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All reviewsglass elevatorbeautiful hotelamalfi coastpool areathe cliffmain restaurantcomplimentary shuttlesea levelsalt water poolprivate boatelevator rideour honeymoonfive star hotelthe entire staffevery half hourmediterranean seashuttle service
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Reviewed July 2, 2006

My wife and I stayed here for 4 nights during our 2 week tour through Italy. Overall we really enjoyed our time at the Santa Caterina, but probably would try somewhere else if we were to return to the region. There is no questionning the very attentive service, outstanding views, superb private beach, good food, and general cleanliness. Only two negatives really: very high prices, although they may not be too far out of line when compared locally, and noise, both from the busy road next to the hotel and the beautifully tiled floors throughout the hotel (no carpets). We would strongly recommend going for at least a Superior room, which we did despite the 30% extra cost. We saw a Standard room on our last day: much smaller, closer to the road, only a side view of the sea, and no privacy on the balcony (although it was provided as a courtesy room after we had checked out).

In comparison to Reids Hotel in Madeira, where we have also stayed recently, the Santa Caterina is much more personal having only a third of the rooms, but overall Reids wins both on quietness, extent of the gardens and value for money . . . but then Madeira is not the Amalfi Coast.

  • Stayed: June 2006
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6  Thank Discover9298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2006

The Santa Caterina in Amalfi, Italy is an amazing hotel with the most impeccable service we have ever experienced. From the moment we walked into the hotel, after a stressful drive along the Amalfi Coast, a weight was lifted as they catered to our every need with sincere kindness.

The pool and private bathing area is 80 meters down by glass elevator which puts you on the Mediterranean Sea, where you can swim in the sea and/or pool as you overlook the town of Amalfi and the jagged cliffs.

They even have a complimentary shuttle to take you 2km into Amalfi, a nice bonus. Also, when we asked the concierge for romantic restaurant recommendations, they supplied four choices with no push toward one or the other. We happened to pick Ristorante Eolo, which coincidentally is owned by the same family that runs the hotel. They certainly could have pointed us in that direction, but they allowed us to make our own decision - class act. By the way, Ristorante Eolo overlooks the beautiful town of Amalfi and the Mediterranean Sea and was a wonderful dining experience. And, make sure to go just before sunset and request one of three coveted tables on the balcony. Awesome!

We booked a partial ocean view, king room, which was amazingly large, and it included a Jacuzzi tub. It also included a balcony overlooking the garden, lemon groves and the Mediterranean Sea. The hotel is very clean and the smell of lemons is everywhere!

We paid 400 Euros per night, and it was worth every penny, even with the USD/Euro conversation rate. The rate included a wonderful (big selection) breakfast on the terrace with spectacular views. Or if we pleased, they offered room service; truly fitting their motto "with great pleasure, no problem at all". As a side note, every other hotel charged us for the little things. Santa Caterina did NOT - free internet access in the living room (with computer you can use), bottled water in the fitness center and in your room every night, cookies/treats in your room, free parking, etc... The spa was also tremendous and the fitness center has all the right equipment.

I cannot recommend Santa Caterina enough as we stayed at luxury (and more expensive) properties all over Italy - this hotel was clearly the BEST.

In closing, if you are a neat freak or obsessive-compulsive about cleanliness, this is the property for you! Enjoy the views and service!

Let me know if you want photos of the property, I'd love to share!

  • Stayed: May 2006
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9  Thank CathrynG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2006

This is a lovely hotel. The service is warm, genuine and personal. We arrived, having booked a side-sea view room (all that had been available), but were upgraded to a wonderful room with captivating view of the sea and a large bathroom carved out of the rock. Despite some photos on the hotel website giving something of a 70's impression, our room must have been recently refurbished, because it felt more like something out of the Hip Hotels Guide (Ypma).

The hotel's access to the sea, down a spectular glass lift (elevator) is unbeatable and had a been a kid I suspect I would have been happy going up and down all day. Downsides? Some of the common parts are indeed quite dated; the food in the evening restaurant is good but not outstanding (lunch in the lower-level restaurant is much better), and the extras (mineral water, tea etc) are too expensive (8 Euros for a cup of tea!).

The only other complaint is not about the Hotel at all, but about the Amalfi coast. It is indeed beautiful, but all the towns, in particular Positano, are so over-run with tourists and shops selling tat, that their charm has all but disappeared. But if you stay in the Hotel Santa Caterina, and do mountain walks instead of town tours as your day trips, you will have a lovely time.

  • Stayed: June 2006
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6  Thank SamGlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2006

Yes, this hotel is in a fabulous location. And the staff are just as charming as everyone says. But don't get carried away.

First, some areas of the hotel could do with updating. In particular, the bathroom in my junior suite was a legacy of the 1970s. Crude lighting, some mould around the bath and cracks in the tiles.

Second, noise is an issue. The tiled floors are terrific to look at and everything is scrupulously clean, but slight drawback of tiled floors is that anyone walking along a corridor in high heels sounds like a drum's being beaten - and I was woken up every morning by the maids crashing their cleaning equipment around near my room. Quite a number of rooms are near or underneath the restaurant so there's also the noise of chairs/tables being moved about.

Thirdly, it is too expensive. I'm very happy to pay top dollar for top hotels, but this is just a bit more expensive than I'd expect to shell out for the very very finest place - and it does fall short of those. The rooms are great but not out-of-this-world and the food is fine but not stellar. It's therefore the more irritating that they nickle-and-dime internet access, as one example, at a rate of 6 Euros for any fraction of 30 minutes.

None of this is to take away from many strengths. The views are wonderful, especially from the restaurant terrace. Nothing is too much for the staff (to the extent of being mildly irritating when they carry your plate back from the self-service breakfast buffet). The glass lifts down to the swimming area and the pool itself are in an excellent place alongside the sea with a relaxing deck area. But it's 4 star not 5.

  • Stayed: May 2006
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12  Thank Cosmopolitan33060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2006

This hotel is one of the best I've ever experienced. There is only one warning to those who stay, okay two warnings...1. If you are sensitive to noise, do not stay in the rooms below the restaurant... and 2. You will not want to leave.

The views are amazing, the grounds are refreshing, the service is 5star luxury and the food is out-of-this-world. Just remember, in Italy, there is a price for it. But if you have the means, I highly recommend it… you will not regret it.

During our first night we were put in a noisy room below the restaurant. So, at 6:30AM the set-up for breakfast began and we heard it all. So, after speaking to the manager, we were moved that day, and upgraded as well. The suite he moved us to was amazing and so quiet.

The staff was always ready to assist and help and always so friendly. I would love to stay here again someday…after I save up some pennies! LOL!

  • Stayed: May 2006
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7  Thank BellaV123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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