking your money. Half-board is poor with a limited menu choice each night. You are also miles out of Amalfi and away from other restaurants so you are unable to eat elsewhere. Decor very dated- I doubt this hotel has been decorated since 1966. Only redeeming feature was pool and view (that's why it gets 1 out of 5).
- Official Description (provided by the hotel):
- Tranquil Hotel set in cliffside enclave surrounded by trees, directly above hotel's private beach on the rugged coast far below. ... more less
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- Also Known As:
- Excelsior Grand Amalfi
- Hotel Excelsior Amalfi
- Hotel Excelsior Grand