Yes, this hotel is in a fabulous location. And the staff are just as charming as everyone says. But don't get carried away.
First, some areas of the hotel could do with updating. In particular, the bathroom in my junior suite was a legacy of the 1970s. Crude lighting, some mould around the bath and cracks in the tiles.
Second, noise is an issue. The tiled floors are terrific to look at and everything is scrupulously clean, but slight drawback of tiled floors is that anyone walking along a corridor in high heels sounds like a drum's being beaten - and I was woken up every morning by the maids crashing their cleaning equipment around near my room. Quite a number of rooms are near or underneath the restaurant so there's also the noise of chairs/tables being moved about.
Thirdly, it is too expensive. I'm very happy to pay top dollar for top hotels, but this is just a bit more expensive than I'd expect to shell out for the very very finest place - and it does fall short of those. The rooms are great but not out-of-this-world and the food is fine but not stellar. It's therefore the more irritating that they nickle-and-dime internet access, as one example, at a rate of 6 Euros for any fraction of 30 minutes.
None of this is to take away from many strengths. The views are wonderful, especially from the restaurant terrace. Nothing is too much for the staff (to the extent of being mildly irritating when they carry your plate back from the self-service breakfast buffet). The glass lifts down to the swimming area and the pool itself are in an excellent place alongside the sea with a relaxing deck area. But it's 4 star not 5.
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- Also Known As:
- Santa Caterina Amalfi
- Hotel Santa Caterina